Cypress Coast Ford Lincoln

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Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 9:00 AM - 7:00 PM
Sun 10:00 AM - 6:00 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

3.0
18 lifetime reviews.
  • Great Service - Customer Focused

    John, my service advisor - had all of the paperwork ready for me when I pulled in. The "drop off" only took a few minutes. When they had an electr...

    Dealer Response

    Robert, we sincerely appreciate your feedback. John is truly an exceptional employee and we appreciate him for giving you a great experience! Each...


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    John, my service advisor - had all of the paperwork ready for me when I pulled in. The "drop off" only took a few minutes. When they had an electrical outage in the area, he immediately called me to say my car might not be ready at the scheduled time due to the fact it was up on a rack and they couldn't get it down. then called and said they were back in business, come a the appointed time. Excellent service. All service work done according to plan as expected.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robert, we sincerely appreciate your feedback. John is truly an exceptional employee and we appreciate him for giving you a great experience! Each employee is a valued member of the Cypress Coast Ford Lincoln Mercury team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Mark Erickson merickson@vscc.com


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  • Sffrie

    The color stated of the car was not the true color


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    The color stated of the car was not the true color

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worst Buying Experience Ever!

    Cypress Coast Ford is why car salespersons have the unscrupulous reputation that they do. I made arrangements to pick up a car at this dealership ...

    Dealer Response

    Pat, I'm discouraged to hear of your unpleasant experience and that the situation was magnified due to the long distance you have traveled. I'm di...


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    Cypress Coast Ford is why car salespersons have the unscrupulous reputation that they do. I made arrangements to pick up a car at this dealership on 2/28/15 at 1PM, which is about 4 hours from my home. About 2-hours into my trip, I received a telephone call from the manager of the day stating that they sold the car and I no longer needed to show up. This is after I confirmed my appointment that morning to pick up the car. I even rented a car (with a one-way drop off) to travel to the dealership. Later, when the salesman called me on my way back home, I requested reimbursement for my rental car + gas and was told that he would submit it to his management. Well, just as I thought ... no response. My advice is to stay away from this dealership and find an ethical / reputable one in one of the many nearby cities. Don't waste your time with this dealership. Cypress Coast Ford should not be allowed to advertise on cars.com.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Pat, I'm discouraged to hear of your unpleasant experience and that the situation was magnified due to the long distance you have traveled. I'm disappointed that the car you had your eyes on was already spoken for. We want every customer to leave our dealership with a smile on their face which is why I am so disappointed to learn of the impression your visit has left you with. It is my goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. I look forward to hearing from you.


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2014

Stop by and visit us today at Cypress Coast Ford, your Seaside area Ford dealership. We take pride in the vehicles we sell and strive to provide a great customer experience. Whether you are looking for a new Ford F-150, Ford Explorer, Ford Taurus, or Ford Fiesta, we would be happy to assist you in your car buying process. At Cypress Coast Ford we give you easy access to the most up-to-date internet car buying tools: you can quickly view our new Ford Specials, Used Car Specials, new Ford inventory, used vehicle inventory, research or compare your new vehicle, request a test drive, apply for financing, schedule your next service appointment.