Reviews

Average Ratings

3.8
168 lifetime reviews.
  • Great Service by Clawson

    It was nice to get my car worked on early and have Arthur let me know when car was done. Getting in and out fast was great so that I could get my ...


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    It was nice to get my car worked on early and have Arthur let me know when car was done. Getting in and out fast was great so that I could get my other errands done.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Looking for something affordable

    We were looking for an affordable used car and walked out with a brand new 2017 honda civic


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    We were looking for an affordable used car and walked out with a brand new 2017 honda civic

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • UNPLANNED PURCHASE

    My brother and I went in last Thursday, May 18 at around 6:30pm for him to test drive a Honda Civic Hatchback Sport and apply for a pre-approval s...


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    My brother and I went in last Thursday, May 18 at around 6:30pm for him to test drive a Honda Civic Hatchback Sport and apply for a pre-approval since he is a first-time car-buyer with credit for less than a year. We wanted to know whether he needed a co-signer and wanted to know what to look at regarding his monthly payments and downpayment. Cynthia, the sales rep. who accommodated us, was very helpful and was very knowledgable of her products, she made us feel very comfortable throughout the test drive and the process of getting pre-approved. My brother's application went through and was told his monthly payment of the car would be around $540 under a 10.9% APR. We said okay, we'll just come back in a few months so my brother could get chance and improve his credit, and to get a lower APR. Cynthia insisted, she asked what my brother's desired payment was and how much he could put in at that very moment. He said he wanted a payment of less than $450 and could only put down $1500. Cynthia left for a moment and came back with their manager, Ryan Day. Ryan offered us the car my brother test drove, but my brother was willing to wait later for a White Hatchback Sport 6-speed (we test drove a Red Hatchback Sport CVT) with the same monthly payments under 10.9%. We said we'll just come back whenever the white one comes in. Ryan insisted and left for a few minutes, and comes back with a very very good deal. The Red Hatchback Sport that we test drove for less than $450 a month and way less than 10.9% APR. We almost said yes, but my brother didn't want to spend all the money that he has at that moment for the downpayment. Ryan told us that we could take the car home tonight and pay the downpayment 2 weeks after. We were getting too excited for this until my brother realized he still had to buy insurance since it's his first car, then we told Ryan. Ryan offered us a FREE WHOLE MONTH of FULL COVERAGE car insurance. How can you even resist this deal? My brother ended up signing paperworks of purchase of the car until we finished business at almost 11:30pm. We thank Clawson Honda of Fresno for such a spectacular costumer service, and staying up way later than your closing time (8:00pm). I admire your employees' work ethic and hospitality. To Cynthia Guerrero, Ryan Day, Antonio, and Mitchel, you guys are awesome! (I recommend you guys buying a car at Clawson to ask/look for them)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • UNPLANNED CAR PURCHASE

    My brother and I went in last Thursday, May 18 at around 6:30pm for him to test drive a Honda Civic Hatchback Sport and apply for a pre-approval s...


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    My brother and I went in last Thursday, May 18 at around 6:30pm for him to test drive a Honda Civic Hatchback Sport and apply for a pre-approval since he is a first-time car-buyer with credit for less than a year. We wanted to know whether he needed a co-signer and wanted to know what to look at regarding his monthly payments and downpayment. Cynthia, the sales rep. who accommodated us, was very helpful and was very knowledgable of her products, she made us feel very comfortable throughout the test drive and the process of getting pre-approved. My brother's application went through and was told his monthly payment of the car would be around $540 under a 10.9% APR. We said okay, we'll just come back in a few months so my brother could get chance and improve his credit, and to get a lower APR. Cynthia insisted, she asked what my brother's desired payment was and how much he could put in at that very moment. He said he wanted a payment of less than $450 and could only put down $1500. Cynthia left for a moment and came back with their manager, Ryan Day. Ryan offered us the car my brother test drove, but my brother was willing to wait later for a White Hatchback Sport 6-speed (we test drove a Red Hatchback Sport CVT) with the same monthly payments under 10.9%. We said we'll just come back whenever the white one comes in. Ryan insisted and left for a few minutes, and comes back with a very very good deal. The Red Hatchback Sport that we test drove for less than $450 a month and way less than 10.9% APR. We almost said yes, but my brother didn't want to spend all the money that he has at that moment for the downpayment. Ryan told us that we could take the car home tonight and pay the downpayment 2 weeks after. We were getting too excited for this until my brother realized he still had to buy insurance since it's his first car, then we told Ryan. Ryan offered us a FREE WHOLE MONTH of FULL COVERAGE car insurance. How can you even resist this deal? My brother ended up signing paperworks of purchase of the car until we finished business at almost 11:30pm. We thank Clawson Honda of Fresno for such a spectacular costumer service, and staying up way later than your closing time (8:00pm). I admire your employees' work ethic and hospitality. To Cynthia Guerrero, Ryan Day, Antonio, and Mitchel, you guys are awesome! (I recommend you guys buying a car at Clawson to ask/look for them)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not impressed

    I was not impressed with the lack of organization. More than a 3 hour wait for a scheduled oil change. Was a "too bad" attitude by staff. Poor cus...


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    I was not impressed with the lack of organization. More than a 3 hour wait for a scheduled oil change. Was a "too bad" attitude by staff. Poor customer service.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil change

    This is the worst customer service I have ever experienced. I call to get an appointment and Saturdays are full for appointments (I work so it's h...


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    This is the worst customer service I have ever experienced. I call to get an appointment and Saturdays are full for appointments (I work so it's hard to make a week day appointment). However, the woman in the service department told me that I can come in at 4 as a walkin and my car will be done by end of day which is 5:30. So I get off early from work on a Tuesday, drive an hour to Clawson for them to tell me that the woman gave me the wrong information and they stopped taking walkins at 10am that morning. To make it right Sam said he would get me in for an appointment and they would wash my car inside and out for free. So he got me a 4:30 apt for a Friday. I bring it in and they tell me my apt was made too late for th car wash. So, the extra perk they gave me to come back they messed up again. There customer service is horrible. They all seem to have misinformation. Worst place to come for an oil change. Never coming back here again.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Long wait

    Friendly people but my appointment was for 9:30 and waited behind at least 11 cars to even check in. Be careful time-wise when booking a morning a...

    Dealer Response

    Diane, we thank you for your business and hope we have the opportunity to earn your business in the future.


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    Friendly people but my appointment was for 9:30 and waited behind at least 11 cars to even check in. Be careful time-wise when booking a morning appointment. I waited over 30 minutes n in my car to even check in.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Diane, we thank you for your business and hope we have the opportunity to earn your business in the future.


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  • New Car

    Working with Daniel was great. He was informative, detailed and personable. He really understood what I was looking for into purchasing a car. I g...

    Dealer Response

    Thank you for the 5 star review.


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    Working with Daniel was great. He was informative, detailed and personable. He really understood what I was looking for into purchasing a car. I got great deal on my car! I would totally recommend anyone to work with him!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star review.


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  • Friendly atmosphere

    Nice clean facility with friendly employees willing to take the time with you. Add to that the fact that they offer lifetime warranties on the eng...

    Dealer Response

    Thank you for your positive review, and call out about our Engine For Life Warranty. We are happy your recognize the value of our warranty, and ...


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    Nice clean facility with friendly employees willing to take the time with you. Add to that the fact that they offer lifetime warranties on the engines and it's a killer combo. Honda vehicles rarely have engine problems but still good to know for peace of mind. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for your positive review, and call out about our Engine For Life Warranty. We are happy your recognize the value of our warranty, and that you will visit us again before you make your vehicle purchase.


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  • Clason Honda Review

    Our experience with all of the Clawson Honda employees was very pleasant! It made our time driving the different CRVs a very difficult selection ...

    Dealer Response

    James & Sally, we are so happy that you experienced the high standards of customer service that all of our Clawson Honda employees strive to provi...


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    Our experience with all of the Clawson Honda employees was very pleasant! It made our time driving the different CRVs a very difficult selection but in the long run Daniel Juarez showed us the perfect car that met our driving lifestyle. Antonio Juarez was also very helpful in setting up our deal and giving us a 0.09% Interest loan that was better than I expected. It saved me time in calling around to my credit union or insurance co, or bank. the loan process was very easy not a problem with credit or the money down. also Ciera Gall showed us how everything worked on our CRV . my wife is so happy with her new car. Happy wife happy life. Thanks Clawson Honda for making our buying experience a pleasant one. James & Sally Cox.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James & Sally, we are so happy that you experienced the high standards of customer service that all of our Clawson Honda employees strive to provide each of our valued customers. Thank you for being a part of the Clawson family.


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