Reviews

Average Ratings

4.5
39 lifetime reviews.
  • Great Customer Service!

    Like most people, we were looking for the BEST VALUE with the least amount of hassle.....Mo and his team are true professionals and they won't was...


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    Like most people, we were looking for the BEST VALUE with the least amount of hassle.....Mo and his team are true professionals and they won't waste your time! They have great inventory, a seamless purchasing process, and our entire transaction to include a great trade-in value took less than an hour!!!! I trust Mo. His shop is my "go to" and the one I'd recommend to all my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Auto By Design A+++ Will Buy from Again

    We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truc...


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    We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truck and clear communications throughout the whole purchasing process. The Pictures of the Truck looked Great so I put a refundable down payment on the truck - and we flew from Michigan to Va. - The Pictures we seen of the truck gave it no Justice. The Truck was Amazing and beyond our expectations once we were looking at it in person. We already knew we would buy it once we were in it for our test drive. Like any other dealership the paperwork was the longest part of the deal I dont think you can do much about that. A.B.D is moving into a new location and it will look nice so don't let the interior fool you. This team knows what they are doing with car / truck sales. As aforementioned Mo and his team - very friendly and professional. We drove our truck home from VA to MI with absolutely no problems, we were very impressed. Since being home no one believes this truck is 7 years old, some comments were Wow I thought Ford Stopped making those, or No Way that truck is 7 Years old. Salute to the ABD Team thank you again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BEYOND OUR EXPECTATION A+++

    We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truc...


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    We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truck and clear communications throughout the whole purchasing process. The Pictures of the Truck looked Great so I put a refundable down payment on the truck - and we flew from Michigan to Va. - The Pictures we seen of the truck gave it no Justice. The Truck was Amazing and beyond our expectations once we were looking at it in person. We already knew we would buy it once we were in it for our test drive. Like any other dealership the paperwork was the longest part of the deal I dont think you can do much about that. A.B.D is moving into a new location and it will look nice so don't let the interior fool you. This team knows what they are doing with car / truck sales. As aforementioned Mo and his team - very friendly and professional. We drove our truck home from VA to MI with absolutely no problems, we were very impressed. Since being home no one believes this truck is 7 years old, some comments were Wow I thought Ford Stopped making those, or No Way that truck is 7 Years old. Salute to the ABD Team thank you again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Range Rover

    I love my car the best experience everything was perfect the best customer service the people were amazing.


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    I love my car the best experience everything was perfect the best customer service the people were amazing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A Great Place to Buy A Luxury Vehicle

    My wife and I recently began a search for our first luxury vehicle and found what we were looking for at Auto By Design. The staff at ADB is aweso...


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    My wife and I recently began a search for our first luxury vehicle and found what we were looking for at Auto By Design. The staff at ADB is awesome! Ash was our sales consultant and he walked us through all the features of the Audi Q5 beforehand --- he was an expert on the vehicle options. Once we were ready to make our purchase, he also helped us to start the loan application process, which we were able to complete quickly in-person. Note: ABD is set-up to allow buyers to apply for financing from the convenience of their home, if desired. Mo and John in finance received our loan application and were able to secure a loan for us with favorable terms (the rates were equivalent to what I was pre-approved for through my bank). The paperwork was completed in less than an hour. Both guys were great throughout the process --- not pushy or deceptive at all. Overall, I would say that ABD prices vehicles right and creates a comfortable experience for buyers. You'll appreciate the kind of company this is if you decide to buy one of their vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome

    Drove down from Baltimore to get a mustang I saw at their dealer. Everything was as advertised. Ash and Jon made the process simple and painless...


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    Drove down from Baltimore to get a mustang I saw at their dealer. Everything was as advertised. Ash and Jon made the process simple and painless. They were very accommodating and worked quickly to get me what I wanted. I didn't feel pressured or rushed so no complaints from me. I would definitely recommend visiting them to get your next car or truck!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Love my Jeep!

    So I drive through Pleasant Valley Rd few times a month to see if there any interesting choices of cars. There was Jeep there parked all lifted an...


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    So I drive through Pleasant Valley Rd few times a month to see if there any interesting choices of cars. There was Jeep there parked all lifted and jack up with Nitto Terra Grappler! This beauty was calling my name! Hahah! Great car! Great Staff of guys there! Thank Auto By Design! You made my year with this Jeep!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Outstanding operation

    After seeing a rare Maserati on their website, i called and spoke with Mo. He was professional, friendly and very upfront about the cars condition...


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    After seeing a rare Maserati on their website, i called and spoke with Mo. He was professional, friendly and very upfront about the cars condition. So much so, i drove 3 hours to see the car. I was not disappointed. Mo had the car waiting, showed me every feature, discussed the cars history, and offered a test drive. He along with his staff, Chris and Ash made me very comfortable. They worked hard on the price, and finance options. I purchased my Maserati and absolutely love it. Many thanks again guys. keep up the great customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Terrible dealer.

    Unprofessional staff, I was trying to look at a car and before I even test drove it or anything all they kept saying when I brought up things abou...


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    Unprofessional staff, I was trying to look at a car and before I even test drove it or anything all they kept saying when I brought up things about the car is "I'm only worried about the financing." Over and over. Once I got to the point to where I liked the car and got approved for a loan they sold the car behind my back to someone else. All within a few days.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Experience

    Stopped in and really wasn't looking to purchase a vehicle, however a vehicle caught my eye. After driving the vehicle I talked with Sean and we ...


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    Stopped in and really wasn't looking to purchase a vehicle, however a vehicle caught my eye. After driving the vehicle I talked with Sean and we worked out a deal and drove the vehicle home. The staff at ABD was friendly, courteous and very patient.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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