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Ourisman Fairfax Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 11:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–11:00pm
Tuesday 9:00am–9:00pm 7:00am–11:00pm
Wednesday 9:00am–9:00pm 7:00am–11:00pm
Thursday 9:00am–9:00pm 7:00am–11:00pm
Friday 9:00am–9:00pm 7:00am–11:00pm
Saturday 9:00am–9:00pm 8:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Fairfax Toyota from DealerRater.

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Friendly and great combo of sales and service

They were the only dealership to go the extra mile to find me the EXACT car I was looking for, instead of trying to get me to buy what was on their lot. The actual sale took a long time that day, but I never felt pushed to buy more - it was just a long process. But the kicker has been the awesome service - open ALL the time, very friendly, very honest and upfront, and they have their own extended warranty when you buy AND service your car there - a great deal all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ourisman Fairfax Toyota

I was in the market for a Camry Hybid. Went to Cars.com to see what might be available in my area. Evaluated the two closest to my home and selected Ourisman as a potential source. The salesman (Victor) was extremely knowlegable and the deal they gave me was reasonable and better than the other location. My only complaint was the pressure put on me by the manager and others for add ons that I didn't want. They had exactly the vehicle I wanted and I did buy from them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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