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Reviews

Average Ratings

5.0
23 lifetime reviews.
  • My lexus visit

    The atmosphere when you walk in the door is one that says: Welcome, we are glad you stopped in. The personnel (everyone) are really friendly and d...


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    The atmosphere when you walk in the door is one that says: Welcome, we are glad you stopped in. The personnel (everyone) are really friendly and doesn't treat your lack of knowledge as an impairment: rather they thrive to make you knowledgeable. The salesman (Michael Kissell) is very knowledgeable, efficient and courteous. This is why I sought him out, when looking to buy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lexus Loyal Customer

    Excellent, professional services. Have worked with John O'Neil for several RX350 leases. He's the best sales person around.


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    Excellent, professional services. Have worked with John O'Neil for several RX350 leases. He's the best sales person around.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • awesome experience!

    Our sales person Bob Thomas was amazing! He has been selling BMWs for 30 years and knew his product inside and out. Amazing experience and a great...


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    Our sales person Bob Thomas was amazing! He has been selling BMWs for 30 years and knew his product inside and out. Amazing experience and a great buy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Pham Corazon

    We bought brand new RX 350 Excellent service, highly recommended I will ask everyone to buy cars from Monterey Lexus. We worked with Ahad he knew ...


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    We bought brand new RX 350 Excellent service, highly recommended I will ask everyone to buy cars from Monterey Lexus. We worked with Ahad he knew the product and made the whole experience a pleasure. No back and forth!!!! Loved it

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional Atmosphere

    Very warm atmosphere when you walk into the dealership. Everyone was really friendly and helpful. The salesman that assisted me, Michael Kissell, ...


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    Very warm atmosphere when you walk into the dealership. Everyone was really friendly and helpful. The salesman that assisted me, Michael Kissell, is very knowledgeable, professional and courteous. Thank you for a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service!

    Great service from top to bottom! Checked out a car we liked after lunch, and drove it home before dinner. Jamal and Michael were fantastic to dea...


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    Great service from top to bottom! Checked out a car we liked after lunch, and drove it home before dinner. Jamal and Michael were fantastic to deal with, and overall, they have an extremely pleasant staff.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Fabulous sales team

    These folks are great and I highly recommend them. From the start on the internet with Ryan; through sales with Danny, Ryan, and Jamal; to (lots o...


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    These folks are great and I highly recommend them. From the start on the internet with Ryan; through sales with Danny, Ryan, and Jamal; to (lots of!!) paperwork with Leon, I was treated with respect, consideration, and care every step of the way. Kind of makes me wish I'd stepped up to a luxury car long ago! Thank you, Lexus of Monterey!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • John from Marina

    Jamal from Monterey Lexus made our buying experience easy and we felt comfortable the entire time. He thought of everything to ensure our needs we...


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    Jamal from Monterey Lexus made our buying experience easy and we felt comfortable the entire time. He thought of everything to ensure our needs were met...even ones we didn't think of. Thanks, Jamal! You are a fantastic sales professional!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • good sales person, good price, good experience

    John O`Neal was our sales person and he did everything possible to make our buying experience a good one. He was completely open to discussion on...


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    John O`Neal was our sales person and he did everything possible to make our buying experience a good one. He was completely open to discussion on the price of our new car and we agreed on an amount agreeable to everyone. Have complete faith in John and the dealership for honesty and integrity.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent buying experience

    Michael was very pleasant to deal with. Felt he was very customer oriented. My wife stated that this was the best car buying experience she ever...


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    Michael was very pleasant to deal with. Felt he was very customer oriented. My wife stated that this was the best car buying experience she ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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