Stewart Chevrolet Cadillac Hours
No matter how simple or complex your question, our friendly staff is here to give you an answer. Whether you are just st
arting to look for your next new or used vehicle, have the perfect one already chosen, or just need advice about maintenance for your current vehicle, we will provide you with an honest answer to your question as quickly as possible. Typically, we should have an answer back to you within a business day. Or give us a call at 888-890-1831 and we will gladly assist you directly. Or if you're close by, stop by our Colma, CA dealership and ask us in person!
"Please contact us for YOUR VERY SPECIAL INTERNET PRICE !"
Oil, Filter Change
$39.95 and up*
Air Filter Replacement
Wheel Alignment (4WD)
Read reviews that mention:
I made a great cash offer, very close to the list price; but the dealer rejected it. There was too much haggle for a used car that has been in inventory... over 25 days. I couldn’t comprehend the dealers strategy. I put a serious cash offer on the table for $485 under list price, but the dealer chose not to sell. The sales manager said that he would send the vehicle to the auction instead. For the dealer it was all or nothing. The sales person tried, but in the end I walked and kept my $13k in the bank, there will be another vehicle out there I will buy.
On behalf of Stewart Chevrolet Cadillac, I would like to express our appreciation for the time you took to share your experience. It appears that an e...ncounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, Jonathan Bruyn, General Manager
I've taken my Cadillac ATS here 5 times...Which is exactly the problem. Their service department is nothing more than part swappers and they consistently... get it wrong. If that wasn't bad enough, an oil change takes 3 hours once they take your keys. They do have free coffee, so there is that...
Thank you for taking the time to share your recent experience at our service department. We want each customer to be completely satisfied upon visitin...g us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jonathan Bruyn, General Manager
The Salesman, Angel, was very helpful, and answered all my many questions to the fullest. The Sales Manager, Chris, was also very attentive and helpful... throughout the entire experience. I love my New Chevy Suburban. Everything was as stated online. Thanks Stewart Chevrolet for all of your help, and for making it a Memorable experience! :-)
Thank you for your business and this review. Congratulations on your new Chevy Suburban! I am happy to hear Angel and Chris were able to serve you and... demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jonathan Bruyn, General Manager
Wow customer service is a joke 1 joke. My cigarette lighter fuse blew. I went to parts to buy fuse. Was told special order 7 dollars. I came to Stewart... parts to pick up fuse. Had to buy 10 at 77 dollars. Wow. I only need one 2 joke I ask if they had schematics of fuse box. He didn't have it. Refer me to maintenance 3 joke. Went to maintenance spoke to manager. 100 to check it Ask him if her had schematics he told me call up Jeep customer service for information What a joke DON'T go to Stewart Chevolet
That is not the kind of experience we seek to provide, Chris. Please contact us when you can so we can address this together. Sincerely, Jonathan Br...uyn, General Manager
What a Great Experience with Stewart Chevrolet! Everyone was so attentive. Our Salesman, Angel, was knowledgeable about the product, helpful, patient,... and not pushy at all. Who would've thought buying a car would be so easy and that I'd enjoy it. Even the GM, Jon, came out to meet and Greet us. I felt like Royalty. The Used Car I purchased was like NEW! I even took it to my mechanic afterwards and said it was well taken care of, and running like new. Thanks again Stewart Chevy Sales Team for all of your help, great service, and making sure the Chevy Tahoe was in Great condition. :-)
Thank you for the glowing review and congratulations on your Chevy Tahoe, Jenny! We are dedicated to our customers and it is important we do everythin...g in our power to ensure they drive away happy customers! I will be sure to pass along this great feedback on to Angel and we look forward to seeing you again! Sincerely, Jonathan Bruyn, General Manager
Worst experience , my car was running before it goes inside the had to tow it after declining repairs so the just unplugged everything. Worst costumer... service My car stayed their for more than 21 days just to get diagnosed .
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us.... Please contact us directly at your earliest convenience. Thank you! Sincerely, Jonathan Bruyn, General Manager
I brought my vehicle into the service center to get a pair of brake pads installed. That's all. As soon as I got my vehicle back, the engine light came... on, and while braking, the car began to jerk. In addition, I checked under the hood and the engine was shaking. I was too pissed. The vehicle is a newer model, that had no issues prior to bringing in. I immediately brought the car back to the shop to find out what was going on. My service advisor Bill seemed like he didn't care at all. After a diagnosis, it was found that a cylinder misfired, and it was just a concidence that this occurred. I called the manager Joe to complain. His response in a nut shell was "F you. It's your fault, and we wont compensate you you for anything.". I will never ever go to this service center again, nor will I purchase another Chevy. I experienced blatant disrespect, horrible customer service, and a manager who don't care about operating in good faith, or customers investments. In final thought, STAY AWAY from this place!!!!!!!
We understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer ser...vice, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Scott Wright | Owner | firstname.lastname@example.org
I've been here 3 times in the last 8 years. It's very clear that the Salespeople who work here are not interested in selling cars. Their faces are buried... in their phones and they look annoyed if you interrupt them. On my latest visit, I was looking for an ATS-V Coupe. The sales person was barely present during our conversation. On my previous visit, we were buying a Chevy Tahoe- wanted to buy the one on the lot, went home to get my wife, the GM decided to drive it home despite the fact that it was in the middle of the day and we had an appt. In both cases we drove across the bay to buy the vehicle, at a location where the employees greet you, and you can actually buy a car. We love the dealer so much that we actually drive 45min just to get our car serviced there.
Hello Sam, we have seen this review and are concerned with the experience you described. It is not our teams standard quality of service and I would l...ike to discuss what happened in greater depth if you are available. Please contact me or a member of the sales department to get in touch so we can work towards an understanding. Thank you! Sincerely, Scott Wright | Owner | email@example.com
I am a very frustrated customer.. nothing but bad service. Why did I ever get an extended warranty from you. Every single time it's a wait and no parts... in stock. I will never purchase a car with an extended warranty from you again.
Cindy, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as ...a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Scott Wright | Owner | firstname.lastname@example.org
I got several emails from 3 different people l but no one ever responded to my specific questions on financing so i never bothered to go in. I was specifically... interested because i kept seeing the commercial about "employee discount rates" on cars and I really needed a car & opportunity for a good price/financing.
Thank you for bringing this to our attention, Liz. Please feel free to contact me personally at email@example.com so I can address your concerns ...and provide my assistance. Sincerely, Scott Wright | Owner | firstname.lastname@example.org