Jonathan and the service staff are amazing. I split time between Tempe and Flagstaff and always drive to Flagstaff to have my Tiguan serviced. Based on... their professionalism,thoughtfulness, and proactivity I always have my vehicle serviced here. I'm in the market for a new car and regardless of make and model I purchase I will continue to use Jonathan and his staff to service my vehicle.
Do not believe they have Service Xpress. I drove 60 miles and was asked if I had an appointment, told to come back tomorrow. No Service Xpress today!!
I've been taking our Eurovan and Jetta to Findlay for a couple of years now, and all the repairs have been excellent. As usual Carsten did an excellent... job on our long in the tooth Eurovan. Carsten is really committed helping us keep this high mileage Eurovan working like the day it rolled off the show room floor. On this service he found and repaired a vacuum leak that restored the engine to smooth running. Thanks for a having great mechanic at your dealership.
Just want to give a big shout out to the guy's at Findley VW. I never brag about anything, at one time I owned the 3rd largest Towing company in Mesa,... AZ and Towing for Mr. Penske dealerships in Maricopa County. I sold that business and afterwards was involved in a lawsuit for 5yrs which I won but that deadbeat filed bankruptcy and avoided paying me and I had to file also after loosing everything. I went to a few dealerships and was treated so unfair after explaining what happened until I went in and met Robert Apple and explained my story. I asked to test drive a 2015 VW Jetta SE TDI and afterwards It to 30 mins and I was driving my new car home which I bought for my wife for getting her associates degree. My advise to all who have fallen on hard times please give them a try and just maybe you could be driving a new car too!
As a result of a previous outstanding service department interaction, we traveled 498 miles to purchase our new Jetta. Robert is helpful and friendly and... Neal is always interested in conversing about our needs. Service brought us in out of need, outstanding service led us back to buy and service will bring us back when need dictates. Thank you Findlay VW for making for great experiences.
Findlay VW found me the unfindable car. They made buying a car painless and fun. They will do whatever it takes to make and keep a customer happy.
First time EVER I love a Dealership from sale to service! I purchased a new VW Convertible @ Findlay VW in Flagstaff Arizona~ Jeff and the entire Service... Dept. crew make sure all my concerns or questions are taken care of! Friendly hometown atmosphere. LOVE IT!
The Finday Group are community minded people and show their generosity every year sponsoring local events and doing community service. Attention to care... follows through in the sales and service department. We've been with them for years and never been disappointed. The car buying process always seems to suck everywhere you go, but the guys at Findlay Volkswagen did us a fair deal with no hype or spin. Good job fellas. That's why we go back.
Great buying experience. No high pressure. "Stuff" was explained well. Never had a VW before. We bought a 2015 Tiguan and the car is great. A proper mini-SUV... before the stylist's got hold of it and made it impractical by scrunching the rear end down in the name of "style". Claudia is thrilled with her new car. Thanks a bunch.
We own three VW's that we purchased from Findlay VW. The dealership is a class act all the way. We recently took our Tiguan in for a nail tire repair.... It was fixed promptly by the service department and a software update was done while the tire repair was being fixed. Everyone is very helpful, plus the car was returned washed!