Jones Ford Casa Grande

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
120 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 29, 2020

    I have never had a problem with Jones Ford in Casa Grande. Everyone I have met with from sales, parts, and repairs have been super and great to work... with. Thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa, your comments keep us motivated and working hard for all our guests! We are happy we could make your experience a positive one! Thank you again ...for choosing Jones Ford Casa Grande, and we hope to see you again soon!

  • 5.0 out of 5
    July 22, 2020

    They got me into the shop early fast. They repaired my truck and I was back on the road within a couple of hours.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marilee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service... to you again! Take care!

  • May 1, 2013

    Vincent Vazquez was beyond helpful. He was polite and did not pressure us. I will recomend him to any one looking for a vehicle.:

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Norma, Thank you for taking the time to write a review for us. We are always trying to give our customers a different experience than the Phoenix Dea...lerships. Vince is one of our Senior Internet Managers but if I can do anything to help you in the future don't hesitate to contact me at (520)836-3100. Thanks again, Ben Sheridan Internet Director Glenn Jones Auto

  • 1.0 out of 5
    July 11, 2020

    Went in for mud flaps. Wait for over 4 hours for them to tell me the mud flaps won?t fit. The mud flaps were purchased at the dealership. I also purchased... the truck from the same dealer.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Otis, we are disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business an...d resolve this matter for you, if we still can. Please give us a call at (520) 836-3100 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

  • 5.0 out of 5
    July 4, 2020

    Great service. I have dropped in for service twice (no appointment). I was taken right in and repairs were made quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2020

    Best service ever! We bring all of our vehicles here for service. In fact we have bought most of them here. Would highly recommend this dealership to... anyone looking for a vehicle and needing service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 10, 2020

    I purchased a new GMC Sierra from Brayden Underwood. It was not my intent to buy a new truck or a GMC. I went there to purchase a Ford Raptor from their... used inventory. Brayden convinced me that purchasing a new GMC would be a better option, in the long run. He was patient, informative and knowledgable. If you're in the market for a new or used vehicle, Brayden can help you, with your purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 3, 2019

    Our experiences was amazing! Rick Tarsitano was awesome and really listened to us. He took excellent care of us. We will be back in a few months for... my daughters truck!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2019

    The staff that helped with my purchase were excellent. They new the product, explained safety features, and electronics I was not familiar with. I... drove off the lot with confidence, knowing they gave me the best deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2019

    Great dealership! No pressure sales, Juan listened and knew what exactly what I was looking for in a vehicle! Would definitely buy from again. Price... was great, left there a very happy customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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