Reviews

Average Ratings

4.8
270 lifetime reviews.
  • Service of car

    The SERVICE I always expect--and receive. Without this SERVICE department I would have not purchased another FORD!

    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!


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    The SERVICE I always expect--and receive. Without this SERVICE department I would have not purchased another FORD!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!


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  • Service at Towne Ford Redwood City

    Service provided politely, on time and cheaper than the estimate.

    Dealer Response

    Ian, thank you for sharing your service experience! We work hard to provide top-quality service, and we're so happy to hear that your experience r...


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    Service provided politely, on time and cheaper than the estimate.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ian, thank you for sharing your service experience! We work hard to provide top-quality service, and we're so happy to hear that your experience reflected this.


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  • Towne Ford

    Do not like your pre-checked Service Report, on my last service my windshield washer fluid was bone dry- what else was left undone??? Service item...

    Dealer Response

    Thank you very much for sharing these comments, Anthony. If you'd like to discuss this matter in further detail, please give us a call or feel fre...


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    Do not like your pre-checked Service Report, on my last service my windshield washer fluid was bone dry- what else was left undone??? Service items should be completed then checked off so Sevice Technicians cannot forget to perform checks.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you very much for sharing these comments, Anthony. If you'd like to discuss this matter in further detail, please give us a call or feel free to drop by the dealership. We're always happy to help!


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  • Town Ford, Redwood City, CA.

    I always had great service with Town Ford the advisor Julis Chavez is great takes very good care of me when I bring my Escape in.

    Dealer Response

    Larry, we appreciate your wonderful response to the quality of service Julis provides! Thank you so much for being one of our valued guests and we...


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    I always had great service with Town Ford the advisor Julis Chavez is great takes very good care of me when I bring my Escape in.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Larry, we appreciate your wonderful response to the quality of service Julis provides! Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • Great

    Perfect service as usual. Scot Oborn is the best!!!


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    Perfect service as usual. Scot Oborn is the best!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • car owner

    Very professional- great follow up and made the process easy.


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    Very professional- great follow up and made the process easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • customer

    The service department is great. Julius Chavez is always pleasant and always takes good care of me. And the time line for service or repairs are a...


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    The service department is great. Julius Chavez is always pleasant and always takes good care of me. And the time line for service or repairs are always in the time frame that they tell me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil Change

    Great Job ! This dealership has provided better service than any other Ford dealership I have gone to.........for service.

    Dealer Response

    Duane, our Staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy ...


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    Great Job ! This dealership has provided better service than any other Ford dealership I have gone to.........for service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Duane, our Staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Service

    Julius, as usual, kind and efficient. This is to make the review 50 characters - a ridiculous waste of my time...


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    Julius, as usual, kind and efficient. This is to make the review 50 characters - a ridiculous waste of my time...

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fantastic dealership

    Julius is a fantastic service advisor. He knows my car and I trust his recommendations.

    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such awesome review! Please let us know if there is ever anything else we ca...


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    Julius is a fantastic service advisor. He knows my car and I trust his recommendations.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!


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