BMW of Visalia

Terrible experience , spend over 90 minutes getting information in the car, when the sales man Michael at the last minutes says oh there's someone before you , I thought in general not to buy the car I was going to buy , nope... he never called back or returned my text total ghost , I called the next day and find out the car had been sold terrible communication

Ed Fuentes was UNBELIEVABLE! He made the whole transaction go nice and smooth, went above and beyond to make sure I was satisfied and taken care of! Ed is an incredible and valuable asset to this dealership. Highly recommend, you've got a customer for life! Thanks again BMW of Visalia!

Beyond awesome dealership and staff. Would highly recommend to anyone looking for the ultimate BMW experience. Ed Fuentes went above and beyond and is extremely knowledgeable but more important, he didn’t pressure me at all. Stated facts and addressed any questions or concerns I had. Was truly an amazing experience that I wish all salesmen applied when dealing with customer. Great job Ed and BMW of Visalia. If you’re in the market for a BMW don’t hesitate to contact Ed Fuentes, you won’t be disappointed.

I contacted BMW of Visalia about a specific vehicle. Maggie Puentes emailed me back asking for more info. I gave her all the info and she never emailed me back. I followed up two more times over the next 2 days with no reply at all. Horrible customer service!!!!

I contacted BMW of Visalia about a specific vehicle. Maggie Puentes emailed me back asking for more info. I gave her all the info and she never emailed me back. I followed up two more times over the next 2 days with no reply at all. Horrible customer service!!!!

I had a very good experience in buying my first car in USA with Michael Castro and all BMW Visalia team. I really recommend them.

My car buying process couldn’t have gone any smoother. We worked with Michael Castro who put no pressure on us at all. He was very knowledgeable and answered all of our questions. We did a factory order and our order came with all of our selected options and at the agreed upon deal. Fastest and easiest car buying experience ever. Highly recommended.

Great experience at BMW of Visalia. Ed Fuentes was very knowledgeable and patient. He thoroughly answered any questions and concerns I had regarding my new BMW. The whole team helped make the whole process seamless.

Ed Fuentes is the best!! He is patient, kind, and went above and beyond to get me a great deal on an amazing car! It was the easiest car buying experience I have ever had. I bought my first BMW-an X3 and I absolutely LOVE IT! I am so happy I bought from my local dealership and will definitely buy from Ed again when I am ready for my next one!

Just purchased a used X5 and I couldn't be happier with the sales experience and customer service. This is the second vehicle I have purchased with BMW of Visalia. Mike and Michael were awesome and even went out of their way to meet my husband and I to sign documents so that I could get the vehicle sooner. Much appreciated!