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Reviews

Average Ratings

4.9
1231 lifetime reviews. Includes reviews of Heritage Toyota from DealerRater.com
  • Our experience @ Heritage Toyota with Dan Pasco

    We were given Dan Pasco's name by a family member who recently leased a vehicle from him @ Heritage. We were given a big thumbs up about Dan, we ...

    Dealer Response

    RES/CPM, Thank you for this lovely, detailed review! We certainly appreciate you taking the time. It's wonderful that Dan and the rest of the team...


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    We were given Dan Pasco's name by a family member who recently leased a vehicle from him @ Heritage. We were given a big thumbs up about Dan, we called, spoke with him and set up an appointment. We usually always arrive early and did and just told the people we were there when Dan was ready. Dan was right on time, met us with a warm greeting and took us to his area which was out of the way slightly so we could talk freely without letting the world know what our business was. Being a private person about finances I was very pleased. about that. Dan had sent us information on some Carolla's (that I had asked for) to look over but when I got there I found out that the Carolla was not a good fit for he immediately had a back and showed us a Rav4. We loved it, had some choices to pick from and he then showed us all about it. Took us for a test drive, went over the financial, took our application for the loan and made it very easy for us. Dan was easy to talk with, up front, did not make us feel like he was doing us a favor. He was very professional and very personable. In the time we were there he never made us feel pushed. He was great to deal with. So there you have it, he was on time for the appointment, helpful, great sense of humor and made the financial portion of the deal painless. There was no attitude, We left with the vehicle.He has since called to see how we liked the vehicle and if everything was OK. We highly recommend Dan, he's very good at his work. Kudos Dan! Also, a very positive mention to Beth in the final financial and to Nora for passing on a message and Dan shot got back to us with an hour or so. Thank you all for the pleasant buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    RES/CPM, Thank you for this lovely, detailed review! We certainly appreciate you taking the time. It's wonderful that Dan and the rest of the team provided such a top notch experience. Enjoy your Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group


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  • H team works for you
    April 27, 2017

    These guys were a huge help throughout the entire process. They got me the most money for my trade in and really worked hard to make the numbers w...


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    These guys were a huge help throughout the entire process. They got me the most money for my trade in and really worked hard to make the numbers work for me. Marc is awesome. He stayed late and bent over backwards to make sure that I drove away with a huge smile on.

    Does recommend this dealer

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  • Class Act
    April 24, 2017

    We recently leased a new RAV from Heritage and Shawn was the best salesperson we have ever dealt with (and there have been many). The entire proce...

    Heritage Toyota

    Thank you for sharing your excellent experience working with Shawn! It's wonderful that he made sure everything was stellar. Enjoy your new Rav4! ...


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    We recently leased a new RAV from Heritage and Shawn was the best salesperson we have ever dealt with (and there have been many). The entire process was handled with professionalism, curtesy and class. Shawn is very knowledgeable and provided the best in customer service, from start to finish. We would highly recommend contacting Shawn if you are interested in a Toyota.

    Does recommend this dealer
    Heritage Toyota

    Thank you for sharing your excellent experience working with Shawn! It's wonderful that he made sure everything was stellar. Enjoy your new Rav4! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group


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  • Toyota Camry
    April 24, 2017

    Dealt with Marc and was a very pleasent experience. I would highly recommend having him help you in the car buying process. Very pleased with his ...

    Heritage Toyota

    Your kind words about Marc are much appreciated. I'm glad you enjoyed working with him. Thank you for choosing Heritage Toyota! #DocHolidaysellsca...


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    Dealt with Marc and was a very pleasent experience. I would highly recommend having him help you in the car buying process. Very pleased with his customer service.

    Does recommend this dealer
    Heritage Toyota

    Your kind words about Marc are much appreciated. I'm glad you enjoyed working with him. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group


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  • Service Department
    April 21, 2017

    A very fast and courteous visit. My representative began the process to correct a problem not covered by this visit. Jay was attentive and under...

    Heritage Toyota

    Thank you for sharing your experience! It's great to hear that Jay provided you with top notch service. We appreciate your business. Nora Krom Cu...


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    A very fast and courteous visit. My representative began the process to correct a problem not covered by this visit. Jay was attentive and understanding.

    Does recommend this dealer
    Came in for service or repair
    Heritage Toyota

    Thank you for sharing your experience! It's great to hear that Jay provided you with top notch service. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group


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  • Easy car buying experience
    April 19, 2017

    Chuck was great to work with. He listened, wasn't pushy, under promised and over delivered in terms of timing, and followed up quickly and thoroug...

    Heritage Toyota

    Glad to hear that Chuck made your purchasing experience more enjoyable! Thank you for your kind words about both him and Beth. Hope that your new ...


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    Chuck was great to work with. He listened, wasn't pushy, under promised and over delivered in terms of timing, and followed up quickly and thoroughly. I usually cringe at the thought of buying a car, but not with Chuck H. Beth is finance was great too.

    Does recommend this dealer
    Heritage Toyota

    Glad to hear that Chuck made your purchasing experience more enjoyable! Thank you for your kind words about both him and Beth. Hope that your new vehicle is treating you well! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group


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  • Excellent Customer Service from Marc Halliday
    April 19, 2017

    We recently signed on to a new lease for a Toyota Highlander at Heritage in South Burlington, Marc Halliday was our salesman and he was fantastic....

    Heritage Toyota

    Sounds like Marc did a fantastic job helping you find a vehicle that meets your needs and your budget! I'm glad he was so great to work with. We a...


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    We recently signed on to a new lease for a Toyota Highlander at Heritage in South Burlington, Marc Halliday was our salesman and he was fantastic. He of course did his job in wanting to sell a vehicle but he did so with great kindness and understanding. He understood that we had a budget to meet and was willing to work with us to make ends meet. He respected our wishes and was a very kind salesman, We would definitely recommend him to my friends and family and we will definitely be looking forward to working with him in the future! We have had the vehicle for several weeks now and still love it just as much as the day we brought it home, if not more so!

    Does recommend this dealer
    Heritage Toyota

    Sounds like Marc did a fantastic job helping you find a vehicle that meets your needs and your budget! I'm glad he was so great to work with. We appreciate you posting. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group


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  • Don't bother..... Going anywhere else!
    April 19, 2017

    Just purchased a 2017 Toyota 4Runner SR5 Premium. I had purchased my previous vehicle, 2015 Tundra, from Chuck as well. I'm so thankful that the d...

    Heritage Toyota

    Carni, Thank you for this fabulous review! We appreciate your recommendation. It's very nice to hear that you enjoyed working with Chuck and the r...


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    Just purchased a 2017 Toyota 4Runner SR5 Premium. I had purchased my previous vehicle, 2015 Tundra, from Chuck as well. I'm so thankful that the day I rolled into Heritage with my Subaru that I ended meeting Chuck. My first experience with Chuck, as well as the rest of the folks there, was such a positive experience. This second trip there was no different. Listen, if you're shopping for a quality vehicle that is, and has always, been known for long term quality, then you need to at least look at one of the Toyota models. I like the 4Runner. And, if you're going to look at a Toyota, call Chuck and set up and appointment. You will not be disappointed. You may not buy a Toyota, but you WILL have an excellent, no pressure, customer experience. The folks on the Finance Team (Travis and Christine) are also excellent.

    Does recommend this dealer
    Heritage Toyota

    Carni, Thank you for this fabulous review! We appreciate your recommendation. It's very nice to hear that you enjoyed working with Chuck and the rest of the Heritage Toyota sales team. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group


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  • Go see Chuck!
    April 19, 2017

    I went in to see Chuck to say "hi". I left with a new Tacoma. Chuck listened to what I had to say, showed me what I wanted to see, made the whol...

    Heritage Toyota

    Thank you for posting about your experience working with Chuck and the rest of the team. Sounds like they made sure the purchasing process was top...


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    I went in to see Chuck to say "hi". I left with a new Tacoma. Chuck listened to what I had to say, showed me what I wanted to see, made the whole process smooth (which, no matter where you go can be lengthy ). We discussed several finance options and my trade, never felt rushed. Chuck, as in the past, made this an enjoyable process. Thank you so much for a pleasant experience! #chuckyfromstowe

    Does recommend this dealer
    Heritage Toyota

    Thank you for posting about your experience working with Chuck and the rest of the team. Sounds like they made sure the purchasing process was top notch. Enjoy your new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group


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  • Chucky from Stowe
    April 19, 2017

    My experience at Heritage has been nothing less then outstanding!. Chucky made it so easy!! My 2nd Tacoma and I love my Tacoma and I love Chucky f...

    Heritage Toyota

    KJ, What a wonderful review! Thank you for posting. We're glad to hear to that you enjoy working with Chuck and that he goes above and beyond on a...


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    My experience at Heritage has been nothing less then outstanding!. Chucky made it so easy!! My 2nd Tacoma and I love my Tacoma and I love Chucky from Stowe. His service is above and beyond. He comes to our house picks up My Tacoma leaves me his personal car and brings it back to me!!! Priceless!! If you want a great person no presssue 42 years in the business Chucky from Stowe is your guy!! The H Team rocks !! #chuckyfromstowe

    Does recommend this dealer
    Heritage Toyota

    KJ, What a wonderful review! Thank you for posting. We're glad to hear to that you enjoy working with Chuck and that he goes above and beyond on a regular basis. Nora Krom Customer Relations Specialist Heritage Automotive Group


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