Read reviews that mention:
The salespeople were very helpful and made you feel welcome. I would definitely recommend this dealership to all of my family and friends who are in the... market for a new or used vehicle.
not even worth 1 star.because of Ron Carter has higher rates i ve droven 24 miles to go there for my truck 30k service, jerking , wind sound and battery... issues.funny thing when i enter the advisor location feel like entered to club or bar because of alcohol smell.my truck at 27k miles and i have 100k 7 years extended and premium care warranties.waited like 4 hours and result only oil changed and battery replacement.Advisor lady named JONI WOODDALL far far far way to be advisor ,and she s great player.when i asked her did they fix my truck jerking issue she told me not under warranty which is actually under power train warranty 5 years 100k miles beside my bumper to bumper extended warranty when i ask her did they check transmission and differential oil no response and wind sound not fixed .and when i asked her the list of what they ve done got a nervous face and no answer .thats really sad getting appointment 3 days ago going there and just got oil change but nothing fix.this is not their fault this is Ford fault because doesnt pay attention to complaints and warning dealers so keep loosing customers.there is no more FORD and no more extended warranty bull#$t while they selling us and make us pay around 5k $(added to 72 months payments) for extended warranty they telling cover everything not tire when u need service for your vehicle dealers just ignoring and keep asking extra money to fix,So 4 hours wait result truck jerking ,wind sound,very soft wheel after 25 mph speed, checking transmission ,differential oils not checked.again stay away from this dealer and find yourself a good mechanic but not in dealer .Dealers supposed to give quality service than other mechanics that is why they charged more but they re worse than other mechanics.
Loved my 2nd experience at Ron Carter Alvin! This will be my 2nd vehicle in 3 months and both times treated with respect by Jon M. He listened and delivered... everything I asked for. Everyone I dealt with today, from Jon to Finance, were professional and gave us an incredible deal! I recommend this dealership to all of you savvy women out there!
Thank you for your kind words. We strive to provide our guests with an excellent experience and it's great to hear everything went well for you. See y...ou next time! Sincerely, Michelle Milton | Sales Manager | firstname.lastname@example.org
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert... Valdez will be my dealership and salesman. Thanks to both.
My experience with Ron Carter in Alvin was disappointing and left me feeling scammed. The salesman assured me the vehicle I was interested in was still... available until we made the 45 minute drive to find out it had sold 3 days prior. In exchange, the salesman offered to lower the price on an older & different SUV, but the damage was done. Even though we got an apology about the so called "mishap", we left feeling set up & cannot trust Ron Carter at this point.
John, we understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional custom...er service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to email us at your earliest convenience. Sincerely, Kent Collins | Sales Manager | email@example.com
Donald Williams is the best salesman ever had he was able to sale us 2 sport cars and he was very patient with us thanks we love it
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's a...ny other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Kent Collins | Sales Manager | firstname.lastname@example.org
Micheal was a great help, my situation was a difficult one but in the end we were able to figure it all out and i got the vehicle i wanted
Thank you for your review, Michael. We are glad to hear everything went well for you. Kent Collins | Sales Manager | email@example.com
spoke with Anthony Marx on phone and told him what I was looking for .he got back with me and had found 4 vehicles to look at, went to dealer ship Drove... the first 1 in witch I purchased. Great guy and professional.
Thank you for the great review, Anthony. We are glad to hear eveything went well for you. See you next time! Best, Kent Collins | Sales Manager | kco...firstname.lastname@example.org
Thank you! Your service excellent, courteous, kind and getting the job done in a timely manner! I brought our Spark EV in for a recall service on 3/27/18.
Thank you for your review, Mary. It is great to hear our team could provide you with a 5-star experience. See you next time! Best regards, Michelle M...ilton | Sales Manager | email@example.com
Our salesman David Tracey was very helpful but not pushy. Was there 2 times on his day off to make sure everything was taken care of. Did everything he... promised at the beginning of our deal.
Thank you for your review, Kirk. I'm glad to hear David could provide you with a 5-star experience. See you next time! Sincerely, Kent Collins | Sale...s Manager | firstname.lastname@example.org