Ourisman Chevrolet of Rockville

3.7 out of 5 3.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:00 AM - 7:00 PM

Ourisman Chevrolet of Rockville Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

6:00 AM - 7:00 PM

Tuesday

6:00 AM - 7:00 PM

Wednesday

6:00 AM - 7:00 PM

Thursday

6:00 AM - 7:00 PM

Friday

6:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2019

At Ourisman Chevrolet of Rockville, customer's satisfaction is our number one concern. Ourisman Chevrolet of Rockville i

...

s an award winning auto dealer bringing expert automotive experience to customers throughout Maryland, including Washington DC, Gaithersburg and Bethesda. For over 90 years, thousands of customers have come to Ourisman Chevrolet of Rockville to shop New Chevy vehicles, Pre-owned and Certified Pre-owned vehicles.

"You Always Get Your Way at Ourisman Chevrolet!"

Service

Tire Rotation

$24.95 and up*

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

Battery Service

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
63 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 11, 2019

    Always receive excellent customer service and follow up from Nick over the past 4 years or more. Appreciate rental car options. Thank you great staff

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2019

    Everything was excellent, we got a great service and we a are happy with our purchase. We would recommend this dealership to family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 15, 2019

    Especial thanx to Javier an María Teresa Guzmán. Great and quality service. Glad to get my purchase with you all. I will see you all soon on my the first... service of my vehicle.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    October 9, 2019

    I brought my Volt in for a recall and a faulty drive mode switch. Was told I needed a part for $680, but that they could not say when it was in because... of the strike. I said that they could order it and tell me when it arrived, and they charged me for the full price of the part. The recall work (faulty software) fixed the drive mode switch problem, so I called them the same day to cancel the part. I was told that it had been ordered and I had to pay a restocking fee, but no one could tell me how much that would be. The next day I'm told the part was actually there and the restocking fee was $231!!! The initial diagnosis was wrong. I didn't need the part, and when I cancelled a part that wasn't expected to show up any time soon, which miraculously appeared in time for an outrageously high "restocking fee." (If it was there all the time, how hard was it to put the part back on the shelf?). I do not trust this service dept.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 16, 2019

    Just outstanding and reasonably priced. Work was done quickly and efficiently. Got back car quickly and, after the harrowing towing experience (not dealer)... it was really appreciated.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 16, 2019

    Refused to honor cars.com price. Hopefully someone from cars.com speaks to them. Typical dealer bait and switch. Total game player. Go elsewhere unless... you want to be treated like this.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    What's your name Sir and who attended you here at the Chevy Dealer of Rockville? So I can address the issue. Please feel free to call me, I am Stephan...ie, phone: 301-424-5900 because this is not how we work so I want to know the whole story. Thank you.

  • 1.0 out of 5
    July 13, 2019

    I tried to buy a truck from this dealer and they did call me twice once from a salesman and the other from the manager and neither one of them fallowed... through with calling me back and I was willing to travel 3 and a half hours to get it so no I would not recommend this dealer ship.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 13, 2019

    Very pleased with the service. My car was given a thorough checkup. Recommendations were made. Friendly customer service. Wait time was not long. Facilities... were nice.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 3, 2019

    Bought my cars from them and do all my service there. My life is so much simpler and easy with their service and all problems are quickly and professionally... resolved.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 6, 2019

    The worst car buying experience I ever had. They lied about everything through the entire process. I would not recommend anyone spending their money at... this dealership they are the true definition of having zero integrity.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (301) 637-6496 to discuss your concerns, as your satisfaction is of utmost importance to us.

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