Terrible company to deal with. Promise you one thing and they do just the opposite. I called at least 20 times and they would not answer my call. When... I finally spoke to the business manager she told me they will do nothing and then hung up on me. Worst place ever...!!!
i bought a used 2003 dodge ram 2500 from mcpeeks thinking it would be thoroughly inspected and in good working condition. lol the batteries were dead the... next morning after i bought the truck and had to have them replaced. also discovered the horn did not work all the time, a/c would stay working even when it was off, the vents for heat / a/c were stuck on dash vents and would not change. i called dodge about the issues they said bring it into service to be fixed. i dropped the vehicle off on wednesday morning i waited a week for it to be fixed a called a week later, it was still not ready. i drove down the next day to see what's going on with the truck it was just sitting there nothing had been done to it. i demanded a loaner car which they said was unavailable. they gave me my truck back so i could have something to drive while they were waiting for the parts to fix it. told me to bring truck back monday morning they would have the parts for it and a loaner car for me. dropped truck off monday picked up the loaner car called thursday to check status of the truck still not ready. used car manager told me it would be ready tuesday or wednesday.. i told them i need my truck back by friday, they called friday said it was ready. but did not fix the problem with a/c / heater not switching vents said it was not covered by used car warranty, but they fixed the other issue with the a/c not turning off. now used car manager wont return phone calls or texts! BEAWARE OF THIS DEALER!
I will not hesitate to come back and get another car from this dealership. There awesome, friendly and they make u feel confident through the whole process.... Jaime sales agent so humble and accommodating. Alan financial director so smart and funny. Highly recommended! Purchased chrysler 300s and it is awesome... 3 year warranty for oil change, car wash and tire repair for free... Not bad, not bad at all!
I had a great experience today. Everyone was very helpful and made the car buying experience great. Thank you very much.
Barbara thank you for coming by to purchase a car but if you had a great experience, why is this a 1 star review?
Marcus, Ronnie, and Antuan couldn't have made this experience any smoother. As a new car buyer I was taken advantage of and sold a bad car. These three... employees made trading it in for a brand new car that worked with my budget a breeze. I left the dealership happy and would recommend it to anyone looking to buy a car! Especially if you are new like me.
the initial helper was very easy going and a pleasure to deal with
I was working with Doug Hansen he was very help full and honest I really liked his patience we changed phone numbers he called me to tell me the price... went down on the truck so I came back and bought the truck then Ronnie helped us close the deal great service from both I tell all thanks Jose salcedo
Came in just wanting to look and not commit but Jesse and Ron sold me on a sedan. I absolutely did not want a sedan but after learning more about the Toyota... Camry and test diving It, I knew I was wrong entirely about sedans. They also tried and succeeded in reaching my budget. Overall great experience
Thank you very much for letting us earn your business here at McPeek Dodge of Orange County!
Both Marcus and Marin were extremely patient and accommodating. Each rep did whatever they could to meet at a fair payment and ensure fantastic customer... service. I'd recommend this dealer to any family member or friend!
Good experience with Marcus and Ronnie helping me find the right vehicle