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Reviews

Average Ratings

4.8
Average based on 53 reviews.
  • Great Service

    Everyone there was extremely helpful with understanding the leasing program and how to use all the features on the car. I apapreciated all their ...


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    Everyone there was extremely helpful with understanding the leasing program and how to use all the features on the car. I apapreciated all their help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Do I Choose Riverhead GMC?

    Hello All- I live in Riverhead and considering a GMC for my next car purchase. I have visited the dealership twice and looked at a few SUV's I wa...


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    Hello All- I live in Riverhead and considering a GMC for my next car purchase. I have visited the dealership twice and looked at a few SUV's I was interested in. I didn't work with a sales rep, I just walked around the parking lot on my own time. From what I can see here, it makes a lot of sense to buy my car there, considering almost every person here had a great experience. My question to the forum is, has anyone dealt with a situation in which you traded in your car at GMC Rvrhd. but still owed money on your loan? i.e - negative equity? if so, how was your experience with Riverhead GMC and the sales rep you dealt with? If you can reply back, I'd really appreciate it. Details on the process would be helpful too. Thanks !!! - J

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • called me when an offer we wanted was available

    we looked at buying a car but gm did not have the financing I wanted at the time so we put it off and then Paul our salesman contacted me when the...


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    we looked at buying a car but gm did not have the financing I wanted at the time so we put it off and then Paul our salesman contacted me when the 0 % was offered again and we went and bought our new car. I he had not called me we might not of bought the car at this time. George

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Outstanding service!!!! I definitely will go back and recommend to others. Fast and friendly with no hassles. Even though this dealership is farth...


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    Outstanding service!!!! I definitely will go back and recommend to others. Fast and friendly with no hassles. Even though this dealership is farther from my house I will deftly make the trip again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • GMC Terrain, Riverhead Buick GMC

    The main reason I leased the Terrain was the customer service and the people at the Riverhead Dealership. Paul was an excellent salesman and this ...


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    The main reason I leased the Terrain was the customer service and the people at the Riverhead Dealership. Paul was an excellent salesman and this is the 2nd time I leased a car with him and Riverhead. I had a Ford Explorer and was going back to Ford, however, the first experience I had with them was the reason I came back and discussed, then ultimately leased the Terrain....we are now a GMC family and will remain one for years to come. Paul and Mike made us feel like family....will definitely recommend them in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pleasurable Purchase

    We had an excellent experience at Riverhead GMC. Our sales associate, Paul Su, made us feel welcome and we knew we were at the right place. No p...


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    We had an excellent experience at Riverhead GMC. Our sales associate, Paul Su, made us feel welcome and we knew we were at the right place. No pressure or syrupy sales talk. Michael, the sales manager, got us through the paper work and again, no sales pressure. A pleasure to do business there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    It was fine, seemed like desk was confused on what I would be charged, didn't know if my car was leased or purchased. Service called my wife to ha...


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    It was fine, seemed like desk was confused on what I would be charged, didn't know if my car was leased or purchased. Service called my wife to have her pay for a recommended service, I inquired and was explained to me that our vehicle needs premium brand not octane fuel to operate efficiently , and this is why we need the 180.00 service, I asked why are we finding this out now, the car is 2 years old already. Had no answer

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Easiest car buying experience

    Paul Su was the easiest professional whom I have had the opportunity to work with when buying a car. He made the process simple and easy. A huge ...


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    Paul Su was the easiest professional whom I have had the opportunity to work with when buying a car. He made the process simple and easy. A huge thank you to Paul for getting me into the exact car I wanted. I love it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service, clean facilities

    Great staff, clean dealership. My salesman, Paul, did everything he could to make me happy and content about purchasing my new vehicle. Mike, in t...

    Dealer Response

    Thank you for taking the time to write about your experience with us, Jennifer! At Riverhead Buick GMC, we work very hard to provide each of our ...


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    Great staff, clean dealership. My salesman, Paul, did everything he could to make me happy and content about purchasing my new vehicle. Mike, in the finance department made it a smooth transaction. Thank you gentleman!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write about your experience with us, Jennifer! At Riverhead Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Paul was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Ted Sarnacola, tsarnacola@riverheadmotors.com


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  • Great service ,friendly staff , nice showroom

    Very friendly and courteous , the salesman who sold us our truck 8 months ago came over and asked how we liked the truck and how we were doing , h...

    Dealer Response

    Tara, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied wit...


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    Very friendly and courteous , the salesman who sold us our truck 8 months ago came over and asked how we liked the truck and how we were doing , have and would recommend a friend and the new showroom looks great

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tara, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Ted Sarnacola, tsarnacola@riverheadmotors.com


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