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Reviews

Average Ratings

3.7
34 lifetime reviews.
  • Grateful indeed!

    Excellent experience!! The facility is setup very professional and great customer service ever! Very responsible and friendly with positive attitu...


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    Excellent experience!! The facility is setup very professional and great customer service ever! Very responsible and friendly with positive attitudes, which makes me feel great about driving an Acura! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Worst Service Department

    Had accessories (roof rack, side molding, side steps) installed on my new 2017 RDX. When I was driving it home after the parts were installed, I n...


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    Had accessories (roof rack, side molding, side steps) installed on my new 2017 RDX. When I was driving it home after the parts were installed, I noticed a loud rattling sound from the car so I took it back the same day. After informing the service person about the problem, we did a walk around the car and we noticed that there were paint scratches where they installed the parts and there was now paint inside the car where their was not before. I left the car to be properly fixed on a full tank of gas and was given a loaner car for the time being. I was informed that the loaner car was to be returned with a full tank of gas. When I came to pick up my car, the paint inside was not removed, the scratch that was suppose to be removed was not fixed and the gas on my car was empty. Worst customer service I have ever received from a "luxury" car dealership service department. Will never take my car here again to be serviced or have anything done. Definitely a very unhappy customer.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good car shopping experience !

    Friend recommended me to one of sales manager and he offered me with good price there that I thought I was lucky on that day. Their service was go...


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    Friend recommended me to one of sales manager and he offered me with good price there that I thought I was lucky on that day. Their service was good that I enjoy my new car now.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service of my car

    Excellent customer service; very neat facility. I did wait for a while but they were obviously very busy. Extremely satisfied!!


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    Excellent customer service; very neat facility. I did wait for a while but they were obviously very busy. Extremely satisfied!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very helpful!

    I was looking to purchase a vehicle, and I searched around for quite a while. I was able to find the perfect car for me here at this dealer. The s...


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    I was looking to purchase a vehicle, and I searched around for quite a while. I was able to find the perfect car for me here at this dealer. The staff was very cordial and knowledgeable. The process went quickly and the car is great! I really like the Acura TL. I plan on purchasing my next car here as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Could not be happier

    Could not be happier to have joined the Acura family and foresee this dealership as my only choice for any future purchases! I highly recommend th...


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    Could not be happier to have joined the Acura family and foresee this dealership as my only choice for any future purchases! I highly recommend them. The vehicle is great! I really enjoyed your style of selling and I will spread the word about you and your dealership. The price was very competitive and the offer for my trade in was very reasonable. Overall great experience and I have been raving about Acura of Fremont since my purchase. Thank you to my salesperson! Always available to answer any questions I have, the personal attention goes a long way!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I never used to like buying a car before

    Best car shopping experience ever. The showroom was very nice as were the sales people and the finance department. Everything went extremely smoot...


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    Best car shopping experience ever. The showroom was very nice as were the sales people and the finance department. Everything went extremely smooth. And we LOVE our new Acura RDX.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Buying Experience

    This was my first visit and consideration of a Japanese brand. I was replacing a 2007 SUV and had read a ton of materials. Acura seemed to have a ...


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    This was my first visit and consideration of a Japanese brand. I was replacing a 2007 SUV and had read a ton of materials. Acura seemed to have a great SUV product from all the articles. I had compared a number of vehicles for size, mileage, storage and a number of other features. One area of Acura impressed me is that the company does not try to be everything to everyone...stick to what you do best.While casually viewing the products in the showroom I was asked by our salesperson if I had any questions. He was low key and most helpful. I returned with my wife a week later and we test drove two vehicles and eventually put a deal together. The staff at Acura of Fremont were pleasant and easy to do business with. They also pleasantly took our 2007 classic off our hands. Although only owning the car for less than a week I am most satisfied with my purchase from...and I live forty miles away. Many SUV dealers in between.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • First time Acura buyer

    Acura of Fremont beat all expectations. Great facility. Great communication. Very professional staff who are truly concerned about making your car...


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    Acura of Fremont beat all expectations. Great facility. Great communication. Very professional staff who are truly concerned about making your car buying experience an enjoyable one. I would recommend this dealership to anyone who is interested in purchasing or leasing a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Long car search finally over

    After a long car search we purchased our first Acura (certified MDX) from Acura of Fremont. The sales person and rest of the staff was excellent t...


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    After a long car search we purchased our first Acura (certified MDX) from Acura of Fremont. The sales person and rest of the staff was excellent to work with and really went the extra mile to make sure we were 100% satisfied. The experience was far superior than the other dealers in the area we were working with and I'm sure we will continue to do business with them into the future. Thank you for your professionalism.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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