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Heritage Toyota

(4,541 reviews)
Visit Heritage Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 22 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (802) 662-1329 (802) 662-1329
Used (802) 662-1402 (802) 662-1402
Service (802) 662-1374 (802) 662-1374

Reviews

(4,541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota from DealerRater.

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Keith took over for another sales person who was on

Keith took over for another sales person who was on vacation and did a wonderful job, made everything fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Derek and I spent about 4 to 4 and half hours together

Derek and I spent about 4 to 4 and half hours together working on a trade/purchase package. For the first time in my life, I actually had fun buying a vehicle. Derek is the real deal, it took me a long time to find one thing he didn't know about the vehicle. Derek helped me solve a big problem at a reasonable price. I look forward to a long business relationship with Derek and recommend you do too. Hats off to his manager Dillon Machavern & JT Treichleras well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek and our staff to shop for your new Toyota, and that they were able to make sure the process was a smooth and enjoyable one for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Jason Dillon really helped me figure out what I wanted

Jason Dillon really helped me figure out what I wanted and got me into the car I wanted even faster! He definitely made me feel at ease throughout the process!! Thanks, Jason!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Haley, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that he was able to help you navigate the available options to find the perfect fit for you and your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

My wife and I just bought our 5th car from Jadon.

My wife and I just bought our 5th car from Jadon. He's terrific to work with. Great communicator and very transparent about buying a car from Toyota. Jason stayed in touch every few weeks for the past 9 months while we waited for our car to arrive. Jason is a very honest and easy to work with. Will definitely be working with him again in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Brian, Thank you for taking the time to share your feedback, and for making Jason and Heritage Toyota your salesman and dealership of choice over the years! We are so glad to hear that you enjoyed working with him once again, and that he was able to make taking home your 5th Toyota a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

I had a great experience buying my first new car from Dan

I had a great experience buying my first new car from Dan at Heritage Toyota. He was helpful, friendly, and knowledgable. Everyone else we interacted with were also pleasant. I highly recommend buying from Heritage and from Dan in particular.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Claire, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Dan and our team to shop for your new Toyota and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Joe was awesome and helped me find the exact vehicle I

Joe was awesome and helped me find the exact vehicle I was looking for. I am really satisfied with my purchase and I feel like Heritage Toyota gives so much support buying and maintaining my car. Thank you Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Anais, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that he was able to help you find the perfect fit for you and your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Loved that the website listed photos and specs of all

Loved that the website listed photos and specs of all cars - not making you call. My salesperson was calm - with a no pressure style - which was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Holly, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed shopping for your new Toyota on our website, and that Steve, Bill, Josh and our staff were able to make your in-person experience a smooth one as well! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Keith at Heritage was wonderful to work with because he

Keith at Heritage was wonderful to work with because he was very knowledgeable, accommodating, and responded timely via phone/email. At the beginning of the leasing process, Keith was honest about the limited options on the lot but quickly got me on the waiting list and assured me he would find the car that met all my needs. Sure enough, I was able to drive the exact car I wanted off the lot just a few months later. During the waiting period, Keith continuously provided updates and was available for any questions. I would highly recommend going to Heritage and working with Keith in order to have a smooth, low stress experience when buying/leasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Emily, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Keith, and that he was able to make your lease transition a smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

They're very accommodating to my specific needs.

They're very accommodating to my specific needs. They work fairly with me in looking for a car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kathie, Thank you for taking the time to share your feedback - We are so glad that to hear that you enjoyed working with Keith and our team to shop for your new Toyota, and that they were able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Dealer response

Kathie, We hear the wait is worth it - Hang in there!

Consumer response

I'm still waiting for the car to come in, but I had a great experience ordering it. Hopefully the end of June.

Derek was a terrific help- very knowledgable and kind,

Derek was a terrific help- very knowledgable and kind, patient with my questions. I highly recommend him and this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Marcia, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Derek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!