Reviews
Great.
Great. Place to buy a car staff is great owners very friendly. I have been buying cars trucks and suvs from here for years. Getting ready to buy again from the dealership. I would recommend this dealership to anyone.
Great.
Great. Place to buy a car staff is great owners very friendly. I have been buying cars trucks and suvs from here for years. Getting ready to buy again from the dealership. I would recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am concerned about the poor reviews because there is NO
I am concerned about the poor reviews because there is NO response to the customer by whomever is monitoring this website. That leads me to believe their poor review and I am hesitant to bring my vehicle there for service.
I am concerned about the poor reviews because there is NO
I am concerned about the poor reviews because there is NO response to the customer by whomever is monitoring this website. That leads me to believe their poor review and I am hesitant to bring my vehicle there for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought 2 trucks same day.
Bought 2 trucks same day. Had a recall for headlight wire loom. When I got the truck back the passenger side shines considerably low. Took it back, service manager pulls it up 8” from a shop door. Says they look fine! Nothing we can do! The Tacoma I bought had 4k miles on it. Had a handicap chair lift installed in the driver back corner of the bed. Asked before I bought it if they could fix it. They sales manager talked to the body shop and they assured they could. Well that was the second lie. A year after I got my 2020 tundra I got another recall notice on power steering. Took it in and they told me it was not for my truck. Said ok and left. 4 months later the steering failed. Took it back. Again the dealership said it wasn’t covered. Had a local shop make the repair. If you had a good experience with Stewart Toyota that’s great! As for me they have been nothing but clowns since the sale. Do yourself a favor and find a dealership that takes care of you AFTER the sale. It’s definitely not with these clowns.
Bought 2 trucks same day.
Bought 2 trucks same day. Had a recall for headlight wire loom. When I got the truck back the passenger side shines considerably low. Took it back, service manager pulls it up 8” from a shop door. Says they look fine! Nothing we can do! The Tacoma I bought had 4k miles on it. Had a handicap chair lift installed in the driver back corner of the bed. Asked before I bought it if they could fix it. They sales manager talked to the body shop and they assured they could. Well that was the second lie. A year after I got my 2020 tundra I got another recall notice on power steering. Took it in and they told me it was not for my truck. Said ok and left. 4 months later the steering failed. Took it back. Again the dealership said it wasn’t covered. Had a local shop make the repair. If you had a good experience with Stewart Toyota that’s great! As for me they have been nothing but clowns since the sale. Do yourself a favor and find a dealership that takes care of you AFTER the sale. It’s definitely not with these clowns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Don't Waste The Drive
One trip to Stewart Toyota and you'll quickly be reminded of why people don't like car dealers. I called them first thing this morning to check on a used vehicle they had listed online. Took about 20 minutes of calling them to finally get some one on the phone, but he was nice. I asked if the vehicle I was interested in was available because I'm about a two hour drive away. He asked me to hold so he could go put his hands on the keys to be sure it was. He returned after minute to confirm that it was and I told him I was on the way and would be there within 2 hours. When I arrived 2 hours later at the dealership I was greeted by the gentleman I spoke with on the phone. He stepped away to retrieve the keys to the vehicle I was there to purchase. After several minutes him and what I can only assume was his boss, returned to tell me that the vehicle was currently being sold to someone else, so sorry. I was a bit stunned but asked if the other person was there before I called this morning, to which they replied no. So not only were they selling the vehicle out from under me that I had driven 2 hours to purchase, they didn't bother to give me a courtesy call before I arrived to tell me not to waste the rest of my gas and time. Once again I find myself amazed and disgusted by car dealers who only care about themselves and making a quick buck at the expense of others. 4 hours and 250 miles for nothing. Well, back to only buying from private sellers, thanks for the painful reminder guys!
Don't Waste The Drive
One trip to Stewart Toyota and you'll quickly be reminded of why people don't like car dealers. I called them first thing this morning to check on a used vehicle they had listed online. Took about 20 minutes of calling them to finally get some one on the phone, but he was nice. I asked if the vehicle I was interested in was available because I'm about a two hour drive away. He asked me to hold so he could go put his hands on the keys to be sure it was. He returned after minute to confirm that it was and I told him I was on the way and would be there within 2 hours. When I arrived 2 hours later at the dealership I was greeted by the gentleman I spoke with on the phone. He stepped away to retrieve the keys to the vehicle I was there to purchase. After several minutes him and what I can only assume was his boss, returned to tell me that the vehicle was currently being sold to someone else, so sorry. I was a bit stunned but asked if the other person was there before I called this morning, to which they replied no. So not only were they selling the vehicle out from under me that I had driven 2 hours to purchase, they didn't bother to give me a courtesy call before I arrived to tell me not to waste the rest of my gas and time. Once again I find myself amazed and disgusted by car dealers who only care about themselves and making a quick buck at the expense of others. 4 hours and 250 miles for nothing. Well, back to only buying from private sellers, thanks for the painful reminder guys!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fantastic Overall Service
The whole staff is awesome! Everytime I come in they go above and beyond. Would highly recommend them to anyone with a Toyota or Lexus.
Fantastic Overall Service
The whole staff is awesome! Everytime I come in they go above and beyond. Would highly recommend them to anyone with a Toyota or Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don't go to this dealership
This Jonathan does not explain anyhting to you while waiting for the service to get done. Charged me for a filter that the 2 years toyota maintance warranty covers. They did not want to refund me the money back and just gave me excuses. Always check two times or three times if it is necessary when they are trying to charged you for anything. They are just finding ways to steal your money.
Don't go to this dealership
This Jonathan does not explain anyhting to you while waiting for the service to get done. Charged me for a filter that the 2 years toyota maintance warranty covers. They did not want to refund me the money back and just gave me excuses. Always check two times or three times if it is necessary when they are trying to charged you for anything. They are just finding ways to steal your money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Do not trust
They list a vehicle on sites like cars.com as one price, not mentioning anything about it being a down payment, then when you click on their website want to charge you 10x the advertised price. Very shady and underhanded.
Do not trust
They list a vehicle on sites like cars.com as one price, not mentioning anything about it being a down payment, then when you click on their website want to charge you 10x the advertised price. Very shady and underhanded.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great dealership, nice friendly people to work with.
Great dealership, nice friendly people to work with. I would recommend them to anyone looking for a vehicle.
Great dealership, nice friendly people to work with.
Great dealership, nice friendly people to work with. I would recommend them to anyone looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From start to finish, the process was so smooth.
From start to finish, the process was so smooth. All documents were ready for me to sign when I arrived, and I was in and out of the dealership in less than an hour. 90% of my transaction was done over phone and email. The whole team was excellent!
From start to finish, the process was so smooth.
From start to finish, the process was so smooth. All documents were ready for me to sign when I arrived, and I was in and out of the dealership in less than an hour. 90% of my transaction was done over phone and email. The whole team was excellent!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer Service Amazing
Bought a Jeep from Salesman Hayden Thomas. Extremely helpful in finding all the answers for the questions I had. Highly recommend this dealership and salesman. Great customer service.
Customer Service Amazing
Bought a Jeep from Salesman Hayden Thomas. Extremely helpful in finding all the answers for the questions I had. Highly recommend this dealership and salesman. Great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase