Reviews

Average Ratings

4.8
282 lifetime reviews.
  • we bought a 2017 Ford Expedition

    Everything went smooth and was treated great. Chad Anderson and Ron were so easy to work with.


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    Everything went smooth and was treated great. Chad Anderson and Ron were so easy to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1998 Ford Explorer

    Service Advisor, Arthur, always provides excellent service and input on what is needed for services with no pressure attitude. Thank You!


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    Service Advisor, Arthur, always provides excellent service and input on what is needed for services with no pressure attitude. Thank You!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • C-MAX 1st visit and service

    My Service representative and team made my first visit an excellent one. I scheduled my first service appointment online and the service started w...

    Dealer Response

    Eddie, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything...


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    My Service representative and team made my first visit an excellent one. I scheduled my first service appointment online and the service started with follow up and through the day of my appointment. Overall great experience and I?d like to note that this is my first Ford vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Eddie, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • aplfool@aol.com

    Excellent service and always honest! This is a great place to service your car! We love McCoy Mills Ford in Fullerton!


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    Excellent service and always honest! This is a great place to service your car! We love McCoy Mills Ford in Fullerton!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Superb customer service!

    Absolutely love this place. They always treat you like family. I have services all my five Ford's here since day one. I truly appreciate Jacquelin...

    Dealer Response

    Carlos, thank you for writing this fantastic review and giving our dealership such high star ratings! We will pass on your compliments to Jacqueli...


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    Absolutely love this place. They always treat you like family. I have services all my five Ford's here since day one. I truly appreciate Jacqueline's hard work and dedication. Danny and Art are also amazing they all lead from example from their rock star manager. This place is always honest and attentive with their service and prices. I highly recommend it. Thank you again for another great experience. If you are looking for a great place to feel comfortable to service your car in need do it here and ask for Jacqueline she is my favorite. She will make sure you are treated with excellent care and your car will get the perfect quote on what you need.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Carlos, thank you for writing this fantastic review and giving our dealership such high star ratings! We will pass on your compliments to Jacqueline! We hope to be of service to you again in the future. Best wishes, McCoy Mills Ford


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  • Superb customer service!

    Their hospitality at the service department is remarkable. The ease of communication and attentiveness is what admonishes me everytime. I apprecia...


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    Their hospitality at the service department is remarkable. The ease of communication and attentiveness is what admonishes me everytime. I appreciate their honest prices and opinion on what my vehicle needed. I have services all my 5 Ford's here for years now. Jacqueline, Danny and Art always treat you like family. And their amazing manager is a rock star. Thank you again for another great experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mc Coy Mills Ford

    We have purchased several cars from McCoy Mills Ford and always take them to their dealership for service. When we moved from Orange County we tr...

    Dealer Response

    Thank you so much for being one of our valued guests and we look forward to your next visit!


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    We have purchased several cars from McCoy Mills Ford and always take them to their dealership for service. When we moved from Orange County we tried to use the dealership in our area but were very disappointed based on the experience we were used to. So we feel the extra effort to take our 2002 Thunderbird, and 2014 Ford Flex into O.C. on Oct. 17 worth the effort. Once again best service in a very timely manner. Thanks McCoy Mills.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • McCoy Mills--sales and service--the BEST!

    They're friendly, professional, responsive. I totally trust their work with my Edge.


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    They're friendly, professional, responsive. I totally trust their work with my Edge.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not Pleased

    I have always been pleased with my experiences at McCoy Mills until Friday October 6. Your consultant Amber called to say my car was ready but wh...


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    I have always been pleased with my experiences at McCoy Mills until Friday October 6. Your consultant Amber called to say my car was ready but when I arrived I had to wait a considerable length of time for the paper work to be completed. That might not seem like a big issue but to a customer expecting to just pay and leave, it is a big issue. My time is valuable to me and waiting for Amber to do her computer work is not something I wanted to do. Don't call until the car is ready. I also think my car's needed repair was forgotten until my husband called in the afternoon to inquire about the car. Amber had to call us back once she looked into the repair. We had brought the car to the service department on Thursday so expected to get prompt service on Friday morning.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service Rating

    Service was excellent, quick, and none right. The service was good overall.

    Dealer Response

    We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!


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    Service was excellent, quick, and none right. The service was good overall.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!


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