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Toyota of Ridgecrest

(162 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Ridgecrest from DealerRater.

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Worst service from n my life!

Worst service from n my life! Never have a ever seen anything like this xx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dory and Rick are so amazing.

Dory and Rick are so amazing. We just bought a car recently, and they were both knowledgeable and kind. Dory went out of her way to help is prepare for buying a car, and Rick was an excellent sales man. He was helpful and patient to us first time buyers. They make going to the dealership easy. Thank you Dory and Rick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Always great customer service with Bobby & Dory… Car and

Always great customer service with Bobby & Dory… Car and service team is always excellent efficient and quick very courteous. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jesse answered all of our questions, he was very

Jesse answered all of our questions, he was very knowledgeable about the vehicle. He didn’t pressure us he was easygoing, I liked that and he made me feel comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The service department team is terrific!

The service department team is terrific! Ridgecrest is blessed to have such high quality people AND mechanics. (Tony is SUPER OUTSTANDING! He solved a problem NOBODY else in Ridgecrest was skilled enough to do, Toyota front end alignment, etc). (Paul has consistently given advice that has allowed me to get the best performance and reliability possible for my vehicles).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This dealership is always very clean.

This dealership is always very clean. The service employees are always very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Exceeded our expectations!

Exceeded our expectations! Thank you so much for the great service! We are super satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Nice, clean business.

Nice, clean business. Employees were friendly and knowledgeable. Everything was done on time and right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jesus was quick to respond to any communications and was

Jesus was quick to respond to any communications and was very helpful in setting up the multimedia system and making sure we knew about all the functions of the car. Bruce made the paperwork process quick and easy. We appreciate the friendly and efficient staff and would use Toyota of Ridgecrest for our next Toyota purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They always go the extra mile to accommodate their

They always go the extra mile to accommodate their customers. They are friendly and kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.