Utah Used Car Sales

Reviews

5.0 out of 5 5.0
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 22, 2017

    This was the best car buying experience we have ever had. We appreciated how detailed everyone was with us. We will be referring a lot of people. We will... always use Utah used car sales in the future. And, we love our free t-shirts and water bottles.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 17, 2017

    Very friendly staff, did not feel pressured at all. They were very professional

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 17, 2017

    Write A Review You are previewing your review of Utah Used Car Sales Fantastic! by J9 from Tooele UT Utah Used Car Sales is a fantastic place to shop... for a used vehicle. The salesmen and staff are great. They are very helpful, answer all questions, find answers if they don't know. They're very patient, not the least bit pushy, relaxed even though they are busy, and very fair and honest. They are happy and use clean language. The vehicles are good quality and great values. They answer phone and text messages promptly and communicate well. They will hold a vehicle for a fee that can be applied to your purchase or returned at time of purchase. They work to find the best loan rate. They care about their customers. It was actually a pleasant car purchase experience. I highly recommend Utah Used Car Sales .

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 13, 2017

    We really enjoyed the service we received at you facility. I know it was busy, but you were friendly with everyone and no one was left behind. Thank you... for my new truck love it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 8, 2017

    This was a great experience. I am very pleased with my purchase. The customer service was great. I definitely recommend Utah Used Car Sales!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    November 7, 2016

    We had been searching for a certain type of vehicle, and Utah Used Car Sales in Murray had the right one at a fair price. The sales associate was helpful... and once we test-drove it, we felt like it would be a good car for us. The salesman explained the 3 quality control inspections that each used vehicle goes through. One of those inspections was a "thorough detailing" and repair of upholstery. We found that there was quite a lot of animal hair in the vehicle, so we weren't convinced that the detailing was very thorough. Also, the dealership includes the price of safety and emissions testing and registration of the vehicle into the final price at closing. However, when we drove the car at night after we had purchased it, we realized one of the headlights and one of the tail lights were out. So, we don't know how the vehicle passed the safety inspection. All things considered, though, as far as car buying experiences go, it was a pretty good experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2015

    The idea of getting a car was somewhat horrifying to me, as in the past I've been greeted by high-pressure sales people who didn't consider my personal... needs or wants. Not so at Utah Car Sales. The office was relaxed, clean, and homey, even though it was small. In spite of how busy they were, Lee and Tiffany never made us feel rushed in the process. I found the car I wanted and the buying process was smooth, quick, and personable with none of the "hungry shark" feeling that I've gotten at other dealerships. Lee took extra steps to ensure that the vehicle met my standards, filled the tank, and I left feeling more than satisfied with my nice vehicle. I was pleased with the price, the car, and the process and highly recommend this dealership.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 15, 2014

    Bought my 2011 Silverado today and noticed a couple of things wrong. Tiffany and Lee were great to work with. Even though one of the things I found wrong... was obvious and I should have noticed it on my own, Lee stepped up and is taking care of it for me. I was a little Leary of a small dealer but have been extremely pleased. They are honest and fair and jus trying to make an honest living. I will definitely recommend them to others. Great price great truck. Couldn't be happier with their honesty and integrity.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 25, 2014

    Bought a truck from this dealership, was nervous about the small car dealership but they made me feel confident in my purchase. Lee assured me that the... vehicle was inspected by a mechanic and that it was in top working order, However I got the privilege of spending a grand within the first two weeks of owning the vehicle! It kept on going with the list of repairs that the vehicle needed. I did purchase the "extended warranty" and guess what they don't cover ANYTHING! The truck should have failed safety but somehow it amazingly passed. My thoughts are Lee and Tiffany are nice enough people but when buying here BEWARE! Check options, take to your own mechanic and avoid the warranty, these cars come straight from the auction and on to the lot. just my 2 sense learn from my EXPENSIVE mistake and GO SOMEWHERE ELSE!!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, as a small business we are always trying to improve overall and our customer's feedback is very important to us. We are s...orry that you experienced trouble with your truck soon after the purchase. We do have all our vehicles inspected by a 3rd party mechanic before putting them up for sale in hopes to find any mechanical issues that there may be. With that being said, we can't deny that there is a possibility for human error when inspecting so many parts of a used vehicle. We did have your vehicle into the shop and completed the recommended repairs before the truck was listed for sale. We also had a 3rd party mechanic complete the Safety and Emissions test and they did pass. We are sorry to hear that you feel the safety should have failed. We would never want our customers to feel unsafe while driving their newly purchased truck. The new 3 month/3,000 mile warranty is coverage that we include at no cost to you because we do want our customers to have help if problems arise within the first 3 months. This warranty is not a Bumper-to-Bumper all inclusive warranty, but it does help to cover most major mechanical problems. More specifically it covers all internally lubricated parts of the Engine, Transmission, Four Wheel Drive, Water pump, Thermostat, and Fuel Injection Nozzles. It also covers Roadside Assistance to help with any inconvenience you may incur. The 3 year/50,000 mile warranty that you purchased has the same coverage, with higher payouts. We did follow up with the warranty company to find out why they "didn't cover anything," but they said a warranty claim was never made. All in all, we wish you would have contacted us so we could have help you through the issues you have now described. We truly want every one of our customers to have a good experience here. If you feel you would like to contact us about the review we would love to talk to you so we may understand better how we could have helped you during the process.

  • 5.0 out of 5
    December 18, 2013

    What a Great experience Buying a Car ! We enjoyed this ! Tiffany and Lee are so Easy to work with. Honest car dealer, Yes there is such a thing at Utah... Used Car Sales . I would recommend them to everyone. Thanks so much for all your Help. Love my 2010 Nissan Rouge 360

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    Shopped for a used car
    Did make a purchase
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