Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.4
329 lifetime reviews. Includes reviews of Crown Dodge from DealerRater.com
  • Efficient and friendly service facility

    I am always welcomed by one of the friendly service advisers and get fast and efficient service !

    Dealer Response

    EO, Thank you for taking the time to share your comments about our Service Department on CARS.com. It makes us proud to hear our advisors are frie...


    Show Full Review

    I am always welcomed by one of the friendly service advisers and get fast and efficient service !

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    EO, Thank you for taking the time to share your comments about our Service Department on CARS.com. It makes us proud to hear our advisors are friendly, fast and efficient. We look forward to seeing you on your future visits.


    Hide Full Review
  • Great Service
    April 9, 2017

    Came in late at night. I worked with Vince and Kyle late on a Thursday night. I came in and told them what I wanted and they made it happen. I wou...

    Crown Dodge Chrysler Jeep RAM Ventura

    Mr. James, Crown Dodge Chrysler Jeep and RAM thanks you for the 5 STAR rating on DealerRater. We are proud to hear that Vincent and Kyle were able...


    Show Full Review

    Came in late at night. I worked with Vince and Kyle late on a Thursday night. I came in and told them what I wanted and they made it happen. I would highly recommend these employees and this dealership

    Does recommend this dealer
    Crown Dodge Chrysler Jeep RAM Ventura

    Mr. James, Crown Dodge Chrysler Jeep and RAM thanks you for the 5 STAR rating on DealerRater. We are proud to hear that Vincent and Kyle were able to help you through your late night purchase with ease. Enjoy your new vehicle.


    Hide Full Review
  • Smooth
    April 6, 2017

    Salesperson...Vincent Jenkins and the finance office worked so hard for me. I am so grateful and I recommend that Crown Dodge is given your first ...

    Crown Dodge Chrysler Jeep RAM Ventura

    Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to review our Dealership on DealerRater! We appreciate the 5 STAR rating. We are...


    Show Full Review

    Salesperson...Vincent Jenkins and the finance office worked so hard for me. I am so grateful and I recommend that Crown Dodge is given your first choice in search of purchasing a car. Thank you Vincent and Crown Dodge :}

    Does recommend this dealer
    Crown Dodge Chrysler Jeep RAM Ventura

    Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to review our Dealership on DealerRater! We appreciate the 5 STAR rating. We are proud to hear that Vincent and our finance department were able to help you through your purchasing experience. Enjoy your new vehicle.


    Hide Full Review
  • Crown Dodge is the best
    April 5, 2017

    Got a good deal with Crown Dogde on a 2013 Chrysler 200. Johnny is a great salesman that looked out for us and made us feel like family. We apprec...

    Crown Dodge Chrysler Jeep RAM Ventura

    Congratulations on your purchase of your new Chrysler 200. We thank you for the 5 STAR Rating and we are proud to hear that Johnny was able to mak...


    Show Full Review

    Got a good deal with Crown Dogde on a 2013 Chrysler 200. Johnny is a great salesman that looked out for us and made us feel like family. We appreciate everything

    Does recommend this dealer
    Crown Dodge Chrysler Jeep RAM Ventura

    Congratulations on your purchase of your new Chrysler 200. We thank you for the 5 STAR Rating and we are proud to hear that Johnny was able to make you feel like a part of our family. Enjoy your new 200 and we welcome you to the Crown Family.


    Hide Full Review
  • TERRIBLE EXPERIENCE
    April 3, 2017

    Angel confirmed that the dealership had a Jeep Grand Cherokee Altitude 4x4 in every color and they wanted our business. Apparently, they do not si...

    Crown Dodge Chrysler Jeep RAM Ventura

    Mr. Golden, We thank you for taking the time to rate your experience with Angel and our Dealership. We apologize for your experience and we apprec...


    Show Full Review

    Angel confirmed that the dealership had a Jeep Grand Cherokee Altitude 4x4 in every color and they wanted our business. Apparently, they do not since we DROVE 2 HOURS to see the 4x4 only to find out they do not have any on the lot. We have now wasted 4+ hours in travel time plus gas. This is the example of shady business. Angel didn't even show up to tell us there was no 4x4 but another salesman (JT) had to take the blame. Angel deserves zero stars.

    Does not recommend this dealer
    Crown Dodge Chrysler Jeep RAM Ventura

    Mr. Golden, We thank you for taking the time to rate your experience with Angel and our Dealership. We apologize for your experience and we appreciate your feedback. You may contact me at any time to voice additional concerns. Thank you, Terry terryv@4crowndodge,com.


    Hide Full Review
  • Terrible customer service!

    I received a flyer requesting a buy back. I was walking your lot and not one salesperson asked me if they could assist me. It was not a busy day ...


    Show Full Review

    I received a flyer requesting a buy back. I was walking your lot and not one salesperson asked me if they could assist me. It was not a busy day and at least five salesmen were hanging around a table outside. The customer service is horrible. The maintenance dept is awesome and I will continue to return to them for repairs as long as I am continued to be treated with respect. Very disappointed!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2004 ram 1500

    I tend to baby my vehicles, but the vehicle had a plugged radiator at less than 2 years old (factory bad). They replaced, but did not check whole ...


    Show Full Review

    I tend to baby my vehicles, but the vehicle had a plugged radiator at less than 2 years old (factory bad). They replaced, but did not check whole engine. The heads had warped & engine developed major problems that their mechanics completely missed. They lied about the radiator replacement as having corrected the original issues (redesign & corrected metals). I discovered about the radiator when the radiator had to be replaced a second time for the exact same problems. When they should have represented me to the manufacturer, they left me twisting in the wind.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Terrible Customer Service

    Terrible service. No regards to customer, very unorganized and impolite. Terrible time management, and not even an apology for inconvenience. They...


    Show Full Review

    Terrible service. No regards to customer, very unorganized and impolite. Terrible time management, and not even an apology for inconvenience. They've lost my car, now I've spent 5 days calling every couple of hours to get my vehicle in for maintenance. Terrible. Can't wait to move and deal with a dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing Sales Staff
    March 21, 2017

    Vincent and Bob really overdid it will the help and service they gave to me! Much appreciated! They went above and beyond on service, help, time a...

    Crown Dodge Chrysler Jeep RAM Ventura

    Patrick, Thank you for taking the time to review Crown Dodge Chrysler Jeep and RAM on DealerRater. We appreciate the 5 STAR rating. We are proud t...


    Show Full Review

    Vincent and Bob really overdid it will the help and service they gave to me! Much appreciated! They went above and beyond on service, help, time and assisting me with my trade in. I will recommend and be a customer for a very long time!

    Does recommend this dealer
    Crown Dodge Chrysler Jeep RAM Ventura

    Patrick, Thank you for taking the time to review Crown Dodge Chrysler Jeep and RAM on DealerRater. We appreciate the 5 STAR rating. We are proud that our team was able to help you through your purchase and assist you with your trade. Enjoy your new vehicle and we welcome your recommendations!


    Hide Full Review
  • Mr. Bay is an awesome sales rep
    March 17, 2017

    Mr. Bay helped me get the car that I purchased about a month or maybe a little over a month ago. He tries to stay in the budget that you want to s...

    Crown Dodge Chrysler Jeep RAM Ventura

    Katrina, Thank you for your 5 STAR rating. Everyone at Crown Dodge Chrysler Jeep and RAM thanks you for your purchase and we hope you enjoy your n...


    Show Full Review

    Mr. Bay helped me get the car that I purchased about a month or maybe a little over a month ago. He tries to stay in the budget that you want to stay in and he has also helped me get the problem taken care of with one of my headlights. I would send anyone I know looking for a car to him.

    Does recommend this dealer
    Came in for service or repair
    Crown Dodge Chrysler Jeep RAM Ventura

    Katrina, Thank you for your 5 STAR rating. Everyone at Crown Dodge Chrysler Jeep and RAM thanks you for your purchase and we hope you enjoy your new vehicle. We welcome you to the Crown Family!


    Hide Full Review