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Reviews

Average Ratings

4.6
21 lifetime reviews.
  • great service

    I had a great experience with 1st International Auto Group. I first saw the car online; I called and Vlad had explained to me pretty straight forw...


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    I had a great experience with 1st International Auto Group. I first saw the car online; I called and Vlad had explained to me pretty straight forward what the condition of the car was. I decided to give it a shot and drive over 3 hours to test drive the car. I guess when you are buying a used car, there is never such thing as a great condition, but at least I was aware of what exactly needed to be fixed. I decided to purchase the car and Vlad has helped me to get all the documents ready without me driving back and forth to the dealership which was very much appreciated. When I came to pick up a car all the issues were fixed and the car was cleaned and ready to go. So far its been over 6 months since my purchase and I could not be happier. I have sent two of my girlfriends to check out the cars at 1st international and keep recommending Vlad as a great auto dealer. There are so many auto dealerships and not that many people that you can really trust to. I think if Vlad and Andrey continue to deliver great customer service with honesty and integrity they will have a very promising future.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Good people better deals!

    Working with these guys was easy and stress free. They know how to listen to what you're looking for and go above and beyond to see that everyone ...


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    Working with these guys was easy and stress free. They know how to listen to what you're looking for and go above and beyond to see that everyone is happy with the vehicles and customer service. The vehicles are top notch for used cars and are 100% when they are put on the lot. Nothing but good things happening here! Shout out to Andrei for making great things happen at this place. Best place in the area!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Highly recommended

    I recently purchased a BEAUTIFUL BMW from 1st international. Was offered a great warranty great pricing and Vladimir and staff made sure everythin...


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    I recently purchased a BEAUTIFUL BMW from 1st international. Was offered a great warranty great pricing and Vladimir and staff made sure everything was taken care of. A few weeks later my check engine light was on and they took the car right in and fixed the problem right away without hesitation. They really worked hard and were accommodating to my schedule. Vladimir kept me informed and explained everything - great communication. WITHOUT hesitation I would recommend 1st international auto to anyone looking for a vehicle. They are very skilled and a pleasure to work with.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • First time buyer

    Quick, easy buying process. Bought my first car (2006 Audi A4) and they are very knowledgeable about these types of vehicles. Would highly recommend.


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    Quick, easy buying process. Bought my first car (2006 Audi A4) and they are very knowledgeable about these types of vehicles. Would highly recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service, timely manner, honest staff!

    First I had my car fixed here. I had a deadline on fixing. 3 days before the deadline I received a call from Andrei.There was an extra part that n...


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    First I had my car fixed here. I had a deadline on fixing. 3 days before the deadline I received a call from Andrei.There was an extra part that needed to be changed, Andrei told me exactly how much extra I would have to pay( even though it was only $15 extra).Also he asked if it was Ok for me to pick up in the afternoon instead of morning as we agreed. Of course it was ok! However I really appreciated the thoughtfulness. They don't waste anyone's time. At 2pm sharp my car was outside started ready to go! No extra charges (as it usually happens), no extra fees. All prices as agreed. Then I actually decided to sell this car (old Nissan stick shift). The selling went smooth and I got even a bit more money that I was counting on. I'm definitely coming back when I am ready for a new car! Recommend!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great experience

    I was in the market for a Honda Pilot or Acura MDX. I looked on Cars.com and came across 1st International Auto. I had driven past a number of tim...


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    I was in the market for a Honda Pilot or Acura MDX. I looked on Cars.com and came across 1st International Auto. I had driven past a number of times, as I work in Merrimack, but never stopped in. I stopped in and started working with Vlad on the buying process for a 2003 MDX Touring. He was very patient as I got the financing done and we were able work on the price to accommodate my bank. I have to tell you, they undercut the price of everyone in the area that were offering MDXs and Pilots with higher mileage. This thing is so clean. After I bought the car, I took it to Sunnyside Acura to handle the airbag recall issues. When I came in to pick up the car that night, the service manager told me that the mechanics were absolutely shocked when they did the usual in depth inspection of the vehicle. They couldn't believe that a 13 year old MDX was in as great condition as the one I had just bought. I made it a point to call Vlad because I was very grateful for such a good vehicle at the price they were able to sell it to me for. Do your homework on the vehicle, but rest assured, these guys look for cars in great shape and will work with you to sell you a quality car. Already referred a friend to them. 2 months later I am still loving my new car! Thanks, Vlad!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BMW X3 2005

    Recently i bought an X3 bmw 2005. the whole deal was fair, no hidden costs, great communication, smooth transaction and fair price paid after a tr...


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    Recently i bought an X3 bmw 2005. the whole deal was fair, no hidden costs, great communication, smooth transaction and fair price paid after a trade in. Overall 4.5 STARS.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best place

    Hi my name is Ibrahim and I have bought a Mercedes ML from 1st International Auto Group.I first saw the car online and then I went to go check it ...


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    Hi my name is Ibrahim and I have bought a Mercedes ML from 1st International Auto Group.I first saw the car online and then I went to go check it out.As soon as I saw it I thought it was a great car for the family because it was big.So i decided to buy the car and the whole family was happy about the ML.Right now were having a great experience with it.Their great people and it's a great place to buy cars,I recommend everyone going there if their looking to buy a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Run away

    Avoid at all costs. Had an absolutely awful experience with the car I bought from them. I purchased the car in January and was told the sunroof wo...


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    Avoid at all costs. Had an absolutely awful experience with the car I bought from them. I purchased the car in January and was told the sunroof would be repaired. When I tried to use it once the weather was warm, it had the same issue it did during my test drive. They were no help when I asked about it. On top of that, I had to get repairs just to gain an inspection sticker in Maine. Stay away from this dealership

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?

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  • Great service!

    Just a short note to say Thank You guys for the exceptional care you offered my wife and I during our recent car purchase at 1st International Aut...


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    Just a short note to say Thank You guys for the exceptional care you offered my wife and I during our recent car purchase at 1st International Auto Group. Andrei and Vlad treated us like we were family even though this was our first visit and purchase from your business. Our experience has let us know that there are still people in the automotive market that put customers above profit. Vlad showed a great deal of patience and professional skills in guiding us through the cars and answering all our questions right away. When it came to purchasing Andrei was extremely polite and knowledgeable in getting us the best financing program with different options right on the spot. We would certainly be sure that 1st International Auto Group is our first stop when we consider the purchase of another vehicle. Thanks again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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