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Reviews

Average Ratings

4.9
261 lifetime reviews.
  • Fantastic dealership

    Julius is a fantastic service advisor. He knows my car and I trust his recommendations.


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    Julius is a fantastic service advisor. He knows my car and I trust his recommendations.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Transconnect visit

    An appointment was made, we dropped vehicle off, called in to call attention to a shifting problem, service dept called and addressed all recalls ...

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more...


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    An appointment was made, we dropped vehicle off, called in to call attention to a shifting problem, service dept called and addressed all recalls and gave an ETA. very smooth service. JM

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • F-150 Service

    I purchased my Ford at another dealer (farther away), but have always had it served at this location. Every time I have brought my truck in for s...


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    I purchased my Ford at another dealer (farther away), but have always had it served at this location. Every time I have brought my truck in for service, it has been courteous, prompt, thorough, with no unpleasant surprises on the bill! I highly recommend Towne Ford for service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Recent service at Towne Ford

    Service was done in a timely fashion and everything was explained in great detail to us. Everyone treats you pleasantly and are all very helpful.


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    Service was done in a timely fashion and everything was explained in great detail to us. Everyone treats you pleasantly and are all very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Quality work and great service.

    Performed requested work and also discovered and outlined additional work that may be required in the future.

    Dealer Response

    We appreciate your recommendation of our dealership, Roger! We hope to be of service to you again! Take care!


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    Performed requested work and also discovered and outlined additional work that may be required in the future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your recommendation of our dealership, Roger! We hope to be of service to you again! Take care!


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  • another seamless repair

    aside from having to wait several days to get my car into service (over the thanksgiving long weekend), everything else went smoothly. scot and th...

    Dealer Response

    We are glad you chose our dealership. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!


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    aside from having to wait several days to get my car into service (over the thanksgiving long weekend), everything else went smoothly. scot and the service team at towne ford are always friendly, helpful, and professional. i also appreciate that they treat a middle-aged woman with respect - that i DO know what i'm talking about when i talk about my car and what's wrong with it! wish i'd done that motor mount years ago (when you first recommended it) the ride is so much better AND my music sounds fantastic!! thanks again for putting my 2000 ford focus right.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad you chose our dealership. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!


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  • Ford Fusion Energi Titanium

    came in for an end of year deal and had an ad forwarded to me with what seemed to be a spectacular deal. after a bit of haggling the deal was do...


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    came in for an end of year deal and had an ad forwarded to me with what seemed to be a spectacular deal. after a bit of haggling the deal was done as promised and the experience although time consuming was easy. so far the car is great. still getting used to all the technology. sales guy john cole was also great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service

    great service and rep really knew the car. Thanks!

    Dealer Response

    We are glad you chose our dealership! Feel free to stop by if you ever need any more help.


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    great service and rep really knew the car. Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are glad you chose our dealership! Feel free to stop by if you ever need any more help.


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  • Loyal customer

    Service was good, only wish Ford would cover my rent a car when service has to order a part over night. I've had my Explorer since 1996, purchase...


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    Service was good, only wish Ford would cover my rent a car when service has to order a part over night. I've had my Explorer since 1996, purchased it from this Towne Ford dealership. My Ford has only been serviced by Ford. I trust this dealer, especially Mr. Julius Chavez, he is amazing.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service and Experienced Service Rep.

    I continue to have confidence in Town Ford Service with anything for my car from routine maintenance to more involved service. The service advise...

    Dealer Response

    Thank you for your kind words! We appreciate your review of our team, and the staff here at Towne Ford Sales look forward to further serving you i...


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    I continue to have confidence in Town Ford Service with anything for my car from routine maintenance to more involved service. The service adviser, Scot Oborn, has always been extremely helpful and fully explains all issues or any concerns and what to watch out for. His knowledge of Ford vehicles and their issues quite impressive. I have full confidence in any work they do on my cars.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words! We appreciate your review of our team, and the staff here at Towne Ford Sales look forward to further serving you in the future!


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