Reviews

Average Ratings

3.6
76 lifetime reviews.
  • Car buying Experience

    Auto World employees are super friendly and more then helpful with both my car purchases within a 1yr time frame. The first car I purchased was a ...

    Dealer Response

    David, Thank you for your continued business and kinds thoughts. All of us here at Stockton Auto World are so happy that Diana could help you. Sh...


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    Auto World employees are super friendly and more then helpful with both my car purchases within a 1yr time frame. The first car I purchased was a 06' Chevy Impala, and they were the only people willing to work with me since I had bad credit history. I love my Impala and its been a champ to me, my Second car purchase was a 05' BMW 645ci. My BMW purchase was amazing, Diana was super great helping me with purchase and also more then willing to show my girlfriend around who had NO idea who she was looking to purchase. The BMW only issue was check engine light was on and Auto World had no problem accepting fault and were willing to fix any issues. The plan was to take the car in a few days after my purchase since the service shop doesn't work full time on weekend. I was super excited I waited 3yrs to get my 6 series and its thanks to Auto world, downside the car drove like a CHAMP for 7hrs it completely will not start at all. I'm grateful Auto World accepting to take BMW back and service it and fix the issues. Overall I appreciate you guys and all you have done thank you, just hopefully my BMW will be ok.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David, Thank you for your continued business and kinds thoughts. All of us here at Stockton Auto World are so happy that Diana could help you. She is very helpful and we are so lucky to have her. Please let us know if we can be of service to you in the future. From all of us at Stockton Auto World


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  • sonic2014

    Need help.i went to trade in car and now i have no credit a frist buyer.when i already have a vechile under my name been makingblayment for a year...


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    Need help.i went to trade in car and now i have no credit a frist buyer.when i already have a vechile under my name been makingblayment for a year since january want to trade in and no longer approvedd?

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrific Service and Experience

    So I just purchased a pre-owned Chrysler 300 from these guys and salesman Terry and the whole experience could not have been better. I have had a...

    Dealer Response

    Congratulations on your purchase Howard and thank you for your business. I appreciate the kind words you have for Terry and will be sure to shar...


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    So I just purchased a pre-owned Chrysler 300 from these guys and salesman Terry and the whole experience could not have been better. I have had a couple of credit challenges so my expectations were not that high but the process was painless, got a better rate than I thought possible and the price was right. Good selection of cars, friendly no-hassle service and quick, easy purchase process makes for a great buying experience. I would not hesitate to recommend to my friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your purchase Howard and thank you for your business. I appreciate the kind words you have for Terry and will be sure to share this review with him. Please contact us if you need anything else.


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  • Bad experience

    I went there with a set budget and instead of them helping me with the 10.000 budget that I had they kept trying to show me cars that were out of ...

    Dealer Response

    Roxy, I'm sorry to hear that you did not have a great experience with shopping with us but thankful you shared your thoughts. I will be sure to l...


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    I went there with a set budget and instead of them helping me with the 10.000 budget that I had they kept trying to show me cars that were out of my price range I went to a different dealership that helped me find a great car

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roxy, I'm sorry to hear that you did not have a great experience with shopping with us but thankful you shared your thoughts. I will be sure to let our sales reps know about your disappointment as a learning tool to better serve our customers in the future. Please let us know if we can help you out in the future. We wish you all the best.


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  • Cutomer

    We went here to purchase a vehicle because of their advertisements that they can help people with challenge credit, but that is not the case took ...

    Dealer Response

    We are terribly sorry that you did not have a good experience with us. We do try our hardest to work with everyone in any financial situation. As ...


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    We went here to purchase a vehicle because of their advertisements that they can help people with challenge credit, but that is not the case took all the information was told will call back in three hour that was over 2 weeks ago and still no call to say yes or no very poor customer service

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are terribly sorry that you did not have a good experience with us. We do try our hardest to work with everyone in any financial situation. As far as this going on 2 weeks and you still have not heard anything, this could be a miscommunication. Please email us who you were working with along with your contact information and allow us to verify that we have the correct number. You can email us at your convenience at stocktonautoworld209@gmail.com. Thank you for your feedback and I hope you allow us the opportunity to follow up on this.


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  • Good Experience...sort of

    Had a good experience in buying a 2011 Mazda2 for my daughter. No issues at all with the buying process and really like the car. My only complai...


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    Had a good experience in buying a 2011 Mazda2 for my daughter. No issues at all with the buying process and really like the car. My only complaint has been with the service department. I left the car with them for a week+ now for some minor repairs identified when we bought the car. After many calls and a number of missed commitments for delivery I'm still waiting for the work to be done. If they can get that worked out soon I would recommend them and provide a higher customer service and service/repair ratings.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • I will come back again!

    Thank you for all you did and for going the extra mile and providing the headphones and hat. I appreciate your customer service. See you soon! KH

    Dealer Response

    Thanks so much for the review and we do appreciate your business. Your always welcome here. Enjoy your vehicle with your family. thanks again. ...


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    Thank you for all you did and for going the extra mile and providing the headphones and hat. I appreciate your customer service. See you soon! KH

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the review and we do appreciate your business. Your always welcome here. Enjoy your vehicle with your family. thanks again. Stockton Auto World


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  • The worst experienced

    After signing the papers down payment, warranty, he says congrats here are the keys.... Almost one month the Manager called me then says "by the w...

    Dealer Response

    I'm so sorry to hear that you feel this way Mr.& Mrs. Jonathan A. I can assure you that all of us here at Stockton Auto World work hard to for our...


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    After signing the papers down payment, warranty, he says congrats here are the keys.... Almost one month the Manager called me then says "by the way we may have to have you bring the car back if for some reason you are declined of the loan" then I said " you told me I was approved" he says "you are, but they want you a cheaper car. What the hell…. I got a refund for the tire but the oil change I spent is not refunded because they said it’s not their fault...oil change for full synthetic is not cheap. This is the worst experience I got from my whole life. It’s horrible. i got back and forth to the dealership to follow up the results and it takes two weeks to get the final decision.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    I'm so sorry to hear that you feel this way Mr.& Mrs. Jonathan A. I can assure you that all of us here at Stockton Auto World work hard to for our customers and service our community with vehicles that fit just about anyone's vehicle needs while working with their financial situation. I do hope, if you were ever in need of a vehicle, you would reconsider looking through us.


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  • Great Customer Service

    A personal thank you to Alex at Stockton Auto World for getting me into a vehicle that I can live with. He was an excellent sales men who was down...

    Dealer Response

    Thanks for your kind remarks Marcus, we do appreciate them and your business. We look forward to seeing you and your friends soon. We do our bes...


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    A personal thank you to Alex at Stockton Auto World for getting me into a vehicle that I can live with. He was an excellent sales men who was down to Earth. I honestly came in there thinking I wasn't going to be approved for anything. However, Alex worked some magic and got me a deal I can handle. The Manager was also kind and patient with me with the paper work. Thanks Auto World! I truly appreciate it. Oh and Terry was kind enough to show me the cars I actually could get approved for. Just an all around good dealership to shop at

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your kind remarks Marcus, we do appreciate them and your business. We look forward to seeing you and your friends soon. We do our best to help everyone out. Thank you again. Mike @ Stockton Auto World


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  • new review

    I'm writing a new review because I was sold a bad car that just kept breaking down, after writing a review on here christina reached out to us. We...

    Dealer Response

    Thank you Kristina! You and your husband are amazing people. I'm so happy that you gave us the opportunity to turn your situation around for your ...


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    I'm writing a new review because I was sold a bad car that just kept breaking down, after writing a review on here christina reached out to us. We were able to return our car for a trade. She was very kind and helpful. The salesman and manager also were very kind to us about listening to our situation and helping us get another car.one that was in better condition. We really appreciate it. We feel like a heavy burden is finally gone. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Kristina! You and your husband are amazing people. I'm so happy that you gave us the opportunity to turn your situation around for your family. Thank you for your patience and understanding it really means a lot to not only myself but the whole Auto World Family. Please let me know if I can do anything else for you. -Christina


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