If you enjoy lies, incompetence and bait and switch tactics, this is the dealership for you. Salesperson Richard Sakamoto agreed to sell me a 2019 Dodge... Charger, sent me a contract, and upon contacting him the following day, he said that the vehicle was "sold by accident over the weekend" even after he put a sold sticker on it. He offered to make up for it and sent me a contract for the same vehicle in different color. I received contract, took out loan, and then Richard informed me that he had more bad news, that this vehicle had 724 miles on it. He offered to take $500 off, but I declined. How can you send out a contract with that much of a mileage discrepancy? Took WEEKS to get my check returned from them. Managers Ronnie Bostek and Kyle Gibson were also useless. Both offered to look into things and never replied. This dealership should be looked into by the state of California as there is a definite pattern here.. .
BEWARE, DONT BUY FROM THIS DEALER! Unethical sales practices. They give poor advice and prey upon the desperate. They advised my girlfriend to voluntarily... surrender her existing vehicle, granted she is approximately 10k in the red. The new car will save her about 100 per month, but she will be responsible for the negative equity in her old vehicle, which the dealership neglected to tell her. So even with the 100 dollar savings per month over a 72 month loan she is still a minimum of 3000 in the hole. They should not be giving out this type of financial advice. They use high pressure sales tactics. stay away at all costs.
I will not hesitate to come back and get another car from this dealership. There awesome, friendly and they make u feel confident through the whole process.... Jaime sales agent so humble and accommodating. Alan financial director so smart and funny. Highly recommended! Purchased chrysler 300s and it is awesome... 3 year warranty for oil change, car wash and tire repair for free... Not bad, not bad at all!
Ask multiple times for a price of car, was texted back many times they would send it but never did, bought car at another dealer
Terrible company to deal with. Promise you one thing and they do just the opposite. I called at least 20 times and they would not answer my call. When... I finally spoke to the business manager she told me they will do nothing and then hung up on me. Worst place ever...!!!
i bought a used 2003 dodge ram 2500 from mcpeeks thinking it would be thoroughly inspected and in good working condition. lol the batteries were dead the... next morning after i bought the truck and had to have them replaced. also discovered the horn did not work all the time, a/c would stay working even when it was off, the vents for heat / a/c were stuck on dash vents and would not change. i called dodge about the issues they said bring it into service to be fixed. i dropped the vehicle off on wednesday morning i waited a week for it to be fixed a called a week later, it was still not ready. i drove down the next day to see what's going on with the truck it was just sitting there nothing had been done to it. i demanded a loaner car which they said was unavailable. they gave me my truck back so i could have something to drive while they were waiting for the parts to fix it. told me to bring truck back monday morning they would have the parts for it and a loaner car for me. dropped truck off monday picked up the loaner car called thursday to check status of the truck still not ready. used car manager told me it would be ready tuesday or wednesday.. i told them i need my truck back by friday, they called friday said it was ready. but did not fix the problem with a/c / heater not switching vents said it was not covered by used car warranty, but they fixed the other issue with the a/c not turning off. now used car manager wont return phone calls or texts! BEAWARE OF THIS DEALER!
I had a great experience today. Everyone was very helpful and made the car buying experience great. Thank you very much.
Barbara thank you for coming by to purchase a car but if you had a great experience, why is this a 1 star review?
Marcus, Ronnie, and Antuan couldn't have made this experience any smoother. As a new car buyer I was taken advantage of and sold a bad car. These three... employees made trading it in for a brand new car that worked with my budget a breeze. I left the dealership happy and would recommend it to anyone looking to buy a car! Especially if you are new like me.
the initial helper was very easy going and a pleasure to deal with
I was working with Doug Hansen he was very help full and honest I really liked his patience we changed phone numbers he called me to tell me the price... went down on the truck so I came back and bought the truck then Ronnie helped us close the deal great service from both I tell all thanks Jose salcedo