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Reviews

Average Ratings

4.7
163 lifetime reviews. Includes reviews of Gill Auto Group Madera from DealerRater.com
  • Guaranteed satisfaction :-)

    My husband and I had experienced a loss of income. We were in need of replacing a vehicle and had already prepared ourselves for the worst. A few ...

    Dealer Response

    Thank you for your kind words!


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    My husband and I had experienced a loss of income. We were in need of replacing a vehicle and had already prepared ourselves for the worst. A few hours later we left with the van that I had fallen in love with. With our situation Jim obviously had to work to get us what we wanted but he made sure we left happy. Jim was so helpful from start to finish and continues to help us. I will absolutely go to Madera Chrysler Jeep Dodge Ram for my next vehicle. Jim was AMAZING and the entire staff was friendly. Unlike other dealerships where you feel like the minute you pull into the lot you are going to be swarmed by sales reps, Madera CJDR is the opposite. It was a no pressure purchase and I couldn't be happier. I would recommend Jim and Madera CJDR to anyone looking to buy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words!


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  • Painless
    December 24, 2016

    Relative to the car buying experience, it was fairly painless. Everyone was very friendly. A more extensive customer lounge would be helpful. Th...


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    Relative to the car buying experience, it was fairly painless. Everyone was very friendly. A more extensive customer lounge would be helpful. The Costco connection helped.

    Does recommend this dealer

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  • New Jeep Purchase
    December 13, 2016

    The staff was friendly and easy to work with and very available anytime I called or emailed. Lots of vehicles to choose from. We worked out a de...


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    The staff was friendly and easy to work with and very available anytime I called or emailed. Lots of vehicles to choose from. We worked out a deal and signed the papers without any delays late in the day. I came back the next day for a full car wash and detail. Went well and feel if there are any concerns I can stop in or call anytime. Love the piece of mind. thank you

    Does recommend this dealer

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  • Excellent customer service.
    December 3, 2016

    Gill CDJM was quite good to me. I ordered a Challenger Hellcat. I was nervous about the process, and how things would go once the car was on the l...


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    Gill CDJM was quite good to me. I ordered a Challenger Hellcat. I was nervous about the process, and how things would go once the car was on the lot and we sat down to do the final deal, and other small things. When it came time to do the deal, they treated me right, and were true to their word on everything we discussed at the time I made the order, about months before. During the waiting period for the car to be built and shipped, they gave me regular updates and were always available if I needed to speak with them. I could not be happier right now.

    Does recommend this dealer

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  • Another Great Experience!
    December 1, 2016

    Once again, working with Jim was great! He kept us informed all along about the status of our car! He is funny, too! Good experience!


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    Once again, working with Jim was great! He kept us informed all along about the status of our car! He is funny, too! Good experience!

    Does recommend this dealer

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  • Our purchase experiance
    November 27, 2016

    Only bad thing is the drive to Madera. Otherwise we were treated with respect and well informed answers by Erik and Jim. I would certainly recomme...


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    Only bad thing is the drive to Madera. Otherwise we were treated with respect and well informed answers by Erik and Jim. I would certainly recommend the dealership to anyone I talk to.

    Does recommend this dealer

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  • Stop to shop.
    October 10, 2016

    The Gill sales experience was fun to try to make a better deal. Joe and Jim was very helpful. When we arrived at the Gill car/truck dealership we...


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    The Gill sales experience was fun to try to make a better deal. Joe and Jim was very helpful. When we arrived at the Gill car/truck dealership we was greeted at the street curb by a nice lady that was very helpful finding our sale people. I thought we would be buying at another GMC dealership when we arrived, not so as it turned out. . P.S., I never give all 5 stars, if I did then there wouldn't be room for improvement. We all can improve. Thank you.

    Does recommend this dealer

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  • Excellent Customer Service and Professionalism
    October 3, 2016

    Over the years I'm sure I have at least 25 or more vehicles of every type and price range. Although, in the past I had some great experiences none...


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    Over the years I'm sure I have at least 25 or more vehicles of every type and price range. Although, in the past I had some great experiences none exceeded Gill Auto Group of Madera. I happened to find a car I was interested in, on line, and contacted Gill Auto by email. I received a response to my inquiry within a few minutes. I was asked via email some questions, which I provided and was then put in contact with Jim Hamby who answered all of my questions and at no time exerted any pressure of any type. We made an appointment for the following afternoon but I became available the following morning and showed up at the dealership unannounced. I was greeted in the lot and taken inside the showroom and introduced to Jim. We looked at the car I had contacted them about and asked what else they might have in comparison. Jim showed my some similar cars of the same make and it helped me confirm the car I made the inquiry on was the car I wanted. I could go on but in a matter of minutes we had agreed on a price and during that time Jim had my trade in appraised. Their finance department got me approved for a loan and then I had to pleasure of meeting with Rick Gonzales one of their F & I professionals. Rick went over all of paperwork in terms that were understandable and within minutes not an hour or hours everything was completed and my car was waiting for me in the front of the dealership after being detailed. Everyone I came in contact with through emails, phone and in person could not do enough to make this the best experience I have had purchasing an auto. I will go back to Gill Auto Group when the time comes to make another purchase and without reservation I will highly recommend Gill Auto Group to my family, friends and associates and specifically have them ask for Jim Hamby, who's the best salesperson and gentleman I have met.

    Does recommend this dealer

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  • Best dealership
    September 23, 2016

    I love this dealership. Its my third car through them. They work above and beyond. Vanessa is a great sales person. I felt she really understood w...


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    I love this dealership. Its my third car through them. They work above and beyond. Vanessa is a great sales person. I felt she really understood what i needed and she did everything in her power to make it happen. It was my 2nd time workingwith her and it was a smooth and fun transition. Jim did everything to find the car that will fit my family of 6. I been to different dealerships and i never got the customer service that I've had gotten at Gills Auto Group. They are here for the people. Thanks once again!

    Does recommend this dealer

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  • Very pleased with purchase
    September 23, 2016

    Very friendly, outgoing dealership and internet sales man. They look out for what you deserve best, from start to finish. Never pushy, very inform...


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    Very friendly, outgoing dealership and internet sales man. They look out for what you deserve best, from start to finish. Never pushy, very informative, and patient with clients. They keep you happy till your driving off in your new vehicle with a smile!

    Does recommend this dealer

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