Reviews

Average Ratings

4.8
130 lifetime reviews.
  • Excellent dealership

    Eric Lett was incredible as was everyone we worked with at Keller Ford. We knew exactly what we wanted before we walked into the dealership. Tha...

    Dealer Response

    Jay we are happy to hear about your great experience with us here, and that we were able to get you exactly what you were looking for.


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    Eric Lett was incredible as was everyone we worked with at Keller Ford. We knew exactly what we wanted before we walked into the dealership. Thank you for your tremendous help in ensuring we got the vehicle we wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jay we are happy to hear about your great experience with us here, and that we were able to get you exactly what you were looking for.


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  • Great service

    Both guys avi and Richie who helped me were great and made the process easy and quick ! Pleasure doing business with them!


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    Both guys avi and Richie who helped me were great and made the process easy and quick ! Pleasure doing business with them!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Never answers phone calls

    If you ever try to call or get ahold of any Department other than the Service Department you will go to a voicemail. They let the phone ring and r...

    Dealer Response

    Thanks for taking the time to reach out to us. We regret to learn of any breaks in communication. Our manager would like to restore your confidenc...


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    If you ever try to call or get ahold of any Department other than the Service Department you will go to a voicemail. They let the phone ring and ring until it goes to voicemail and you may be lucky to get a call back but most likely not. I have called over and over and over and the only way to talk to anyone there is to be there face to face. Truly sad.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to reach out to us. We regret to learn of any breaks in communication. Our manager would like to restore your confidence back in our dealership. Please reach out to us at (559) 584-5531 when you have a chance. We value your business and look forward to your call.


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  • Great Honest Experience

    Great overall experience, friendly non pushy sales staff and they gave me a great price for my trade in. P.S. Please put in some Coffee and Vend...


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    Great overall experience, friendly non pushy sales staff and they gave me a great price for my trade in. P.S. Please put in some Coffee and Vending Machines in the Internet Sales offices. I was desperately hungry and tired while purchasing my car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Great experience the work on my vehicle was done well.

    Dealer Response

    We are happy you found us so helpful! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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    Great experience the work on my vehicle was done well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy you found us so helpful! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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  • great service

    The staff was very helpful. It was a great experience and I would recommend Ford to family and friends when they are looking for a vehicle.


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    The staff was very helpful. It was a great experience and I would recommend Ford to family and friends when they are looking for a vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Keller Ford Quick Lane

    Came in for a battery change and they had me in and out in less than 15 minutes. I really appreciate the excellent service.

    Dealer Response

    Thanks for sharing your recent experience with us, John! We look forward to seeing you again down the road!


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    Came in for a battery change and they had me in and out in less than 15 minutes. I really appreciate the excellent service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for sharing your recent experience with us, John! We look forward to seeing you again down the road!


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  • Service Review

    2014 Ford Explorer. The service was completed within a reasonable amount of time. The staff was very efficient and courteous.


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    2014 Ford Explorer. The service was completed within a reasonable amount of time. The staff was very efficient and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Made an appointment day before, got to quick Lane next day took me right in, did not wait long, done and back on road


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    Made an appointment day before, got to quick Lane next day took me right in, did not wait long, done and back on road

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • good!

    Dave was able to get my truck repaired under warranty.Very positive experience!!

    Dealer Response

    Thanks, Johnnie! We're happy to help however possible. It is our goal to provide a positive customer experience, and we're glad to hear that your ...


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    Dave was able to get my truck repaired under warranty.Very positive experience!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks, Johnnie! We're happy to help however possible. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one.


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