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DCH Honda of Oxnard

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (103 reviews)
Visit DCH Honda of Oxnard
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–8:00pm Closed
Used (888) 240-4811 (888) 240-4811
Service (888) 240-4812 (888) 240-4812

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Honda of Oxnard from DealerRater.

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Service Appointment

I would like to take some time to write this review on the outstanding service I received from Kelvin Blanco the Service Manager himself. I had been struggling with an appointment out here in the San Fernando Valley and he was nice enough to take my car in and squeeze me in for an appointment. He also took the time to explain the repairs needed and the technicians did an amazing job. I ended up getting a full intermediate service in a very prompt manner. I felt as if i was in and out in no time. The staff there is very welcoming and very attentive I would make the drive just for the service and the fact that I even got a complimentary car wash. You can't beat that! Overall a great and best experience I have received at a Honda dealership. It feels great to be valued as a customer and the fact that they make it so comfortable for a woman to get service and explain repairs needed makes me eager to recommend to both female and male customers. Thank You DCH Honda of Oxnard!!!! and of course thanks to the manager Mr. Blanco for all his help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Leslie, We're so happy to hear about the great experience you had with our service department and Kevin! We try to give our customers the best service in the right amount of time! You know where to find us if you need anything else, and thanks again for the wonderful recommendation!

Overall

I don't usually write these things ... But I had to tell you, this was the best car buying experience i have ever had. The personal attention by Willie Schmeltz was over and above the norm. But it was Christian Soza that made it all come together. His relentless pursuit to make everything, from the long list of details, that made our experience easy and enjoyable. Just what buying a new car is all about. I will definitely tell my friends about DCH Honda of Oxnard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lawrence, thank you so much for taking the time to leave us this great review. We are so glad to hear we have been your best car-buying experience yet! We appreciate the kind words about Christain and Willie and will be sure to pass along the compliments. Thank you for your business and we look forward to taking care of any further needs.

Detail Service

Honda of Oxnard did an excellent job on a detail for my minivan. Super clean inside shiny outside. Reasonable price. Adrian was helpful and showed me how to connect my cell phone to van. Plus I got a shuttle home. But, I must mention their waiting room is fab. Free manicures on Fridays. Always cookies and coffee/chocolate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving such a great review! We are happy to hear that Adrian was able to assist you with a detail on your minivan. We are glad that you were able to utilize our shuttle service, as well as the treats in our waiting room! Thank you for being a loyal customer, and we hope to see you again soon!

HONDA IS #1

I leased a brand new 2012 Honda Civic in December of 2012, which was due to expire this December. In June 2013 my daughter Marisol and I returned to lease a 2013 Honda Accord for her. We have loved our Hondas ever since and would not trade for any other make. My entire Honda experience since 2012 has been beyond excellent. 10 stars in my book. The entire Honda staff is very professional, courteous, friendly and super helpful. The hospitality is commendable. Thank you for the fresh baked cookies and coffee and other goodies. I had the pleasure of meeting and working with Mr. Ron Anthony this past Saturday. I asked Ron what my options were regarding my existing lease. Ron not only informed me very clearly and in detail but also made me an offer I could not refuse. He beat the budget I had to work with and did all the leg work and beyond which made the process so simple. He met all my requests. Super gentleman to work with. I may do it again in three years, if Ron is still there!!! Mr. Anthony is definitely an asset to Honda. His positive caring, honest, and humble personality make him a very pleasant and easy individual to work with. His professionalism, knowledge, courtesy and 100% focus on the customer makes you feel important and special. One of a kind. THANK YOU SO MUCH RON !!!! May GOD continue to Bless you and yours. Long story short, I took my Honda Civic 2012 in for a air conditioner filter change and drove away with a NEW 2015 Honda CRV. Life is too short and one deserves to spoil yourself when you have been blessed and trip upon the opportunity. I love my new CRV and hope to enjoy it immensely. KUDOS HONDA. Very Respectfully, Liz Figueroa Martinez Oxnard, CA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Liz, thank you for taking time to write such a thorough and detailed review of your recent experience. We are so thrilled to hear that Ron was able to assist you from start to finish throughout your entire experience at our dealership. Here at DCH Honda of Oxnard, we make customer service a priority, and strive to treat our customers in a courteous and respectful manner. We are glad that you found this to be the case during your time here! We hope you are enjoying your new 2015 Honda CRV, and come back to see us soon!

Exceptional service department

I have taken my 2008 Honda Civic to DCH for servicing ever since I bought it new there in April, 2008. I've always felt I received excellent service and could trust the Service Advisors' knowledge and recommendations. Recently, however, I tried taking my car to a different Honda dealer, for convenience (to where I work) and other similar reasons, not realizing there would be such a drastic difference between two Honda service departments.. I had such a disappointing experience that I returned to DCH the very next day after having the 45,000 mile service and inspection done, because I was so concerned about about the other dealer's recommendations for immediate repairs, with no explanation offered by a service advisor. Joshua Coggiola, the DCH service advisor whom I dealt with, provided me with exceptional service. He had the 45,000 mile safety inspection re-done at no charge to me, as well as having the other dealer's repair recommendations checked out. After that assessment, and Josh's detailed explanations, I felt confident in going ahead with needed repairs. Josh personally facilitated every step of the process of scheduling the work so that it could be completed the very next day (and all in one day) and making sure I was getting the best possible price for the jobs to be done. It was a huge relief to feel like I was back in good hands and that my car would safely take me on an upcoming road trip across the desert! I also want to mention that the way the DCH service department is organized is exemplary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marion, thank you for your loyalty to DCH Honda of Oxnard! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We pride ourselves on our staff being friendly, and we always try to make our customers feel as comfortable as possible. We are glad that Josh could provide this level of service for you and we will make him aware of your kind words. Thank you for your business and we look forward to taking care of any future needs that may arise. We hope your road trip goes well!

Great Service, but didn't find problem w transmiss

Service representative was very help and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review! We are glad to hear that you were pleased with our service department.

Service Department

First time using your service dept. Paul Vela wrote the work order and explained the process and timeline and escorted me to the waiting area. The reason for the 5 stars was because everything went very smoothly, everyone was friendly and the car was completed within 5 minutes of the time promised. Way to go. I will be happy to recommend your service dept. anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a great review! We are so happy that your experience with our service department was quick and successful. We hope to see you again soon.

Great service

We just bought our first Honda and it was a very pleasant experience. Our salesman was very informative and helpful. Our service advisor is great. She is very friendly and knowledgeable. Thank you Honda for such a pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Estella! We are pleased to hear that you were happy with your experience at our dealership and that our staff made the process very easy. We hope to see you again soon! Thank you for choosing DCH Honda of Oxnard.

good service

Thank you Ron for making this experience fun and easy to understand everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Isabel, Thank you for the kind words about Ron. We are glad to hear you had a great experience at DCH Honda of Oxnard. We look forward to doing business with you again in the future!

Professional Service Every Time

Over the years we have purchased four Hondas at DCH Oxnard Honda, we always return to them for service, due to the professional attitude of their staff. I've never had a problem with DCH Oxnard Honda. My service advisors always look out for my best interest and safety.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review, Richard! At DCH Honda of Oxnard, we pride ourselves on professionalism and customer satisfaction. We appreciate your loyalty to us and look forward to seeing you next time!