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Reviews

Average Ratings

4.9
127 lifetime reviews.
  • Happy with Family Ford

    We recently shopped for a new car and were very pleased with the way our business was handled and Family Ford. Terry was very helpful, and helped ...


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    We recently shopped for a new car and were very pleased with the way our business was handled and Family Ford. Terry was very helpful, and helped us get a great deal. The woman in finance was fantastic also. We are happy with the new Focus we purchased and have recommended this dealership to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great all the way around

    Have bought a lot of vehicles there over the years always great experience there always helpful Just got an 08 f350 and could not be happier

    Dealer Response

    We're happy to hear that you were pleased with your experience here at Family Ford. We sincerely appreciate your business and hope to continue to ...


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    Have bought a lot of vehicles there over the years always great experience there always helpful Just got an 08 f350 and could not be happier

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with your experience here at Family Ford. We sincerely appreciate your business and hope to continue to be of service for many years to come.


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  • Great People!!!

    These are some of the best people I know. I have been doing business with them for over 20 years. Quick and excellent service. Dan Little is a gre...

    Dealer Response

    We appreciate your strong recommendation of the staff and Family Ford. We always strive to provide personable and excellent customer service. Than...


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    These are some of the best people I know. I have been doing business with them for over 20 years. Quick and excellent service. Dan Little is a great guy. Thank you FAMILY FORD!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your strong recommendation of the staff and Family Ford. We always strive to provide personable and excellent customer service. Thank you again for the review!


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  • Great Service

    As always the staff and experience was great . Took great care of warranty issue.


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    As always the staff and experience was great . Took great care of warranty issue.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Car Service

    Well beyond the usual expectations of service by checking on brakes and tires, the former recently replaced and the latter nearing the end of thei...

    Dealer Response

    We are happy you found us so helpful, Michael! We hope to be of service again in the future.


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    Well beyond the usual expectations of service by checking on brakes and tires, the former recently replaced and the latter nearing the end of their service life!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy you found us so helpful, Michael! We hope to be of service again in the future.


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  • Another great service experience.

    Service was outstanding. Staff called with the cost before completing the work - very much appreciated. Thanks!


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    Service was outstanding. Staff called with the cost before completing the work - very much appreciated. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • New Purchase

    I purchased a new Sport Explorer and its beautiful.I was very impressed when the Owner of Family Ford took the time to thank me. Everything took ...

    Dealer Response

    We appreciate your warm review of the team here at Family Ford! It is our goal to provide a positive customer experience, and we're glad to hear t...


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    I purchased a new Sport Explorer and its beautiful.I was very impressed when the Owner of Family Ford took the time to thank me. Everything took place as I was told and no unexpected fees or charges. Jay took his time and explained everything with no pressure to purchase any extra items. The salesman treated me like I was his father.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your warm review of the team here at Family Ford! It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one.


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  • Ford Recall Great Service

    This was a Ford recall. Service gave me a great date and time for fixing this recall. All repairs and service was done in the time that was proj...


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    This was a Ford recall. Service gave me a great date and time for fixing this recall. All repairs and service was done in the time that was projected. An explanation of the service was given by the service manager. He was very thorough with his description. Everyone I encountered were very kind.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Head of house, I think!

    My husband brought it in & had the car service, when we came back from vacation. Do to the long distance we travel. Every one was real nice about ...

    Dealer Response

    Thank you for your positive review, Sam & Linda Davis. We always strive to provide excellent service with a professional and caring staff here at ...


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    My husband brought it in & had the car service, when we came back from vacation. Do to the long distance we travel. Every one was real nice about it. They even called & talked with Sam about what he wanted.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your positive review, Sam & Linda Davis. We always strive to provide excellent service with a professional and caring staff here at our location. If there is anything else we can do for you, please give us a call.


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  • Service visit

    It was very good and efficient at check in and check out.


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    It was very good and efficient at check in and check out.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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