Heritage Toyota Hours
Heritage Toyota is the Champlain Valley's home to a large selection of new and certified-used Toyota vehicles, as well a
s used vehicles of all makes and models. Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership the best it can possibly be. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
"Come meet the H-Team at Heritage Toyota!"
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We recently purchased a Toyota Corolla from Heritage Toyota and Eleni Floyd and Travis Green made the process simple. I love my new car! Heritage had... many cars in their inventory to chose from - but Eleni knew just what I was looking for... no pressure, just a great experience. Thank you Heritage.
That is wonderful to hear! Thank you for sharing your positive experience working with Eleni and Travis. Your business is much appreciated! #elenifloy...d Nora Krom Customer Relations Specialist Heritage Automotive Group
I brought my vehicle in for an inspection and found that my registration renewal was overdue. Brandy helped me get that squared away right from my phone.... Thanks.
Thank you for posting! It's fantastic that Brandy was so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Autom...otive Group
My daughter lives in Burlington Vt. I live in Minnesota. `She needed a car for new job, which is in another town. She had never bought a car before. She... was intimated by the process. She had some anxiety about buying a car on her own. We looked for a car for her on Cars.com. We came across a car at Heritage Toyota. I called Mr. Mark Holiday and explained the situation. We worked out the deal over the phone. Of course the one we talked about the daughter didn’t like after seeing it in person. Mark was very patient and helped her find another car for the same deal. This was not a new car. It was not a big sale. Mark could have just blown her off at that point but he didn’t. Mark was kind, patient and professional. Mark Holiday thank you for you Help!
We went on a Tuesday night, feeling nervous and not quite knowing what to expect. Dana took away all our worries and made the visit super fast and easy.... Everyone was so friendly and the coffee bar and quiet space were very comfortable. Could not thank them enough!
We appreciate you taking the time to share your thoughts! It's wonderful to learn that you enjoyed working with Dana, as well as enjoyed our coffee an...d quiet waiting area. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group
We had some major car issues and need to get two cars for our family to keep us moving along. So we went to see Chuckie at Heritage , we have always owned... Toyotas . Chuckie listened to our needs, we discussed what cars would suit us, he found the cars, dealt with our issues with the old cars, figured out a fair deal for both of us and got us the cars in the color we wanted with the options we needed. We were back on the road again in a short period of time and we really felt well taken care of and we believe we had fostered a relationship with Chuckie that will continue for many years to come. It's great to buy a car and feel like you want to buy the salesman a beer after you ski or ride with him up on the mountain! Pray for snow!
What a nice review! Thank you for sharing your experience working with Chuck. Enjoy your new vehicles! #chuckyfromstowe Nora Krom Customer Relations... Specialist Heritage Automotive Group
i was greeted by alisha when i walked into showroom to do some 'car shopping', due to the unexpected loss of my rav 4 - alisha welcomed me and listened... to my present needs, likes and dislikes - she patiently and honesty shared with me her knowledge and ideas about available inventory, etc - about a week later, with her dedication and attention, she located a rav 4 that met my needs - yes! - good job alisha! - thank you!
Thank you for posting! It's wonderful that Alisha provided such an excellent purchasing experience. We appreciate you posting! Nora Krom Customer Rel...ations Specialist Heritage Automotive Group
I went to Heritage Toyota because I was looking for a used Toyota Tacoma. Casey Morrow did an amazing job finding me the right vehicle for my needs. He... was extremely helpful and patient through the entire process. He took the time to walk me though how to use the truck and even set up my cell phone contact info and preset my favorite radio stations. I've always dreaded as a female walking into a sales dealership, Casey never pressured or bullied me into a purchase, he even let me walk away and look at other vehicles before returning because I felt confident that I was going to get the best vehicle and service from Heritage Toyota! I am very happy with my purchase, many thanks to Casey for answering all of my questions and making me feel comfortable with my purchase!
Thank you for your kind words about Casey! We appreciate you sharing your experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist... Heritage Automotive Group
I am from New York and I decided to make the trip to Heritage Toyota in Vermont to look at the Rav4 Adventures they had. I wasn't originally planning on... buying a car at first as I was just looking at the car and prices and what they had to offer. While I was there, I was quickly met with helpful staff members who pointed my in the right direction to contact the internet salesman I was talking too. He came out and introduced me to the salesman Chuck. From there, Chuck brought me and my father to his desk and we discussed what I was looking for. He showed me all the inventory for the Rav4 Adventures and I decided to look at the Black one. He then brought the car around and took me on a test drive. As I drove around the area, Chuck pointed out all the safety features and unique features the Rav4 had. Once I brought the car back to the dealership, they looked over my car and gave me a trade in value. This value surprised me as it was more than I was thinking. From there, Chuck ran a whole series of numbers and discounts to see how I could afford the Rav4. After many attempts, he thought of a lease and we found our magic number. Chuck was very very helpful and informative throughout the whole process. He didn't turn me away when we found I wasn't going to afford buying the Rav4 outright. Instead he took the time to fit me into a great lease deal. After I committed to the lease, I asked two questions to Chuck; 1. How soon I could get the car (since I am from NY)? 2. I asked since I put new tires that I paid great money for and researched, I asked if they could put those onto the new car for me. Chuck quickly looked into the tire change and came back with the answer YES! He also stated the car would be ready by the time I was finished with all the paperwork. I then met the Finance Director Jim who finished off the rest of the great buying experience with Heritage. He informed me on some packages to add onto my lease and thoroughly went through the contract with me. Both Chuck and Jim assured me that if I had any questions I could call them whenever I had an issue or question. Jim also told me if I had any issues with the NYS DMV to call him immediately. To add onto this great buying experience, I informed Chuck, Jim and the sales manager that I was moving to Colorado that coming Saturday. Since I am buying a car in VT and from NY I needed proper paperwork bring to the DMV to register and inspect my car. Since I bought the car and did all the process late Wednesday night the paperwork wasnt ready for DMV. They all agreed on overnighting the proper paperwork I needed in order to do all those things ontime before I left. Lucklily, I had a family member in VT the next day and I saved them from overnighting the paperwork to having it ready by 3pm Thursday. I was then able to register and inspect my new lease in NY that Friday before I left. All in all, Jim, Chuck and all the helpful staff at Heritage Toyota made my buying experience exceptional and impressed my Father where he will go there to buy his next vehicle. I will definetly buy/lease another car from them. They went above and beyond and helped me with all my questions and more importantly my needs. Thank you Chuck, Jim and everyone at Heritage Toyota! I love my new Rav4 Adventure
Thank you for your detailed review! It's wonderful that Chuck, Ed, Jim and the rest of the team were so helpful. Good luck in Colorado! #chuckyfromsto...we Nora Krom Customer Relations Specialist Heritage Automotive Group
Internet Sales Representative
I told them the payments I wanted and they made it happen. We did have to wait a little while because it was a Saturday. Josh kept checking on us. I just... can't say enough about Josh he goes the extra mile.
Thank you for posting! It's very nice to learn that Josh provided such a positive purchasing experience. We appreciate your business. #cantlosewithcou...s #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group
Rob Ploof was amazing to work with and was honest. I would use him again. Also Travis told me about something called Gap Insurance that I thought was... very helpful Thanks guys!
It's wonderful that you had a positive experience working with Rob and Travis! Thank you for posting. We appreciate your business! #robploof Nora Kro...m Customer Relations Specialist Heritage Automotive Group