Passport Nissan of Alexandria

Reviews

Average Ratings

4.7
103 lifetime reviews.
  • My Third Car

    I love being a part of the family. I have been coming back to Passport Nissan Alexandria every since my first visit in 2011. This is my third car ...


    Show Full Review

    I love being a part of the family. I have been coming back to Passport Nissan Alexandria every since my first visit in 2011. This is my third car and it has gotten better with each purchase. JD and Said have walked with me since my first car. As long as they are at the dealership, I will always come back no matter where I am. I now have two new family members from this purchase - Eric and Ryan. I LOVE my Passport Family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • It is good customer service

    I will always come to your location I have fun and happy to be there Thanks to all


    Show Full Review

    I will always come to your location I have fun and happy to be there Thanks to all

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Routine maintenance and service

    I always receive excellent service. All of the staff and/or employees are very professional, courtesy, and approachable. I feel that I can trus...


    Show Full Review

    I always receive excellent service. All of the staff and/or employees are very professional, courtesy, and approachable. I feel that I can trust them with any recommended service that I may need. When any additional service is recommended, I believe that they provide an honest assessment. I am very satisfied. I believe and feel that they have the best interest in my car to keep it in the best condition.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • GOOD experience

    The only issue I had with these guys was that, they weren't able to sell us the first car we saw so we ended up getting a new car with the same mi...


    Show Full Review

    The only issue I had with these guys was that, they weren't able to sell us the first car we saw so we ended up getting a new car with the same mileage. All in all, the process went well. The manager was up front with us about checking out the types of car we wanted. Our salesman Boddy was really nice and knowledgeable of the Sentra we looked at.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Rogue Sport SL - GMA V

    It all started with the internet saleperson Aaron then Sales Manager Eric Wamsatt was absolutely very professional and reasonable. We told him wha...


    Show Full Review

    It all started with the internet saleperson Aaron then Sales Manager Eric Wamsatt was absolutely very professional and reasonable. We told him what we needed and he worked with us without taking us around the world. Financial Manager Ryan Poole made sure we were pleased with our choice and worked with us. Ali our salesperson was very detailed making sure we knew everything about the car and was very patient with us since we kept changing our minds as to what we wanted to test drive. Thank you Passport Nissan for making our second purchase from you a wonderful experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 3N1AB7APOHY349991

    Excellent overall service. I recommend this dealer.


    Show Full Review

    Excellent overall service. I recommend this dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Satisfied Customer

    The Service Advisor are always helping and friendly.


    Show Full Review

    The Service Advisor are always helping and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Two thumbs up!

    I bought and I service my car at this dealer. While I have a good experiences when buying my Yuke at this dealer, I found the service department...


    Show Full Review

    I bought and I service my car at this dealer. While I have a good experiences when buying my Yuke at this dealer, I found the service department superb. From the moment I turned the key to the service rep until I go the cashier, this guys make you feel you are the most important customer. Diagnosis are accurate and they are always eager present you with an options in the event repairs are needed. Thus is the best cars dealer overall with which I have done business. Keep up with the good work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • great service

    Great service fast response satisfaction approved Good price


    Show Full Review

    Great service fast response satisfaction approved Good price

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Vanessa Wick, patient & supportive sales person

    This past January I leased my 2nd Nissan Pathfinder from Passport Nissan Alexandria. Stumbled upon the Pathfinder in 2013....got an awesome l...


    Show Full Review

    This past January I leased my 2nd Nissan Pathfinder from Passport Nissan Alexandria. Stumbled upon the Pathfinder in 2013....got an awesome lease deal, and had the pleasure of working with a very patient, and helpful salesperson, Vanessa. With such a great 1st transaction, and wonderful service from their service department, it was a no brainer for me to go back to Passport Nissan Alexandria for my next lease. This year, I was comparing multiple competing brands, and Vanessa was still very patient....answering all of my questions, arranging multiple Nissan vehicle test drives, and helpful during my decision process without any kind of sales pressure....just the way I like it. I'm very picky about the color of my vehicles. Vanessa took the time to move multiple vehicles from the storage lot to under the bright lights of the service garage so I could really see and compare my color options. This took a lot of time, but really aided my decision process, selecting the option that was right for me. It was a very busy day in the dealership, and the sales manager tag-teamed another helpful sales person, shout out to Stas Kovalevski, in arranging all related to my new lease. As soon as I made the color selection, which was close to closing time, the sales manager got on the phone right away looking for my #1 and #2 color combo choices for the 2017 Pathfinder Platinum. They found both, I chose #1, and although they had to drive quite a distance to get my car, it was ready for me the following day at lunchtime. I also highly recommend the service department at Passport Nissan Alexandria. Still loving my 2nd Pathfinder and all of my dealings with this dealership. Ask for Vanessa and you'll be glad you did.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review