Reviews

Average Ratings

5.0
11 lifetime reviews.
  • Car buying experience

    Mark, the owner, Nate, the salesperson, and Joe, the finance person, were all superb. There was no high pressure activity. I was allowed the time...


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    Mark, the owner, Nate, the salesperson, and Joe, the finance person, were all superb. There was no high pressure activity. I was allowed the time I needed to consider the prospective vehicle. At purchase time, the transactions were completed in a timely and efficient manner, and as I requested. Last, but not least, I received a high level of respect from all of the staff which I did not experience elsewhere. In closing, this is a hidden "gem" of a place I would not have found, if it had not been recommended to me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • pleasant surprise

    Was not expecting to buy a car much less leave the lot THAT day with my dream car! The process was so fast and smooth I'm still in shock! I won't ...


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    Was not expecting to buy a car much less leave the lot THAT day with my dream car! The process was so fast and smooth I'm still in shock! I won't go anywhere else again. These guys were top!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Polite, Respectful, Patient and NO Pressure!

    As a female, I have felt dismissed by salespeople at other dealerships who seemed to speak directly to my husband as we were car shopping. However...


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    As a female, I have felt dismissed by salespeople at other dealerships who seemed to speak directly to my husband as we were car shopping. However, I felt equally validated and valued at Street Smart Auto Brokers. We just purchased a VW Touareg and were very pleased with their customer service. Unfortunately, we were not able to see the vehicles until later in the day but they never made us feel rushed, although they were very busy when we arrived. We worked with Frank over the phone and since he was busy when we arrived, the owner, Tim, helped us get the vehicles out for a test drive. They helped answer every question and concern we had about the vehicle and we agreed on a great price. After we decided to purchase the vehicle and were actually doing the paperwork, I got cold feet. My husband and I walked away from the deal, did more research and eventually came back the next morning to close the sale. The salespeople were very patient, understanding and handled the whole situation with respect -- never any pressure at all! I was surprised at the great vehicles Street Smart had on their lot. They are located close to Motor City in Colorado Springs. We were ready to drive to Denver to look at some used cars, but no need when Street Smart was so convenient. They deserve all five stars ... and then some! Even as I overheard them talking with one another and to other customers, they were always very polite and respectful. Their communication before/after the sale has been great. After the purchase, we learned more about Frank's family and we were even more impressed by the nice people that work there. I would highly recommend Street Smart Auto Brokers to anyone looking for a great deal on a nice used vehicle, and want to be treated well. They were very honest people with which to work and we will definitely use them again when we are in the market again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Love my new car from Street Smart Auto Brokers!

    I recently bought a Lexus RX350 from Street Smart Auto Brokers and the car is wonderful! It is a very clean 2007 and looks like new! It runs well ...


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    I recently bought a Lexus RX350 from Street Smart Auto Brokers and the car is wonderful! It is a very clean 2007 and looks like new! It runs well and checked out perfectly with my mechanic, Rory is extremely knowledgeable and a very nice person, and it was a pleasure working with him and all the staff at Street Smart. No pressure at all - just an awesome buying experience! I highly recommend them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Service

    Rory and the team at Street Smart were fantastic!! They listened to what I wanted and what I needed. They placed me in a great vehicle at an affor...


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    Rory and the team at Street Smart were fantastic!! They listened to what I wanted and what I needed. They placed me in a great vehicle at an affordable price! They made sure everything was in perfect working order and safe on the vehicle! They buying process was quick and painless! I would recommend them to anyone who is looking for a good quality, affordable used vehicle! Thank you Street Smart team!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • horrible service

    These people are rude by the way they talk to a customer..I will never go there. I would go somewhere else for business.


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    These people are rude by the way they talk to a customer..I will never go there. I would go somewhere else for business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very satisfied

    Went to Street Smart to check out a jeep, I was skeptical based on the location but upon arrival I was truly satisfied. The cars were all high qua...


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    Went to Street Smart to check out a jeep, I was skeptical based on the location but upon arrival I was truly satisfied. The cars were all high quality and very clean. Rory was friendly, laid back and a Hugh sigh of relief. He was knowledgable and made me feel comfortable. We bought the jeep and couldn't be happier! When we buy again, he will be the first guy we call.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fair and Friendly

    Street Smart had the make and model of the car I wanted. It was very clean and replaced the windshield which had a chip in it. Their price was ver...


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    Street Smart had the make and model of the car I wanted. It was very clean and replaced the windshield which had a chip in it. Their price was very fair. They were friendly without being pushy. They have offered followup service. the overall experience was extremely customer friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Service

    I came to Street Smart Brokers to test drive a type of car. The salesman was knowledgable and answered all my questions concerning the overall per...


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    I came to Street Smart Brokers to test drive a type of car. The salesman was knowledgable and answered all my questions concerning the overall performance of that brand as well as the specifics of that car. He was never pushy and accepted my decision to simply try out the car. He was courteous and respectful.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • bad service

    I like to tride in my car but the people have a bad actitud i never going back to this dealer

    Dealer Response

    Hello Mr. Rulo We accept all shapes and forms of trade ins. I would be more than happy to assist you in your transaction personally. We are a sma...


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    I like to tride in my car but the people have a bad actitud i never going back to this dealer

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello Mr. Rulo We accept all shapes and forms of trade ins. I would be more than happy to assist you in your transaction personally. We are a small family owned dealership and hold ourselves in the highest regard when it comes to attitude and customer service. Please contact me at your earliest convenience so I may help. Josh Macklin Managing Partner 719.434.8443


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