Reviews

Average Ratings

4.8
359 lifetime reviews.
  • Another Shout out To PASSPORT BMW

    Another shout out for service after sales. This time for collision repairs which were done promptly e seamlessly with our insurance carrier USAA. ...


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    Another shout out for service after sales. This time for collision repairs which were done promptly e seamlessly with our insurance carrier USAA. Passport has the USAA coveted "good e fair care seal of approval". Also their repair e painting booth replicate the BMW factory facility. My wife's almost new 5 was returned to brand new condition. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Shea Shea of MD

    uyer beware. Service/ purchasing orders are not fulfilled according to signed agreements. I wouldn't even wish buying with this dealership to my w...


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    uyer beware. Service/ purchasing orders are not fulfilled according to signed agreements. I wouldn't even wish buying with this dealership to my worst enemy if I had one. There are other dealerships in that area, please bypass thus one. It will be the best decision of your life!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buyer Beware

    Buyer beware. Service/ purchasing orders are not fulfilled according to signed agreements. I wouldn't even wish buying with this dealership to my ...


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    Buyer beware. Service/ purchasing orders are not fulfilled according to signed agreements. I wouldn't even wish buying with this dealership to my worst enemy if I had one. There are other dealerships in that area, please bypass this one. It will be the best decision of your life!!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • fast and courteous

    prompt courteous service, provided solutions and alternatives for financing


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    prompt courteous service, provided solutions and alternatives for financing

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Experience!

    Passport BMW far exceeded my expectations. Most impressive was sales rep extraordinaire Sean Swartz, who transformed the car-buying process from ...


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    Passport BMW far exceeded my expectations. Most impressive was sales rep extraordinaire Sean Swartz, who transformed the car-buying process from an arduous ordeal into a delightful experience. Sean was incredibly helpful, responsive, and knowledgeable, and he got me a great deal on my X1. Don’t be put off by this dealership’s location: for both sales and service, they will bring a car out to your home or office at no additional cost. Really.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Passport BMW

    The guys in the service department are very honest. They won't try to sell you a repair that you don't need. Passport service is rhe best!


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    The guys in the service department are very honest. They won't try to sell you a repair that you don't need. Passport service is rhe best!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Repair

    Keith Renner was extremely helpful and was able to convey the proper information needed.


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    Keith Renner was extremely helpful and was able to convey the proper information needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • These guys are good to but bad service

    Their sales guys are great and will get you a good price. I highly recommend you buy it there then service it somewhere else! The service departme...


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    Their sales guys are great and will get you a good price. I highly recommend you buy it there then service it somewhere else! The service department is quite frankly incompetent, they clearly hire low cost, idiots and charge you for premium mechanics.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent! Excellent! Excellent!

    I was able to drop the vehicle off, talk to someone and complete the paperwork all withing 10 minutes. This is how you save a Saturday. Keith Re...


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    I was able to drop the vehicle off, talk to someone and complete the paperwork all withing 10 minutes. This is how you save a Saturday. Keith Renner, your the greatest. Keep up the Excellent work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Passport BMW is awesome!

    I have been coming here for years. Keith and the staff are great! Communication is great! Never had to comeback for any type of issues. They alway...


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    I have been coming here for years. Keith and the staff are great! Communication is great! Never had to comeback for any type of issues. They always get it right the first time!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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