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Reviews

Average Ratings

4.0
72 lifetime reviews.
  • Car buying Experience

    Auto World employees are super friendly and more then helpful with both my car purchases within a 1yr time frame. The first car I purchased was a ...

    Dealer Response

    David, Thank you for your continued business and kinds thoughts. All of us here at Stockton Auto World are so happy that Diana could help you. Sh...


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    Auto World employees are super friendly and more then helpful with both my car purchases within a 1yr time frame. The first car I purchased was a 06' Chevy Impala, and they were the only people willing to work with me since I had bad credit history. I love my Impala and its been a champ to me, my Second car purchase was a 05' BMW 645ci. My BMW purchase was amazing, Diana was super great helping me with purchase and also more then willing to show my girlfriend around who had NO idea who she was looking to purchase. The BMW only issue was check engine light was on and Auto World had no problem accepting fault and were willing to fix any issues. The plan was to take the car in a few days after my purchase since the service shop doesn't work full time on weekend. I was super excited I waited 3yrs to get my 6 series and its thanks to Auto world, downside the car drove like a CHAMP for 7hrs it completely will not start at all. I'm grateful Auto World accepting to take BMW back and service it and fix the issues. Overall I appreciate you guys and all you have done thank you, just hopefully my BMW will be ok.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, Thank you for your continued business and kinds thoughts. All of us here at Stockton Auto World are so happy that Diana could help you. She is very helpful and we are so lucky to have her. Please let us know if we can be of service to you in the future. From all of us at Stockton Auto World


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  • Good Experience...sort of

    Had a good experience in buying a 2011 Mazda2 for my daughter. No issues at all with the buying process and really like the car. My only complai...


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    Had a good experience in buying a 2011 Mazda2 for my daughter. No issues at all with the buying process and really like the car. My only complaint has been with the service department. I left the car with them for a week+ now for some minor repairs identified when we bought the car. After many calls and a number of missed commitments for delivery I'm still waiting for the work to be done. If they can get that worked out soon I would recommend them and provide a higher customer service and service/repair ratings.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • I will come back again!

    Thank you for all you did and for going the extra mile and providing the headphones and hat. I appreciate your customer service. See you soon! KH

    Dealer Response

    Thanks so much for the review and we do appreciate your business. Your always welcome here. Enjoy your vehicle with your family. thanks again. ...


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    Thank you for all you did and for going the extra mile and providing the headphones and hat. I appreciate your customer service. See you soon! KH

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the review and we do appreciate your business. Your always welcome here. Enjoy your vehicle with your family. thanks again. Stockton Auto World


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  • The worst experienced

    After signing the papers down payment, warranty, he says congrats here are the keys.... Almost one month the Manager called me then says "by the w...

    Dealer Response

    I'm so sorry to hear that you feel this way Mr.& Mrs. Jonathan A. I can assure you that all of us here at Stockton Auto World work hard to for our...


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    After signing the papers down payment, warranty, he says congrats here are the keys.... Almost one month the Manager called me then says "by the way we may have to have you bring the car back if for some reason you are declined of the loan" then I said " you told me I was approved" he says "you are, but they want you a cheaper car. What the hell…. I got a refund for the tire but the oil change I spent is not refunded because they said it’s not their fault...oil change for full synthetic is not cheap. This is the worst experience I got from my whole life. It’s horrible. i got back and forth to the dealership to follow up the results and it takes two weeks to get the final decision.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    I'm so sorry to hear that you feel this way Mr.& Mrs. Jonathan A. I can assure you that all of us here at Stockton Auto World work hard to for our customers and service our community with vehicles that fit just about anyone's vehicle needs while working with their financial situation. I do hope, if you were ever in need of a vehicle, you would reconsider looking through us.


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  • Great Customer Service

    A personal thank you to Alex at Stockton Auto World for getting me into a vehicle that I can live with. He was an excellent sales men who was down...

    Dealer Response

    Thanks for your kind remarks Marcus, we do appreciate them and your business. We look forward to seeing you and your friends soon. We do our bes...


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    A personal thank you to Alex at Stockton Auto World for getting me into a vehicle that I can live with. He was an excellent sales men who was down to Earth. I honestly came in there thinking I wasn't going to be approved for anything. However, Alex worked some magic and got me a deal I can handle. The Manager was also kind and patient with me with the paper work. Thanks Auto World! I truly appreciate it. Oh and Terry was kind enough to show me the cars I actually could get approved for. Just an all around good dealership to shop at

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your kind remarks Marcus, we do appreciate them and your business. We look forward to seeing you and your friends soon. We do our best to help everyone out. Thank you again. Mike @ Stockton Auto World


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  • new review

    I'm writing a new review because I was sold a bad car that just kept breaking down, after writing a review on here christina reached out to us. We...

    Dealer Response

    Thank you Kristina! You and your husband are amazing people. I'm so happy that you gave us the opportunity to turn your situation around for your ...


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    I'm writing a new review because I was sold a bad car that just kept breaking down, after writing a review on here christina reached out to us. We were able to return our car for a trade. She was very kind and helpful. The salesman and manager also were very kind to us about listening to our situation and helping us get another car.one that was in better condition. We really appreciate it. We feel like a heavy burden is finally gone. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Kristina! You and your husband are amazing people. I'm so happy that you gave us the opportunity to turn your situation around for your family. Thank you for your patience and understanding it really means a lot to not only myself but the whole Auto World Family. Please let me know if I can do anything else for you. -Christina


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  • Worst Dealership in Town!!!!!

    Worst dealership ever i wont recommend this to anybody here in stockton!!!if ever you buy cars,trucks,vans in here you guys just wasting your time...

    Dealer Response

    I'm so sorry to hear that you feel this way Mr./Mrs. Budlight. I can assure you that all of us here at Stockton Auto World work our very hardest t...


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    Worst dealership ever i wont recommend this to anybody here in stockton!!!if ever you buy cars,trucks,vans in here you guys just wasting your time and money just like you are throwing your money in the garbage can i will not come back on this dealership anymore!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I'm so sorry to hear that you feel this way Mr./Mrs. Budlight. I can assure you that all of us here at Stockton Auto World work our very hardest to supply and service our community with used vehicles that fit just about anyone's vehicle needs while working with their financial situation. I do hope, if you were ever in need of a vehicle, you would reconsider looking through us.


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  • bad car experience

    Stockton auto world has sold me one of the worst cars. It has been nothing but problem after problem. It's either sitting in my driveway or at a s...

    Dealer Response

    I'm so sorry to hear this Kristina. We really do strive to give our customers the best possible experience when purchasing a used vehicle through ...


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    Stockton auto world has sold me one of the worst cars. It has been nothing but problem after problem. It's either sitting in my driveway or at a shop. I'm currently making car payments on a car that now needs a new engine. Before it got to this, I have replaced the ac, thermostat, belt, waterpump, engine mount, spark plugs,and normal tune ups. I have called you to ask for help, but it was always "there's nothing we can do". I think you guys are horrible. You sold us a piece of junk.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I'm so sorry to hear this Kristina. We really do strive to give our customers the best possible experience when purchasing a used vehicle through us. We understand that things happen which is why we offer a 3 month/3,000 mile warranty to prevent anyone from falling through the cracks. I would be happy to look further into your situation if you could reach out to me with your information. I look forward to hearing from you. Please ask for Christina at 209.888.4245


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  • The perfect car buying experience, great cars

    Came here and bought 2 cars within a month. Awesome people, Mike was super helpful. Never thought I'd own a Lexus or mercedes, they got us both. A...

    Dealer Response

    Thank you Alex & April for all your kind words!! It was a pleasure to have helped you with both vehicles. We highly value your recommendation and ...


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    Came here and bought 2 cars within a month. Awesome people, Mike was super helpful. Never thought I'd own a Lexus or mercedes, they got us both. Awesome job guys, yes I strongly recommend stockton auto world to my friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you Alex & April for all your kind words!! It was a pleasure to have helped you with both vehicles. We highly value your recommendation and please don't hesitate to give us a call should you have anymore questions.


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  • Great Customer Service

    We went to Stockton Auto World to just look at cars and I have to say that Alex,Jose and Mike were extremely helpful in finding us a car with our ...

    Dealer Response

    Thank you Wendy for taking the time to share your feedback with us. We appreciate the opportunity to serve you with excellent customer service. We...


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    We went to Stockton Auto World to just look at cars and I have to say that Alex,Jose and Mike were extremely helpful in finding us a car with our specific needs.We had a lot of demands in the way of mileage,payments and type of car we wanted. We weren't able to get the first car we wanted but within a week they came thru. They were all super easy to work with and made the car buying process easy and stress free. All of them were friendly,funny and helpful.I would return here again to purchase another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you Wendy for taking the time to share your feedback with us. We appreciate the opportunity to serve you with excellent customer service. We wish you well and hope to see you in the future.


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