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Reviews

Average Ratings

4.8
Average based on 63 reviews.
  • Purchasing our new Prius Plug-In last Saturday

    Was please with the purchase of our new Prius. It couldn't have gone any better. The General Manager, Steve Mares, went above and beyond our expec...

    Dealer Response

    Hi Dan, Thank you for taking the time to share your experience. We appreciate your business and glad that you had an excellent experience. We feel...


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    Was please with the purchase of our new Prius. It couldn't have gone any better. The General Manager, Steve Mares, went above and beyond our expectations with the total purchase price of the Prius and than the buying of our 2012 Passat TDI. Kanwal Ghuman was the perfect car salesman, polite and very informative. Also, Marion Swain made the paperwork seem simple. And she made excellent suggestions about extended warranty, general maintenance insurance and the Gap Insurance. Excellent salesperson in her own right. We are looking forward to seeing all of you in the near future. Love the car!! Don and Janith Grimes

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Dan, Thank you for taking the time to share your experience. We appreciate your business and glad that you had an excellent experience. We feel like our job is just beginning when you buy a car from Ventura Toyota. Our service department is a state of the art facility and you can expect the same level of customer service excellence from our service staff. You can always contact us below. We'll see you soon. Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com


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  • Excellent customer service

    We visited a few dealerships in the area while we were looking for a new Tundra. A few of the salesman from the other dealerships didn't even allo...


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    We visited a few dealerships in the area while we were looking for a new Tundra. A few of the salesman from the other dealerships didn't even allow me to make a counter offer. They just gave me a price and that was it. Take it or leave it. We stopped by Ventura Toyota and were suprised at how pleasant the experience was with the process of making a deal work for both sides. Our salesman was Rob.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2016 Tundra with everything I wanted Plus!

    Was looking for a Tundra that was not white, black or silver. I was frustrated with the lack of options and dealers were unwilling or unable to ma...

    Dealer Response

    Hello James, Thank you for sharing your experience with all of the Cars.com community. We appreciate you r business and hope the best for you and ...


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    Was looking for a Tundra that was not white, black or silver. I was frustrated with the lack of options and dealers were unwilling or unable to make upgrades or discouraged making any changes to on-lot vehicles. Just happened to brows for nearby inventory when I found a Barcelona (wicked color) Tundra Platinum at an excellent price. Had not even considered the platinum with all its bells and whistles standard issue . I was even more amazed to find it still there on the lot. Rob Cramer worked diligently to get me this truck at a price I was willing to pay. After rebates, discounts and some negotiation I drove off with more truck than I could have ever imagined. Ventura Toyota has a huge, clean repair garage for a quick turnaround time and very helpful parts department. Ventura Toyota has a lot of variety in color and truck styles. Much more than any other Toyota dealer in the area. Thanks again Rob Cramer for making it happen. ecstatic with my Barcelona Tundra Platinum! Jim and Holley Eubank Thousand Oaks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello James, Thank you for sharing your experience with all of the Cars.com community. We appreciate you r business and hope the best for you and your new Tundra. Keep up the good work Rob Cramer. Mike Stamakinley Internet Director Ventura Toyota 805.650.0510


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  • POOR SERVICE

    I had a problem with the bluetooth on my 2014 Tacoma and brought the truck in for repair. Service department advised me that I needed a new wiring...

    Dealer Response

    Hello Steve, We appreciate your business and feel that we did our best to help you in our service dept. Thank you for your review. Best Regards, ...


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    I had a problem with the bluetooth on my 2014 Tacoma and brought the truck in for repair. Service department advised me that I needed a new wiring harness, which was not under warranty. In doing further research outside of this dealership , the actual issue was a defective radio, which was covered under warranty. I have purchased 4 vehicles from this dealership and was stunned with the level of incompetence. Stay away!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Steve, We appreciate your business and feel that we did our best to help you in our service dept. Thank you for your review. Best Regards, Ventura Toyota Management Team


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  • great service overall

    Every experience at Ventura Toyota has been excellent. Thanks to all their staff and service team for their much appreciated work.

    Dealer Response

    Hi Bella, We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you...


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    Every experience at Ventura Toyota has been excellent. Thanks to all their staff and service team for their much appreciated work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Bella, We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com


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  • Oil change time

    Marcelino made my appointment easy to schedule. He promised to have me out the door with my oil change in a timely manner since I had to get back ...

    Dealer Response

    Hello Sonnia, We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your ex...


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    Marcelino made my appointment easy to schedule. He promised to have me out the door with my oil change in a timely manner since I had to get back to work. He not only kept his promise but exceeded with great customer service and friendliness. Definitely recommend this dealership for any car need you have.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Sonnia, We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com


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  • Always Totally Professional

    I always have a great experience with Ventura Toyota!

    Dealer Response

    Hi Raphael, Thank you so much for sharing your experience with us. Happy Motoring, Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturato...


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    I always have a great experience with Ventura Toyota!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Raphael, Thank you so much for sharing your experience with us. Happy Motoring, Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com


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  • Service Department

    Scott Robles one of the service advisors there is the BEST. Very professional and friendly. He is the BEST service advisor I have ever done busine...

    Dealer Response

    Hi Troy, We are happy to hear that you and your family had such an enjoyable experience while purchasing your vehicle from our dealership. Mike St...


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    Scott Robles one of the service advisors there is the BEST. Very professional and friendly. He is the BEST service advisor I have ever done business with from California to Florida. It is very obvious why he is known and received top honor awards from Toyota. He is the reason why I drive Toyotas now and will in the future. Your the man Scott.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Troy, We are happy to hear that you and your family had such an enjoyable experience while purchasing your vehicle from our dealership. Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com


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  • New Prius

    My wife and I recently leased a new car from Ventura Toyota. The Sales, Finance and prep department did an outstanding job with customer service. ...

    Dealer Response

    Hello Marc & Pat, We appreciate your business and glad that you had an excellent experience. We feel like our job is just beginning when you buy a...


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    My wife and I recently leased a new car from Ventura Toyota. The Sales, Finance and prep department did an outstanding job with customer service. The staff was professional, friendly and took good care of us through the entire process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Marc & Pat, We appreciate your business and glad that you had an excellent experience. We feel like our job is just beginning when you buy a car from Ventura Toyota. Happy Motoring, Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com


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  • Wonderful experience for first Prius service...

    I have already given Ventura Toyota an excellent review for "sales" of my Prius. Now I give Ventura Toyota another excellent for my first service....

    Dealer Response

    Hi Fawzi, We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Great Job...


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    I have already given Ventura Toyota an excellent review for "sales" of my Prius. Now I give Ventura Toyota another excellent for my first service. I will review again in the future, I hope this quality of service will continue to remain as good. Initially I was told it would take up to 90 minutes for the service to be completed while I waited. I went in for a cup of coffee. I barely finished it, looked at a magazine when the service advisor Carlo (Mata) came back to tell me the car service was finished. When I got the car it was not only serviced but clean and looked better than new... It was a very pleasant experience. I hope this level of service will remain as excellent in the future as it is now.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Fawzi, We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Great Job Carlo! Mike Stamakinley 805.650.0510 ext. 221 mstamakinley@venturatoyta.com


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