Atlanta Unique Auto Sales

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
62 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 6, 2019

    BUYER BEWARE! Sunglasses needed because they are SO SHADY! Looked at a Infinity and told the Lewis that new tire were a deal breaker. Called two days... later and told them I would be there later today to purchase the car. The terms were 90 days same as cash and they would purchase 4 new tires and we would split the cost. After I completed the paperwork the salesman was taking my car to be detailed and hit the wall in the detail shop but promised to fix it when I came to get the tires installed. Took the car in about 2 weeks later and reminded them about the tires. When I picked up the car, they had not had the new tires put on. Told me to call them back the next day and promised to have the tire for me. I had told them several times that I had a 2,000-mile trip coming up and the tires were so bald that they had to be done before the trip. Six weeks and 17 phone calls and 1 visit in person still no tires. I called Lewis again a week before my trip again about the tires. A few days before my trip I talked to Lewis again and told him that I was going to have to have the tires put on myself because I was leaving in 3 days. He called me back 2 days later and told me they had made arrangements for the tires. TOO LATE LEWIS! I leave in the morning and I am having new tires put on as we speak. I did not get the most expensive tire. The QX56 is the large SUV and $800 for 4 new tires is really a good deal. The 90-day payoff was about a week away when I started emailing them asking for a payoff. The payoff did not match my records. I asked for a detailed breakdown of all the charges. They would keep emailing me back with just the payoff. Now the repair job from where they fixed my car after the salesman wrecked it is starting to bubble. Finally, some 10 emails later I get some of the breakdown of the charges and guess what… They had added finance charges for the 90 days, only wanted to give me $200 towards the tires and would not even acknowledge the failing repair from where they wrecked it. Going to let the judge handle this! Now I want to talk about Lewis. He is very friendly, but his lack of follow through is bad! Of my 17 calls about my tires I talked to Lewis at least 6 times and each time he would promise he would call me back the next day about the tires. The one and only time he called me back was the day before my trip when I was getting the tires put on my car. I have been a commission salesperson for 25 years and communication is the key to success in sales… OH... THE 90 DAY WARRANTY THEY OFFER isn’t worth the paper it's written on. It really doesn’t cover very much. I had almost $2,000 in repairs in the first 90 days and none of it was covered. I take the blame on this one because I did not check with the warranty company to see what they covered.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 28, 2018

    I wouldnt recommend this place to anyone they are fraudsters! I purchased my daughter a car from them and it has cost me more to repair than the car is... worth!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 15, 2017

    I purchased a 1997 GMC Sonoma from Atlanta Unique Auto and it was a refreshing experience. The salesperson (Leo) made sure that all of my concerns were... addressed. They would not sell me the vehicle until they were assured that it would pass emissions. I was able to negotiate a price that fit into my budget. I appreciate the staff the customer service, particularly the business manager. She was exceptional, explained the process throughly and expedited paperwork so i had my license plate in less than a week. Thank you very much and I would recommend Atanta Unique Auto in a heartbeat.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 11, 2018

    Main was the person that helped me...and his service was great..everyone there was so friendly and Jaun was nothing but patient with me while I had to... wait a while to settle some things...I would most definitely refer a friend here

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2017

    me & my husband were car searching when we passed by Atlanta Unique Auto Sales and decided to pull in. The second we got out of the car and started looking... at their inventory we were immediately greeted by Chino. He was nothing but helpful, let me test drive about 5 cars because I was unable to make up my mind. After coming to a decision he did nothing but work with me and my husband to make sure we were able to get into a car and were able to afford. He is great. Very friendly, knowledgeable and by god is he patient. I do recommend any one who is looking for a car to stop by them and ask for Chino.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    June 9, 2017

    This is a great place to buy a car. I bought a car from them a year ago and my car is doing well. My car is very reliable car. My car salesman Randy is... very polite and sales good cars. He found me a very good car. My car payments are great and staff are nice.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 26, 2017

    Rude and very poor service. Do not buy a car from this ripoff dealership.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 16, 2017

    Never heard from the dealer. My request was approximately 3 weeks ago.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    December 24, 2016

    Was never contacted at all about anything and never will be contacted cause there not interested in selling to any one

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    December 16, 2016

    Inquired several times on a car and never received a response.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews