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Bill Jacobs MINI

(1,210 reviews)
Visit Bill Jacobs MINI
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 970-8063 (888) 970-8063
Used (855) 962-4545 (855) 962-4545
Service (855) 980-7368 (855) 980-7368

Reviews

(1,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs MINI from DealerRater.

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Great experience getting my car serviced.

Great experience getting my car serviced. Steven Erazo helped me along the way and was so nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Dealer response

Hi Don, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Steven Erazo is an amazing service advisor.

Steven Erazo is an amazing service advisor. Bill Jacobs Mini is a great dealership - clean and great staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Phillip, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Dealer response

Hi Phillip, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

I went to get my car serviced at Bill Jacobs Mini and had

I went to get my car serviced at Bill Jacobs Mini and had a great experience. My advisor Steven Erazo did a great job at keeping me informed throughout the whole time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Derek, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Hi Derek, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Bill Jacobs Mini is a great dealership always clean and

Bill Jacobs Mini is a great dealership always clean and great staff. Steven Erazo was so helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Steven Erazo is the best!

Steven Erazo is the best! He made my experience so seamless and I didnt feel pressured to do all services at once.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bruno, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

I definitely recommend Bill Jacobs Mini.

I definitely recommend Bill Jacobs Mini. The advisor Steven Erazo was extremely helpful ! So clean and amazing staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Haley, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Dealer response

Hello Haley, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

Steven Erazo is such a great advisor.

Steven Erazo is such a great advisor. He is so polite and helpful. I recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Bill Jacobs Mini is a nice professional place!

Bill Jacobs Mini is a nice professional place! Steven Erazo was extremely helpful. Amazing staff and dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Steven Erazo and the service team were great!

Steven Erazo and the service team were great! Steven was able to answer all my questions and was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Angela, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

It's always a great experience bringing in my Mini to get

It's always a great experience bringing in my Mini to get serviced. Steven Erazo is so great and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Carson, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.