I?m always able to get appointments and from the phone service to the face to face interactions has always been great and excellent.
We're pleased to hear that you always receive excellent customer service from our team! At Ourisman Ford & Lincoln, we value our customers and we look... forward to seeing you on your next visit. Take care!
Great experience. Quick and convienent service. Thank you.
All the staff and mechanics were very nice and I feel I had a very thorough check up on the car.
I would like to thank Don once again for your superb service and generosity in making sure that my wants and needs were met. We are so glad he jumped ...out there and was so eager to help us when we walked into the dealership. He made the car buying experience very smooth, outrageously funny and easy going. Thanks again for your ensuring us that you had my best interest at heart. With much appreciation. Linda &Ronnie
Linda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questi...ons, we will be more than happy to assist you! Safe travels!
Michael is a great service rep. He always goes the extra mile. I asked him for a picture of the throttle intake so I could learn about the recommenda...tion for cleaning it. He gave me great advice and also provided me a picture when I picked up the car. I really like the email with the invoice for the work that was done. It gave me the opportunity to review the invoice on my computer screen before I left my office to pick the car up. That was so much better than trying to review it in the office where I pay for the work. Great job.
Gary, our Staff works hard to go the extra-mile for our valued guests! It is great to hear that Michael was able to go above and beyond your expectati...ons and really help you out! We look forward to seeing you again! Take care!
Great service great pricing I do not have to look for coupons before I come in you guys automatically find what ever coupon or deal that would help me... thank you !
Good service. Long wait like at any dealer but definitely worth it
Sara, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Anthony Romano is the best he always goes above and beyond to assist us when we bring our cars in for service, he is the reason we keep coming back!
It is great to hear that we were able to go above and beyond your expectations and really help you out! Please let us know if there is ever anything e...lse we can do for you! Safe travels!
I only needed to get a re-inspection for safety. I was in and out within one hour of my scheduled appointment so I was pleased.
Very professional and honest service. I’ve been a loyal customer since 2007, when I purchased my Navigator. Shout out to Joon and Janet!!
Thank you, it is great to read such wonderful comments about your recent experience with us! If you have any additional needs or questions, we will be... more than happy to assist you! Safe travels!