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Reviews

Average Ratings

4.9
468 lifetime reviews. Includes reviews of Lithia Subaru of Fresno from DealerRater.com
  • My New 2016 Impreza

    It took me several trips to decide the perfect car for myself. All of the Lithia Subaru staff members were helpful and patient while I decided the...

    Dealer Response

    We are so pleased that you are happy with your decision. I am please to here that our staff took care of you. We are glad to welcome you to the ...


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    It took me several trips to decide the perfect car for myself. All of the Lithia Subaru staff members were helpful and patient while I decided the car that would fit me best. Everyone I encountered was friendly, and polite. Ultimately they helped me find the perfect "first Subaru" that I love driving every day.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so pleased that you are happy with your decision. I am please to here that our staff took care of you. We are glad to welcome you to the Subaru Family. Congratulations on your new car.


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  • great car
    March 22, 2017

    Great car , great place and employee there are helpful when it came to helping me get my car. Overall went well. Happy with what i came for


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    Great car , great place and employee there are helpful when it came to helping me get my car. Overall went well. Happy with what i came for

    Does recommend this dealer

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  • Don't have a title
    March 22, 2017

    Don't know who helped me, as he did not introduce himself. Don't want to be posted as a person who review your work.


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    Don't know who helped me, as he did not introduce himself. Don't want to be posted as a person who review your work.

    Does recommend this dealer
    Came in for service or repair

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  • Jacob Hicks is awesome!
    March 21, 2017

    Jacob Hicks is awesome! He is always so friendly, helpful, and honest. He is the reason that we come back to Lithia Subaru. It is Jacob that make ...


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    Jacob Hicks is awesome! He is always so friendly, helpful, and honest. He is the reason that we come back to Lithia Subaru. It is Jacob that make us a repeat customer... with our 5th purchase of a Subaru!!

    Does recommend this dealer
    Came in for service or repair

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  • Responsive, Professional and Friendly
    March 20, 2017

    Ed Monson responded almost immediately to an e-mail question. After several text exchanges, He offered us a fair price on the car we were looking ...


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    Ed Monson responded almost immediately to an e-mail question. After several text exchanges, He offered us a fair price on the car we were looking for. After meeting Ed and taking a test drive we chose to buy a certified pre-owned Subaru. During the entire process Ed was friendly, knowledgeable and helpful. The entire Dealership staff, including finance, service and reception have been very responsive and professional.

    Does recommend this dealer

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  • Very nice people to deal with.
    March 20, 2017

    Phil and Toua were very nice. Very personable and eager to help. Communications were timely. Very polite and considerate. Professional which I ...


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    Phil and Toua were very nice. Very personable and eager to help. Communications were timely. Very polite and considerate. Professional which I think is important.

    Does recommend this dealer

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  • Best car buying experience....EVER
    March 20, 2017

    We had been searching for a jeep for a few weeks and we found one advertised at Lithia Subaru. After expressing interest to Ed he promptly sent us...


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    We had been searching for a jeep for a few weeks and we found one advertised at Lithia Subaru. After expressing interest to Ed he promptly sent us pictures and a video of the Jeep! He made sure we could see what we needed to before we drove 2 hours for a test drive. Upon arrival we felt very welcome and not pressured. Ed answered every question and spent time looking up answers to some of my "out of the ordinary" questions. We agreed on a price and the deal was in motion, finalized everything with Jason, who was very professional and personable. We came back 5 days later to pick the Jeep up and we were greeted with smiles and EXCELLENT customer service. If you are looking for a car, find Ed Monson at Lithia...this guy is on it!

    Does recommend this dealer

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  • Great Experience!!
    March 20, 2017

    I always enjoy taking my car into get serviced the people are professional friendly and do a marvelous job!!they give me approximate times when m...


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    I always enjoy taking my car into get serviced the people are professional friendly and do a marvelous job!!they give me approximate times when my work will be ready and it's usually before the set time I get a good courtesy call to let me know when I can go pick up my car. The waiting area is very clean and provides nigh snacks for customers waiting to pick up their cars .

    Does recommend this dealer
    Came in for service or repair

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  • These guys bend over backward to take care of you
    March 19, 2017

    Richard went out of his way to deliver the car to Visalia the next day since it was newly off the truck and still needed preparation when we were ...


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    Richard went out of his way to deliver the car to Visalia the next day since it was newly off the truck and still needed preparation when we were there on Sunday.

    Does recommend this dealer

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  • Great service, great customer relations
    March 18, 2017

    Even though it was a very busy day for them, everybody in your service department worked hard to get our car done because they knew that we came f...


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    Even though it was a very busy day for them, everybody in your service department worked hard to get our car done because they knew that we came from a long distance away. Also, we drove in without an appointment (we won't do that again!), yet they still treated us splendidly.

    Does recommend this dealer

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