Reviews

Average Ratings

4.9
569 lifetime reviews. Includes reviews of Lithia Subaru of Fresno from DealerRater.com
  • My New 2016 Impreza

    It took me several trips to decide the perfect car for myself. All of the Lithia Subaru staff members were helpful and patient while I decided the...

    Dealer Response

    We are so pleased that you are happy with your decision. I am please to here that our staff took care of you. We are glad to welcome you to the ...


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    It took me several trips to decide the perfect car for myself. All of the Lithia Subaru staff members were helpful and patient while I decided the car that would fit me best. Everyone I encountered was friendly, and polite. Ultimately they helped me find the perfect "first Subaru" that I love driving every day.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so pleased that you are happy with your decision. I am please to here that our staff took care of you. We are glad to welcome you to the Subaru Family. Congratulations on your new car.


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  • Very happy
    September 11, 2017

    My husband and I had the most wonderful experience purchasing our new car with Lithia Subaru Fresno. We were very well taken care of my Henry and ...


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    My husband and I had the most wonderful experience purchasing our new car with Lithia Subaru Fresno. We were very well taken care of my Henry and he was so informative about their vehicles. We are pleased and very happy with our new vehicle.

    Does recommend this dealer

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  • Outstanding Dealer
    August 26, 2017

    Great job all the way around! Ed Monson, the salesman, was the best. He was over the top on customer service. I'd recommend him to everyone. Best ...

    Lithia Subaru of Fresno

    Thank you for the review. We will be sure to share this with ED. We appreciate your business.


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    Great job all the way around! Ed Monson, the salesman, was the best. He was over the top on customer service. I'd recommend him to everyone. Best dealership purchasing experience I've ever had.

    Does recommend this dealer
    Lithia Subaru of Fresno

    Thank you for the review. We will be sure to share this with ED. We appreciate your business.


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  • Great car leasing experience!
    August 14, 2017

    From the first phone call to Lithuania Subaru to inquire about leasing a Forester, the whole experience was great! My sales guy, Toua was awesome!...

    Lithia Subaru of Fresno

    Thank you for sharing with us. We would like to thank you for allowing us to earn your business. We will be sure to share this with Toua. We lo...


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    From the first phone call to Lithuania Subaru to inquire about leasing a Forester, the whole experience was great! My sales guy, Toua was awesome! No pressuring tactics, just an overall pleasant transaction! I'm a happy customer! Thanks!

    Does recommend this dealer
    Lithia Subaru of Fresno

    Thank you for sharing with us. We would like to thank you for allowing us to earn your business. We will be sure to share this with Toua. We look forward to seeing you in for your service needs.


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  • One of the nicest experiences in buying a car.

    Joel W. they sales man was friendly starting with the email, call and actual meeting and process. He was patient, answered all my questions, expl...

    Dealer Response

    Thanks for sharing with us. We will be sure to pass this along to Joel. We appreciate your business.


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    Joel W. they sales man was friendly starting with the email, call and actual meeting and process. He was patient, answered all my questions, explained everything well. So far I love my car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for sharing with us. We will be sure to pass this along to Joel. We appreciate your business.


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  • Grandfather who aids Grandson with auto ownership

    A warranty repair to replace an engine. Took 26 days. No communication by service staff regarding the vehicle which was to take one week for repai...


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    A warranty repair to replace an engine. Took 26 days. No communication by service staff regarding the vehicle which was to take one week for repair. Finally was told employee handling the repair had been terminated. Last call for pickup was delayed because mechanic broke a part. Took one week to get part. When came to pick up vehicle I was astonished. Filthy exterior and papers on interior floor mat. Called to inquire abour a courtesy wash. Told no. $10,000 bill, $300 for y deductible and car was filthy. Incompetent would best describe.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Absolute Joy
    August 11, 2017

    There just aren't enough good things to say about the Subaru team! Ed Monson was my salesman and right hand through the whole process. I just pu...

    Lithia Subaru of Fresno

    Thank you for sharing you experience with us. We will be sure to pass this along to Ed and Frank. We would like to thank you for allowing us to ...


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    There just aren't enough good things to say about the Subaru team! Ed Monson was my salesman and right hand through the whole process. I just purchased a 2017 Outback! This was the best experience I have ever had purchasing a vehicle. Ed was very patient and extremely accommodating to all of my questions and concerns. I needed to have my new vehicle modified with hand controls, Ed was very well aware of the modifications and gave me a great heads up on rebates for such modifications, always a plus. Shout out to Frank Perez for working with me and getting me a great deal ! I can't imagine buying a car anywhere else!!!!

    Does recommend this dealer
    Lithia Subaru of Fresno

    Thank you for sharing you experience with us. We will be sure to pass this along to Ed and Frank. We would like to thank you for allowing us to earn your business and would like to welcome you to the Lithia Subaru Family.


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  • Very Friendly
    August 9, 2017

    Staff was very friendly and cheerful. They provided my family and I a ride to shop while we waited for our oil change. Although there were a lot o...

    Lithia Subaru of Fresno

    We appreciate your kind words and would like to thank you for allowing us to service your vehicle. We strive to make the experience here as pleas...


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    Staff was very friendly and cheerful. They provided my family and I a ride to shop while we waited for our oil change. Although there were a lot of customers and wait time was a bit more than usual, it was an overall great experience. The staff made it a pleasant experience.

    Does recommend this dealer
    Came in for service or repair
    Lithia Subaru of Fresno

    We appreciate your kind words and would like to thank you for allowing us to service your vehicle. We strive to make the experience here as pleasant as possible. We are so pleased that you chose Lithia Subaru to service your family vehicle.


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  • 2018 Forester

    Best all around car buying experience ever. They really worked with us to get a deal we wanted. From sales rep. thru Service Dept., Top notch.

    Dealer Response

    Thanks for the Great Feedback. We appreciate your business.


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    Best all around car buying experience ever. They really worked with us to get a deal we wanted. From sales rep. thru Service Dept., Top notch.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the Great Feedback. We appreciate your business.


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  • Not sure what I am supposed to put here.

    The car wash was absolutely the best! This review is annoying because it keeps making me write more things and won't accept what I have thus far!

    Dealer Response

    Thanks for the feedback. We appreciate you taking the time to let us know that you were pleased.


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    The car wash was absolutely the best! This review is annoying because it keeps making me write more things and won't accept what I have thus far!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback. We appreciate you taking the time to let us know that you were pleased.


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