AutoNation INFINITI Tustin

4.8 out of 5 4.8
Rectangle 48
Sales 10:00 AM - 8:00 PM
Service Closed

AutoNation INFINITI Tustin Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2004

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we?ll buy your car and give you a check the same day, even if you don?t buy one from us. Now that?s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

New Battery

$169.95

New Brake Pads/Shoes (Front)

$299.95

Fuel Injector Service

$128.95

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
398 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 16, 2020

    Everything was easy and smoth buying my SUV. Fred was very nice sales man and Nima the manager also was the same way as Fred. Thanks

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe trave...ls!

  • 1.0 out of 5
    July 3, 2020

    Returned my car after 3 days. Engine light came on they kept my 4000 down payment and my trade in title. Bad cars, bad management and bad customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Thelma, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing,... please contact our GM at (714) 627-5556 to discuss what we can do to help.

  • January 17, 2016

    Gilbert Navarro at Tustin Infiniti provided us an exceptional service finding us the car we wanted, at the budget we were looking to buy, provided us economical... options for accessories, and shipping the car to us. In addition he helped us a great deal in selling our current leased vehicle to a local autonation dealership as it was logistically not possible to trade in. All in all we are very happy with the buying process and found Gil to be very trustworthy!! One of our friends referred Gil to us. I plan to recommend Gil and Autonation Infiniti to friends and family based on the positive experience we had.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Al! Thank you for your positive review. We respect our customer's time and budget. It is our goal to provide a positive customer experience, and w...e're happy that your visit with us was an overall pleasant one. Happy motoring!

  • 5.0 out of 5
    May 28, 2020

    I this was the best car buying experience I?ve ever had. Fred and Frank were outstanding.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear you had such a positive experience with us, Richard! As one of our valued customers, we want to sincerely thank you for your bu...siness and we hope to see you here again down the road!

  • 1.0 out of 5
    April 27, 2020

    They don't disclose damage to their cars. I purchased a dealer certified car but had damage that was not disclosed and is not covered under extended warranty... they sold me.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Mohammad, for leaving us this response. If you would be willing to give us another chance in the future, please reach out to our General Manage...r at (714) 627-5556. We would appreciate the chance to turn your experience around.

  • 5.0 out of 5
    March 30, 2020

    Love this place. The people and the service quality deserves more than 5 stars.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kim, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

  • 5.0 out of 5
    March 20, 2020

    Excellent service and repair. Mechanic and service personnel went above and beyond!

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad everything was completed to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    March 17, 2020

    Burt was the salesman who helped me. He was very helpful and showed me how to operate the Infiniti qx30. It?s a little different. Burt was very pleasant... and no pressure. The other dealerships I was at had like sharks out in the front staring at us. The shark salesmen. But if your looking for a Infiniti Burt is the one to see. No pressure no stress no problem. I am a very happy camper. And the cars are beautiful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sharon, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank y...ou for your business and we hope to see you here again down the road! Safe travels!

  • 5.0 out of 5
    March 6, 2020

    Having my car serviced at the Auto Nation Infiniti dealership in Tustin is always an awesome experience! The service team is courteous, friendly and extremely... knowledgeable. They always take great care of my car!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kim, we appreciate your input. Glad to hear that you are consistently impressed with our service. Thank you so much for being one of our valued guests... and we look forward to your next visit!

  • 5.0 out of 5
    February 25, 2020

    Gil was friendly and knowledgeable and really worked with us. He took the time to show my many of the functions of my new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Philip, it is great to read such wonderful comments about your recent experience with Gil! If you ever need help, just give us a call. Happy motoring!

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