Miller Toyota
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About Our Dealership
Miller Toyota Scion is a leading provider of great deals and low prices for Northern VA, DC and Maryland. Miller Toyota Scion specializes in New and pre-owned Toyota Certified vehicles, Toyota Service & Toyota parts. Browse our site to find the latest information and compare models during your search. Our knowledgeable sales staff is trained & certified to provide customer service second to none.
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Miller Toyota Scion is family owned and managed. Thirty Three years of experience in selling and servicing our valued customer's automotive needs is what we do. Please give us the opportunity to earn your business!
"YOU WON'T BE DISAPPOINTED AND WE GUARANTEE IT !!"
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Service
Oil, Filter Change
$36.95 and up*
Tire Rotation
$24.95
Multi-Point Inspection
Complimentary
Oil, Filter Change (Premium)
$69.95 and up*
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Read reviews that mention:
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April 9, 2020
Disappointing, I went to shop for a used car after my father recommended them to me. I checked out the vehicle and then used my OBD2 Code Reader on the... Vehicle. 2 Pending Codes showed up meaning they will or maybe an issue in the future. I informed the Salesman that if he can get the codeword checked out, I'm willing to purchase the vehicle. He said no, its as is. Why would I buy a vehicle with pending trouble codes? Instead he tried to show me even more expensive vehicles out of my budget. Inside there's a sign saying 160 point Inspection on each used car. Don't fall for it.
Does not recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseI am sorry for your shopping experience in March. Obviously we should have been better at explaining the computer codes. We do not clear any codes in ...history or pending no matter how long they have been stored. That would be hiding which we don't do. That's actually like wiping out a hard drive on the computer. If in the future there is any related problems you need to have the history to compare. These were not hard codes and not problematic enough to activate the check engine light. This vehicle passed the emissions test which it would not if there were any recent code problems. This particular vehicle had every recommended service in history performed as required 114k, 110k, 105k 100k. 95k 90k and so on. The 160 point inspection is from our Toyota Certified display in the showroom. This particular vehicle had too many miles to qualify for that program. Thank you for your review and this should help us to improve in the future.
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August 31, 2016
Salesperson Jeff Murray was excellent in my dealings. He made the process of my auto purchase easy, finding the exact auto I wanted.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseCongratulations on your brand new vehicle, Ezan! Jeff is a great asset to our team, so it does not surprise me that he was able to get you set up with... your perfect vehicle. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Regards, Ken Shepherd General Manager ken@millertoyota.com
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- I received a phone call promptly from a sales rep from Miller after putting in an online request via the Costco auto program. - The sales people that... I worked with very helpful in answering my questions, sincere, and there was no pressure to buy right now. A pleasant transaction overall.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseCongratulations on your new Car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pre...ssured in any way. It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Regards, Ken Shepherd General Manager ken@millertoyota.com
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August 30, 2016
Mr. Kuhn knew his product well and matched a vehicle to our interests. He we informative, entertaining and efficient from the time we first met him until... we took a selfie before we drove off the lot!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThanks for leaving us with this excellent feedback, Sharon. Our entire team here at Miller Toyota Scion is committed to providing the highest level of... service and I'm thrilled to hear your car-buying experience with Mr. Kuhn left you feeling so pleased. If there is anything else we can do for you, please don't hesitate to let us know! Sincerely, Ken Shepherd General Manager ken@millertoyota.com
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August 23, 2016
We had a great experience coming to Miller Toyota. Everyone from Gary, our salesman to Vartan, the finance manager were extremely personable, professional,... and patient with our questions throughout our day. It made our crazy roadtrip from NJ all worth it to pick up my new car.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseMegan - It is wonderful to hear that Gary and Vartan were able to provide you with a great experience! We really appreciate this feedback and we will ...share it with them. Thank you and enjoy your new car! Best, Ken Shepherd General Manager ken@millertoyota.com
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August 20, 2016
After driving over an hour to get to the dealership, after getting conformation the vehicle was in stock and that I was on my way, it was mysteriously... sold. They were willing to find me another one, but it would cost a lot more. If I was willing to take what was on the showroom it still wasn't for the price I was quoted.
Does not recommend this dealerShopped for a new carDid not make a purchase2 people out of 2 found this review helpful. Did you?Dealer ResponseI'd like to start by saying how disappointed we are to learn that your recent visit has left you so dissatisfied. I can assure you this does not align... with the high standards for excellence that we have set for each and every member of our team here at Miller Toyota Scion. If you would like to discuss this matter in further detail and work towards reaching a satisfactory resolution, please feel free to contact us directly at any time. Thank you for taking the time to share this with us and we hope to hear from you. Sincerely, Ken Shepherd General Manager ken@millertoyota.com
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August 19, 2016
Excellent customer service. Always polite. Provides all information before-hand. Comfortable waiting area. I have been bringing my car in for service... for 7 years.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseSusan, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortab...le place for all our guests during their stay at our dealership. Ken Shepherd General Manager ken@millertoyota.com
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August 17, 2016
friendly people, fast, comfortable waiting area. feel very comfortable with the quality of work and the quality of those working on the car
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseRay, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the ti...me it took for you to give us this feedback. At Miller Toyota Scion, we value our customers and we look forward to seeing you on your next visit. Ken Shepherd General Manager ken@millertoyota.com
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July 25, 2016
Sergio and the whole team were great, they really worked with me and found me the best deal. They provided excellent service. The finance department was... great as well.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseKevin, we appreciate you taking time to leave us a great review! We are pleased to hear that Sergio and the rest of the team did a great job in assist...ing you in your purchase. If there is anything else we can do for you please don't hesitate to let us know! Regards, Ken Shepherd General Manager ken@millertoyota.com
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July 10, 2016
Great, helpful staff across the board from the sales person through the top levels of leadership. The manager did an excellent job in communicating with... us.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseErica, we love hearing about customers who have a great experience at Miller Toyota and we are glad you are one of them! We know that buying a car is... an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Ken Shepherd General Manager ken@millertoyota.com