Fresno Chrysler Dodge Jeep RAM

New 888-484-8805 Dealer Website
Used 888-491-2569 Email Dealer
Service 888-498-9919

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Reviews

Average Ratings

4.0
Average based on 23 reviews.
  • Great service and a Great product

    My experience was great. First time buying a car. The process was easy. No one was trying to make me buy something I didn't want. Since I had my j...

    Dealer Response

    Thank you for your purchase! We are glad we could make you feel right at home during your purchase and all your service visits!


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    My experience was great. First time buying a car. The process was easy. No one was trying to make me buy something I didn't want. Since I had my jeep I had one issue with my radio, I took it in and it was fixed promptly. Every service visit is always a pleasant one. Everyone is very welcoming and knowledgeable. I never wait too long for an oil change even without an appointment.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your purchase! We are glad we could make you feel right at home during your purchase and all your service visits!


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  • dealer selling broken used trucks

    I went to Fresno Chrysler Dodge Jeep Ram to test drive a used Ram 3500 listed on the website. The test drive seemed to be fine (although slightly ...


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    I went to Fresno Chrysler Dodge Jeep Ram to test drive a used Ram 3500 listed on the website. The test drive seemed to be fine (although slightly rushed by the salesman). After the drive I popped the hood and examined the engine while running and after shutdown. I crawled under the truck and noticed a small amount of coolant leaking from around the water pump. I noted that issue along with a few other minor things. After going into the showroom to negotiate a price for the truck and a value for my trade-in, the salesman told me they would be fine addressing the minor issues, but the coolant leak "could be very expensive" and they did not want to investigate it at all. I told him, no kidding, it could be expensive, which is why I won't purchase the vehicle until it's fixed. After discussing this with his "boss" I was told they were not interested in working with me at all. I've never been kicked out of a car dealership before. Future customers beware!!! Do a thorough inspection of all vehicles.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Transaction

    Made the deal over the phone. Process was painless and they had the vehicle ready to go when I arrived.


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    Made the deal over the phone. Process was painless and they had the vehicle ready to go when I arrived.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The best buying experience!

    JP handled our sale and it was amazing. He was thorough and he found us the best financing deal which made the buying experience painless. JP was ...


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    JP handled our sale and it was amazing. He was thorough and he found us the best financing deal which made the buying experience painless. JP was very knowledgable of the different models of cars and found the best model that fits our lifestyle and needs. He and the staff at Chrysler made us feel at home, thanks JP!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • By Brad Barter, Fresno CA.

    As far as I am concerned this is that best dealership in Fresno. I dealt with Kyle in the internet service and he is the best salesman I have ever...


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    As far as I am concerned this is that best dealership in Fresno. I dealt with Kyle in the internet service and he is the best salesman I have ever dealt with. He even got the owner involved to make sure a deal was finalized. He is fantastic! Shook my hand, was not hideing in some office & being a snob! The other dealer in Clovis started out our deal by offering me $5,000 below Kelly Blue Book! Then they would not move on the price of thier vehicle except to go up! The Fresno dealership even kept the place open after 9 p.m. Until 11 p.m. until we took possession of our new 2014 Jeep Cherokee latitude 4x4 6 cylinder & loaded for bear. Even the finance guy was funny, fast and professional! They gave me $500 more then what Kelley Blue Book suggested! They made sure I got a $2000 rebate from Jeep and the amount I paid on my vehicle was more than fair. I would have lost $6,000.00 dealing elsewhere! They also made sure I received any rebates for being a student at S.J.V.C & being a Vet. I am Native American, and they even checked to see if there was a tax break for me! Brad Barter

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service and salesmanship

    The salesman that handled our sale was excellent. He was thorough, he made sure to answer all of my questions, he was very knowledgable of the dif...


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    The salesman that handled our sale was excellent. He was thorough, he made sure to answer all of my questions, he was very knowledgable of the different models of cars, He made me feel welcome and that all of my questions were important. He located the car that was, in detail, what I wanted. The salesman and the man in the office helped me to be able to buy the car on the same day, even though the actual purchase was after banking hours.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Only Place to buy a Car!

    Shafi and his team are great! I will only ever buy a car from Fresno Chrysler. The 2014 300S I bought is amazing, and marks the 3rd 300 I have pur...


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    Shafi and his team are great! I will only ever buy a car from Fresno Chrysler. The 2014 300S I bought is amazing, and marks the 3rd 300 I have purchased from them. Their service is excellent and they really make the buying process painless. Can't wait to come back in a few years to by my next car from them!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A Family feeling Company.

    I went to several Dealers and I told them what I wanted they told me what I could have Then i went in at Fresno dodge & jeep, went home with the c...


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    I went to several Dealers and I told them what I wanted they told me what I could have Then i went in at Fresno dodge & jeep, went home with the car I wanted.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Very Deceiving and No Respect for Customers

    We were given an out-the-door price for a vehicle and were told by the sales rep and manager they would honor the price as long as we returned by ...


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    We were given an out-the-door price for a vehicle and were told by the sales rep and manager they would honor the price as long as we returned by latest the next day. However, when we went back later on that day we were told they wouldn't honor The price. They were asking for about $6000 more than it was agreed on. Even after we showed them the note the rep had given us with the breakdown of the price and labeled every amount, they did not honor the OTD price. When we spoke with the owner and we told him tricking people to get them to either pay more for a car than was agreed on or try to to make them settle for a cheaper car to make a higher profit shows dishonesty, no integrity, and no respect for prospect customers. We also said it might be only one customer but that customer might tell another prospect customer and so on. The owner scoffed and said "I sell about 40 cars a day". That comment was very disrespectful and it was coming from the owner himself. That goes to show all they care about is making a profit and not really in building long-term relationships with customers.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Awesome dealership

    I have done business with Fresno Chrysler for years. It is the only place I will buy a car!

    Dealer Response

    Thank you !!!!!!!!!!!!! We Strive to do our best.


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    I have done business with Fresno Chrysler for years. It is the only place I will buy a car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you !!!!!!!!!!!!! We Strive to do our best.


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