Reviews

Average Ratings

2.3
187 lifetime reviews.
  • Excellant service

    Just traded my Dodge Avenger for a Charger. I love my new car. The sales staff pulled out all the stops to make this trade for me. I am extremely ...

    Dealer Response

    Good morning Ladybuggginsbug. Thank you for the great review! I am so happy that we were able to get you out of your old Avanger and into a New Ch...


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    Just traded my Dodge Avenger for a Charger. I love my new car. The sales staff pulled out all the stops to make this trade for me. I am extremely happy with the results. Did I mention I love my new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Ladybuggginsbug. Thank you for the great review! I am so happy that we were able to get you out of your old Avanger and into a New Charger! It was our pleasure! We are here to help our Customers out the best way we can in getting into the vehicle they want or in your case LOVE!! We appreciate your business very much and we certainly do hope you continue coming to see us in the future for all your automotive needs. If you have any other comments or questions about anything, feel free to contact me directly via email at Hillary@haddaddodge.com, my direct line (661)398-6121 or the dealership line(661)398-0264 ext 261. Again, I'd like to Thank you for being a valued customer. We look forward to seeing again!


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  • Wouldn't take my car here for service

    When getting your car serviced, make sure they put the correct mileage on your service sticker....mine was 10,000 miles off! And it took them an ...


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    When getting your car serviced, make sure they put the correct mileage on your service sticker....mine was 10,000 miles off! And it took them an hour to take my car for an oil change......

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • GaryM

    I was shopping for a new car last week and I called Haddad Dodge for some info on pricing and stock and was told I would be called back to let me ...


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    I was shopping for a new car last week and I called Haddad Dodge for some info on pricing and stock and was told I would be called back to let me know if advertised specials was left and what was available. I stopped waiting after two hours and went to Bakersfield Jeep and bought a Grand Cherokee 4 hours after my call. They could have sold a car with just a promised return call

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Magnificent Sales Person - Paul Middleton

    Paul was the best sales person I have ever dealt with in all my years of buying cars. From Los Angeles to Bakersfield to San Diego and back to Ba...


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    Paul was the best sales person I have ever dealt with in all my years of buying cars. From Los Angeles to Bakersfield to San Diego and back to Bakersfield. Andre' Binns

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Most horrible service and experience.

    Haddad Kia of Bakersfield has sold me a new car , which had serious problems within 2 days of purchase. Took it down to be checked- the service de...


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    Haddad Kia of Bakersfield has sold me a new car , which had serious problems within 2 days of purchase. Took it down to be checked- the service department did not check it, just said it was probably the eco system button on- causing the transmission not to engage right. Did not check the car. I leave and two days later engine shaking so bad I can't drive it and check engine and oil pressure light on. Kia has to have a tow truck tow the car to their shop. I told them then, and even Tuesday when the first sign of problems on my brand new car happened, that I did not want this car that obviously was having serious problems in the engine or transmission. Told them I wanted my money back or a car just like the one i bought without problems. I have left about six messages and several texts- they are not answering my calls or messages. Worst experience I have ever had. Do not go to this Kia. They have been rude, unhelpful and every bad thing you have ever heard about a car dealership. The service department was rude and snippy as well. I now have to contact the DMV investigation dept, the BAR, the BBB and whoever else might be able to help me. I bought a new car to NOT have mechanical problems- imagine my horror when day 3 of buying the car- it has issues that make me afraid to drive it. Wish I had never walked in their door.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great sales guy Patrick

    Drove 3 hours here to just look at Ram truck spoke to Patrick from Internet sales day before he told me of all the great deals going on . He expla...


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    Drove 3 hours here to just look at Ram truck spoke to Patrick from Internet sales day before he told me of all the great deals going on . He explained everything about vehicle perfectly ,and I loved that !! That's why I bought from them . Easy buying process , Patrick was great and I think I got a pretty sweet deal .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Don't buy from dodge

    I bought a 2012 Dodge Challenger over a year ago. In less than a year ago it left me stranded and had to go to the shop for almost a month. While ...


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    I bought a 2012 Dodge Challenger over a year ago. In less than a year ago it left me stranded and had to go to the shop for almost a month. While at the shop, the diagnosis took more then a week because the one performing the diagnosis couldn't find the problem so a second technician did a deeper diagnosis which I was billed for. The technician discovered that the alarm I paid dodge to leave in my car for $600 and is stated in my contract only had one cable connected, the rest of the cables were taped and just hanging.They stated that my cars radio,dashboard,components in my drivers side seat warmers, and drivers side door lock and window controls all caused a power drain and caused my battery to die(which I also had to pay the battery) but I knew as soon as I was told about the alarm it was the alarm that was the cause but there not going to say that. They would rather charge over $3,000 in repairs. April2016 I received my Challenger back after almost a month in the shop but to this day neither my hometown dodge can't get in contact with dodge bakersfield and neither can I always getting sent to voice-mail. Don't get me wrong I LOVE my Challenger the car sold itself its Dodge in general and there staff make me regret it.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great buying process

    I really enjoyed buying my new charger sxt from haddad. My salesman richard hernandez was very good. we test drove 4 cars. I first picked a car wi...

    Dealer Response

    Thank you so much, Racermark82!! We're pleased you had a great car buying experience. Richard Hernandez is one of our best and most knowledgeabl...


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    I really enjoyed buying my new charger sxt from haddad. My salesman richard hernandez was very good. we test drove 4 cars. I first picked a car with all the options. When i found out the payment i chose a car with less options too lower the payment. But after thinking more about it i decided to buy the first car. Even though they had already got my papers together. I told richard and he had them redo the paperwork for my new choice. I am very happy with my new car and the service that everyone at haddad provided. [ps] If your buying a new car get what want as long as you can pay the payment dont cheap out like i almost did. remember after you sign the papers you cant go back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much, Racermark82!! We're pleased you had a great car buying experience. Richard Hernandez is one of our best and most knowledgeable salesman. I'll make sure that he sees this review.


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  • great service

    Great customer service, fast service! I will recommended to friends and family. They are happy to answer any questions you have,and help you in an...

    Dealer Response

    Thank you for the feedback, Alma. We really appreciate it. We're doing our best to improve our customer service on a daily basis.


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    Great customer service, fast service! I will recommended to friends and family. They are happy to answer any questions you have,and help you in any way they can.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback, Alma. We really appreciate it. We're doing our best to improve our customer service on a daily basis.


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  • Great Service / 2010 Dodge Ram

    I made a visit last Saturday March 21st. to Haddad Dodge Service Department and had a great experience. I was greeted by Angel Del Rio the service...

    Dealer Response

    Good morning Allen! Thank you for your continued loyal service bringing your vehicle here to us. Angel does a great job at giving great Customer s...


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    I made a visit last Saturday March 21st. to Haddad Dodge Service Department and had a great experience. I was greeted by Angel Del Rio the service advisor. I was very impressed with Angel’s professionalism and how he worked with every customer to make sure they received great service. Angel is an employee that any company would be proud to have on there team. I will continue to get my 2010 Dodge Ram serviced at Haddad Dodge.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Allen! Thank you for your continued loyal service bringing your vehicle here to us. Angel does a great job at giving great Customer service! I will be sure to show him your review. We appreciate your business very much and we certainly do hope you continue coming to see us in the future for all your automotive needs. If you have any other comments or questions about anything, feel free to contact me directly via email at Hillary@haddaddodge.com, my direct line (661)398-6121 or the dealership line(661)398-0264 ext 261. Again, I'd like to Thank you for being a valued customer. We look forward to seeing again!


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