Five Star Auto Direct

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Reviews

Average Ratings

4.0
6 lifetime reviews.
  • Happy to have a car again.

    This took longer than we would have expected, but they were able to work with us.


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    This took longer than we would have expected, but they were able to work with us.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • My mustang rocks!

    I bought a 2010 GT ford mustang V8 from them. I had very specific requirements (White interior, hard top, automatic, good sound system etc.) Withi...


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    I bought a 2010 GT ford mustang V8 from them. I had very specific requirements (White interior, hard top, automatic, good sound system etc.) Within a couple days they found my dream car that i've now been driving for 2 years. Really a great customer centric company.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • THE BEST DEALERSHIP IN AMERICA

    There is a reason that Glenn Beck just bought 7 cars from him. I can personally attest to how they do business because I used to work there. So ma...


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    There is a reason that Glenn Beck just bought 7 cars from him. I can personally attest to how they do business because I used to work there. So many times I would hear from my costomers that "this was the best car buying experience I've ever had". They are truely not like any dealership anywhere. NO GAMES, just straight to the point and they will hunt down any vehical you need at the best deal possible. All of this stems from the owner, Roger Comstock. What agreat guy and he will absolutely never lie to you, it would go against his core values. Later when I needed to buy a Lexus I knew that I could completely trust in him to take great care of us and make sure that the vehical was in tip top shap. I have sent many people to them including my brothers and close friends.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • STAY AWAY FROM THEM!!!!

    Stay away from this dealership they are very dishonest!!! Bought a car from them last year it was working fine when we drove it off the lot. Days ...


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    Stay away from this dealership they are very dishonest!!! Bought a car from them last year it was working fine when we drove it off the lot. Days later the check engine light came on. They knew it had a problem with the catalytic converter and some how got the emissions to pass. Have tried to get it to pass this year and have to replace the catalytic converter this year. They sold us a service contact and at the time the salesman was really pushing how the catalytic convert would be covered if you ever had to. Just called the company that the service contract was through to be told it was not.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience!

    Buying a car is exciting but can sometimes involve some concern or stress. There was no concern working with Five Star Auto Direct. They made the ...


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    Buying a car is exciting but can sometimes involve some concern or stress. There was no concern working with Five Star Auto Direct. They made the whole process a seamless and worry free experience. They identified my needs and wants, had the experience and knowledge in finding the best vehicle for me and were totally upfront and honest through the entire process. They were kind, offered very fair and competitive pricing and just made the whole buying process real pleasant. I will definitely be coming back for my next vehicle. Thanks Five Star!!! Mark B.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Unsure of Service

    I only talked to them on the phone. I was disappointed that they did not tell me all that was wrong with the car. I had my brother in law look at ...

    Dealer Response

    Hi Julie: We are glad you took the time to share a review of Five Star Auto Direct. I am sorry you did not feel like you received five star serv...


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    I only talked to them on the phone. I was disappointed that they did not tell me all that was wrong with the car. I had my brother in law look at it for me. I did not purchase it.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Julie: We are glad you took the time to share a review of Five Star Auto Direct. I am sorry you did not feel like you received five star service. We work diligently to exceed our customers expectations. In the future I want to invite you to visit Five Star and meet with me personally so I can talk with you about the great cars we have at Five Star Auto Direct. We do sell used cars, and some of our cars are not always in perfect condition. We have two full-time mechanics that would be happy to meet with you directly to discuss any of the additional repairs we have completed on our used car inventory. We would love to help you or your brother find a car in the future or assist you with any of your repairs. Warm Regards, Tracee Comstock


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