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Arthur is very knowledgeable and always careful to fully explain everything needed on my cars repair, the service quality is always the best.
Excellent for the Service required. However I am still having trouble with the transmission. This is a Engineering design issue. The Ford company had me... call them which I did then spent 30 minutes on hold, their rep. who was hard to understand asked a number of questions which I answered. He said that he needed to put me on hold which when he did, then I was cut off. The question is, if they will not honor their manufacture warranty how can the Dealership honor my extended warranty which I paid extra for.
Everything went smooth and was treated great. Chad Anderson and Ron were so easy to work with.
It was good customer service, did what they said and in the estimated time.
Craig, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! ...Safe travels!
Bought the car here so oil changes are very inexpensive. The service department is quick and the appointment was done on time. The lot person that brought... the vehicle up for delivery to me removed the seat and floor protectors. A very nice touch.
I've been going here for many years and have always had good service.
Andrew gave exceptional service. He was very helpful and attentive to my service needs.
Robert, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, w...e will be more than happy to assist you! Safe travels!
Extremely friendly and professional staff in the service department. Andrew was my service rep, he introduced himself and asked me how he could be of... service. He took down my information and explained that it would take a couple of hours. When the service was completed he called me to inform me that the service had been successful. When I got to the dealership I met with Andrew and he walked me to the cashier to pick up my vehicle. To my surprise my Mustang and been washed inside and out. Thank you McCoy Ford!!!
Kathleen, your comments keep us motivated and working hard for all our guests! We hope you continue to choose McCoy Mills Ford for all your vehicle ne...eds! Take care!
Routine maintance service at McCoy Mills service writer Arthur is the best.Arthur made sure Routine service done when promised,and even had time to look... at a low Battery problem.As always fast courteous service.McCoy Mills Ford for new cars ,especiales Service,and Ask for Arthur Sincerely David Mosier
This dealership is outstanding. We have been buying cars from them since the 1980's. The best thing is their service. They take care of both our... car and F-150. Everything is checked out and when the car is serviced, it is always fast and doesn't need to be returned for any reason. All of the people who work here are always friendly and helpful.