Stewart Chevrolet Cadillac

New 888-879-9427 Dealer Website
Used 888-890-1831 Email Dealer
Service 888-714-9001

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Reviews

Average Ratings

3.3
80 lifetime reviews.
  • Title

    While it took a part awhile to get in when it finally made it the service was fast and convenient with the shuttle.

    Dealer Response

    Shawn, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough...


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    While it took a part awhile to get in when it finally made it the service was fast and convenient with the shuttle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shawn, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Scott Wright | Owner | scottcwright@yahoo.com


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  • Customer

    Came in for an oil change and the shuttle took 2 hours to come then it wasn't worth me leaving cause they said it will b ready in 1 hour....I been...

    Dealer Response

    Otto, I'm sorry to hear about the wait! Our customers' time is valuable to us, and I'm disappointed to hear your recent visit wasn't as timely as ...


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    Came in for an oil change and the shuttle took 2 hours to come then it wasn't worth me leaving cause they said it will b ready in 1 hour....I been here 3 hours now and still waiting....service its too slow...not acceptable

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Otto, I'm sorry to hear about the wait! Our customers' time is valuable to us, and I'm disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Scott Wright | Owner | scottcwright@yahoo.com


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  • One happy camper here!

    I've had the best experience ever at a dealership. Sales and finance were very friendly, providing a world class customer service. Timing was beyo...

    Dealer Response

    Thanks for the wonderful review of experience at our dealership, Melina. We strive for 100% customer satisfaction on each and every purchase and w...


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    I've had the best experience ever at a dealership. Sales and finance were very friendly, providing a world class customer service. Timing was beyond my expectations. From the test drive, to delivering my new vehicle, my day was still wide open in oppose to spending many hours wheeling and dealing with no results in my favor. Jim was straight forward, meeting my desired vehicle and financial/monthly payments goals in less that 20 min. We are really looking forward to going back to Stewart Chevy/Jeep/Dodge in 2 months, buying a new car for my husband as well. Made in America and sold at Stewart is the only way to go!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review of experience at our dealership, Melina. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Scott Wright | Owner | scottcwright@yahoo.com


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  • Great Service

    Art, Stewarts Cadillac Service Writer, is a great guy! Knows his stuff, doesn't mess around he gets it done right the first time and takes great c...

    Dealer Response

    Keith, thanks for this nice review! Art truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be g...


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    Art, Stewarts Cadillac Service Writer, is a great guy! Knows his stuff, doesn't mess around he gets it done right the first time and takes great care of his clients.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Keith, thanks for this nice review! Art truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Scott Wright | Owner | scottcwright@yahoo.com


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  • Horrible Service Department

    Unfortunately the Service Department does not reflect the nice buying experience. I've brought in my vehicle for several warranty repairs and they...

    Dealer Response

    David, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will...


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    Unfortunately the Service Department does not reflect the nice buying experience. I've brought in my vehicle for several warranty repairs and they can't seem to fix my 2015 Suburban. They don't offer loaner vehicles and the shuttle service is incredibly unreliable. Worst of all, instead of trying to solve issues, they say I can take up my problems with General Motors directly. They don't take criticism well, even when they deserve low ratings for the customer experience, they become vindictive and won't engage with customers who voice concerns. The Service Mamager/Customer Experience Manager wouldn't even take the time to meet with me in person to discuss my issues. Overall, I had a good buying experience but I DO NOT recommend the service department.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to contact us if youd like to discuss them in greater detail. Regards, Scott Wright | Owner | scottcwright@yahoo.com


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  • Great people work for this company

    The gentleman who signed me in was great. The driver who took me home was the best. However, you need more drivers or a better system. I waited 1 ...

    Dealer Response

    Thanks so much Susan for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will...


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    The gentleman who signed me in was great. The driver who took me home was the best. However, you need more drivers or a better system. I waited 1 1/2 hours for the ride, then had to go to SF first, before going to my home in Millbrae.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much Susan for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Scott Wright | Owner | scottcwright@yahoo.com


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  • Brake Recall Notice

    I didn't like the line to get in (not the dealership's fault of course). But the service manager got me in and my recall notice resolved as quick...

    Dealer Response

    We're happy to hear that you were satisfied with your experience, Benjamin! Our number one priority is providing top notch customer service, and w...


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    I didn't like the line to get in (not the dealership's fault of course). But the service manager got me in and my recall notice resolved as quickly as possible. Overall, I am very happy with the experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you were satisfied with your experience, Benjamin! Our number one priority is providing top notch customer service, and we're happy that this was your experience. If you need anything further, don't hesitate to come back! Best, Scott Wright | General Manager | scottcwright@yahoo.com


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  • phone call as soon as it was ready

    they did a great job and called me as soon as it was done which saved me alot of time in my day,it was done before the estimated time, great job!!!!

    Dealer Response

    Alfredo, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Stewart Chevrolet Cad...


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    they did a great job and called me as soon as it was done which saved me alot of time in my day,it was done before the estimated time, great job!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alfredo, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Stewart Chevrolet Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Scott Wright | Owner | scottcwright@yahoo.com


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  • Great Service

    Scott Wright took great care of me from a customer standpoint. The service staff was excellent, all work was done and the truck was neat and clea...

    Dealer Response

    Hi Joseph and thanks for the great feedback! We're very happy that we were able to give you the customer service we know you deserve! Thank you ag...


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    Scott Wright took great care of me from a customer standpoint. The service staff was excellent, all work was done and the truck was neat and clean upon return.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joseph and thanks for the great feedback! We're very happy that we were able to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Scott Wright | Owner | scottcwright@yahoo.com


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  • Excellent service all around

    Friendly staff, especially Louis Nasser who did soft sale, no pushing. Very smooth transaction and very happy with purchased vehicle. Cars I was l...

    Dealer Response

    Thank you Jelina, we love hearing about customers that have a pleasing experience at Stewart Chevrolet and we are glad you are one of them! We kn...


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    Friendly staff, especially Louis Nasser who did soft sale, no pushing. Very smooth transaction and very happy with purchased vehicle. Cars I was looking for were in stock. (cruze all 3 models). Facilities were also clean. Thank you Stewart Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jelina, we love hearing about customers that have a pleasing experience at Stewart Chevrolet and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Scott Wright | Owner | scottcwright@yahoo.com


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