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Reviews

Average Ratings

4.8
Average based on 435 reviews.
  • Awesome Sales Dept. Nick is the best sales guy

    Nick is the best Sales person anybody could work with.. The whole process was fast and wonderful.. Charlie was also awesome. These two guys made a...


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    Nick is the best Sales person anybody could work with.. The whole process was fast and wonderful.. Charlie was also awesome. These two guys made a sale happen - and because of this we will return for all of our vehicle sale needs.. SVFord you guys are awesome. Thanks again Nick and Charlie

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    Easy and thorough check-in. Waiting room comfortable and well-stocked


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    Easy and thorough check-in. Waiting room comfortable and well-stocked

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Exellent customer service

    Exellent customer service I felt like family, javier and nick did an amazing job providing the best options for our family and finding the best ca...


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    Exellent customer service I felt like family, javier and nick did an amazing job providing the best options for our family and finding the best car in our budget with an amazing interest rate

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great local dealership

    Great local dealership. Service oriented for sure. Waiting areas a little messy. The Lincoln lounge was use more as an employee lounge than for cu...


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    Great local dealership. Service oriented for sure. Waiting areas a little messy. The Lincoln lounge was use more as an employee lounge than for customers. Need to class it up a bit.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • service

    Thomas was very professional and listened to my concerns. He is a nice addition to the service team.

    Dealer Response

    Hi, Mary, we are happy you had a pleasant experience at our dealership. Feel free to stop by if you ever need any more help.


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    Thomas was very professional and listened to my concerns. He is a nice addition to the service team.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Mary, we are happy you had a pleasant experience at our dealership. Feel free to stop by if you ever need any more help.


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  • My Explorer is in Good Health Again

    Service was great and my Explorer was nice and clean. The work done made a big improvement in the way the vehicle handles and sounds. Thanks for...


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    Service was great and my Explorer was nice and clean. The work done made a big improvement in the way the vehicle handles and sounds. Thanks for a job well done.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service review

    My 2007 MKX received it's 100000 mile servicing on June 27th. I appreciated being taken care if by Thomas, Service Advisor. He listened to my re...

    Dealer Response

    Thank you, Arthur! We appreciate your review of our team, and the staff here at Salinas Valley Ford Lincoln look forward to further serving you in...


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    My 2007 MKX received it's 100000 mile servicing on June 27th. I appreciated being taken care if by Thomas, Service Advisor. He listened to my requests n concerns. Everything done to my vehicle was completed as per info from Thomas. I hope to have Thomas remain my advisor in the future. He was excellent.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, Arthur! We appreciate your review of our team, and the staff here at Salinas Valley Ford Lincoln look forward to further serving you in the future!


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  • ................

    Charlie and Shaylene are outsanding! Personable,Helpful and Experienced.

    Dealer Response

    We're more than happy to have been of service, Solia! Thanks for your positive review!


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    Charlie and Shaylene are outsanding! Personable,Helpful and Experienced.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're more than happy to have been of service, Solia! Thanks for your positive review!


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  • Fast Lane indeed...!

    I went in on a Saturday afternoon for a routine maintenance checkup, expecting long wait times to check in and for the service itself ... NOPE! Dr...


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    I went in on a Saturday afternoon for a routine maintenance checkup, expecting long wait times to check in and for the service itself ... NOPE! Drove right on in, handed off my 2014 Fusion, and before I had a chance to get too settled in with my book in the first lounge, I was being called to pick up my vehicle!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Lincoln MKT

    Efficient, honest and timely. Staff was knowledgeable and polite.

    Dealer Response

    Thanks so much for your warm review of the team here at Salinas Valley Ford Lincoln! We appreciate your review of our team, and the staff here loo...


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    Efficient, honest and timely. Staff was knowledgeable and polite.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your warm review of the team here at Salinas Valley Ford Lincoln! We appreciate your review of our team, and the staff here look forward to further serving you in the future!


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