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Recently went to the dealership to check out a VW I saw online. I was met by Raj and he was courteous and knowledgeable. No pressure and showed me a... couple of options and we ended up with a Jetta. Perfect car for my son's first car. This dealership is brand new, beautiful and clean. I highly recommend VW South Coast.
Congratulations on your new Jetta. We are thrilled to see that you enjoyed your visit. Let your son know that we are always at his disposal.
Do NOT go to this dealership if you can help it. The lack of customer service and attention given to clients is beyond frustrating. My 2011 Jetta, with... only 60k miles, repeatedly did not start and twice, stalled in intersections. I had to have it towed into their dealership 3 separate times. They charged me $800+ for multiple "repairs" that were supposed to fix this problem yet it kept happening over and over again. NO ONE at this dealership could address the problem and they insisted that the car worked fine. Multiple times I was either looked at or talked down to like I was crazy for towing my car in, only for me to drive it home, and once again get stuck in the middle of the road two days later. I finally insisted on trading in the car as it was an extreme safety hazard - and was given the bare minimum of its value. The negative attitudes I experienced on both the service AND sales side of the this dealership over the course of the 4 months I spent here were totally agonizing and debilitating to my daily life. Don't bring your car here, and don't buy a Volkswagen. Terrible, terrible experience.
Kasey, Please rest assured that I take your feedback very seriously. I would like the opportunity to reach out to you and gather more feedback regard...ing your experience with us. Please contact me at email@example.com to discuss further. I hope to hear from you soon and look forward to working with you! Thank you, Peter Maldonado General Manager Volkswagen South Coast
I purchased my first VOLKSWAGEN from this place. My salesperson was Sarah. Sarah is knowledgeable and patient. I was nervous about make such a purchase... but Sarah took her time explaining the process to me and made me feel at ease. I couldn't be happier with my purchase. Extremely satisfied!
We were visiting from TX and decided to shop for a new vehicle. We went to VW of South Costa Mesa and fell in love with the 2018 Atlas. We met with Ricardo... Dominguez who made our buying experience excellent. The building was clean and well equipped, the staff was super friendly even the GM came out to meet us. The procedure was explained from start to finish and the paperwork was done in no time accurately. The vehicle was cleaned and topped off and we were on our way with our new family vehicle. Definitely recommend this dealership to anyone looking for new wheels! Ask for Ricardo Dominguez!
Ernan, Thank you so much for taking the time to write a marvelous review. We are ecstatic to learn your overall car-buying experience was excellent wi...th Ricardo. Congratulations on your brand new 2018 Atlas! We greatly appreciate your positive feedback and loyalty.
I purchased my first VOLKSWAGEN. My salesperson was Sarah. Sarah was knowledgeable and patient. I was nervous about making this purchase but Sarah put... me at ease. Sarah explained the process to me and answered all of my questions. All the staff is very nice and the financial manager was great too. I am a very satisfied customer. Great experience.
Christan Agraso and Jaime Sandoval helped me greatly with answering my questions, demonstrating patience, and guiding me with selecting the perfect Volkswagen... vehicle for my family and me. Two thumbs up!
This dealership was friendly and very helpful and answered all my question and the salesperson Leon did a very good job explaining the features and details... on the car when I took it on the test drive. I strongly recommend this dealership for your next purchase.
Leon was extreamly helpful throughout the whole buying experience! Ask for him when you go into South Coast Plaza! Very honest person and never pressured... me to buy the car.
Had a great experience at the South Coast VW today! We worked with Leon Gonzalez and he was so friendly and knowledgeable about the different models I... was interested it. He really made the experience easy. Walked out with a great Jetta! Thanks Leon!
Whenever you guys want a new car go to this dealer and ask for Juan trujillo he provided excellent customer service and he did all the possible so I could... be able to come home with a new car and I love it! Great service !!