Ron Carter Autoland

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
179 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 3, 2018

    Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert... Valdez will be my dealership and salesman. Thanks to both.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    June 26, 2018

    My experience with Ron Carter in Alvin was disappointing and left me feeling scammed. The salesman assured me the vehicle I was interested in was still... available until we made the 45 minute drive to find out it had sold 3 days prior. In exchange, the salesman offered to lower the price on an older & different SUV, but the damage was done. Even though we got an apology about the so called "mishap", we left feeling set up & cannot trust Ron Carter at this point.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    John, we understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional custom...er service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to email us at your earliest convenience. Sincerely, Kent Collins | Sales Manager | kcollins@roncarter.com

  • June 30, 2018

    Loved my 2nd experience at Ron Carter Alvin! This will be my 2nd vehicle in 3 months and both times treated with respect by Jon M. He listened and delivered... everything I asked for. Everyone I dealt with today, from Jon to Finance, were professional and gave us an incredible deal! I recommend this dealership to all of you savvy women out there!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words. We strive to provide our guests with an excellent experience and it's great to hear everything went well for you. See y...ou next time! Sincerely, Michelle Milton | Sales Manager | mmilton@roncarter.com

  • 5.0 out of 5
    June 11, 2018

    Donald Williams is the best salesman ever had he was able to sale us 2 sport cars and he was very patient with us thanks we love it

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's a...ny other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Kent Collins | Sales Manager | kcollins@roncarter.com

  • 5.0 out of 5
    May 26, 2018

    Micheal was a great help, my situation was a difficult one but in the end we were able to figure it all out and i got the vehicle i wanted

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review, Michael. We are glad to hear everything went well for you. Kent Collins | Sales Manager | kcollins@roncarter.com

  • 5.0 out of 5
    May 22, 2018

    spoke with Anthony Marx on phone and told him what I was looking for .he got back with me and had found 4 vehicles to look at, went to dealer ship Drove... the first 1 in witch I purchased. Great guy and professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Anthony. We are glad to hear eveything went well for you. See you next time! Best, Kent Collins | Sales Manager | kco...llins@roncarter.com

  • 5.0 out of 5
    March 30, 2018

    Thank you! Your service excellent, courteous, kind and getting the job done in a timely manner! I brought our Spark EV in for a recall service on 3/27/18.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your review, Mary. It is great to hear our team could provide you with a 5-star experience. See you next time! Best regards, Michelle M...ilton | Sales Manager | mmilton@roncarter.com

  • 5.0 out of 5
    February 22, 2018

    Our salesman David Tracey was very helpful but not pushy. Was there 2 times on his day off to make sure everything was taken care of. Did everything he... promised at the beginning of our deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review, Kirk. I'm glad to hear David could provide you with a 5-star experience. See you next time! Sincerely, Kent Collins | Sale...s Manager | kcollins@roncarter.com

  • 5.0 out of 5
    February 6, 2018

    My sales associate Byron was a very nice well spoken man who made my first time buying a car relatively easy when i thought it would be way more difficult.... I highly recommend him and the whole facility

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review. We are happy to hear our team could provide you with a 5-star car buying experience. Please let us know when we can a...ssist you again! Best, Kent Collins | Sales Manager | kcollins@roncarter.com

  • 5.0 out of 5
    January 20, 2018

    We have been shopping for a lightly used car for an everyday driver. Found one at Ron Carter and just want to say Sammy Jimenez made the negotiating and... purchase of a car so easy. He worked and got us in and out quickly and efficiently. He listened to what we said and didn't try to talk us into anything. Was nice experience and I usually hate the car buying process ¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the review, Vickie. We are happy to hear everything went well for you. Sincerely, Kent Collins | Sales Manager | kcollins@roncarter.com

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