Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
3601 lifetime reviews. Includes reviews of Toyota Sunnyvale from DealerRater.com
  • Many Thanks to Iris Tsao!

    Wonderful experience shopping at Toyota Sunnyvale all because of the TRULY EXCEPTIONAL service of Iris Tsao! From the minute that my family walke...

    Dealer Response

    Thank you for sharing your feedback. Iris is a fantastic employee and we're thankful for everything she brings to our team. Since you purchased yo...


    Show Full Review

    Wonderful experience shopping at Toyota Sunnyvale all because of the TRULY EXCEPTIONAL service of Iris Tsao! From the minute that my family walked through the door, we were treated to the most patient, polite and respectful service ever. Our shopping experience was with Iris Tsao , and she is the nicest person you could ever meet! Very polite and very welcoming! I would recommend this dealership to everyone. They are the best. If you visit this dealership you won't regret it. Ask for Iris Tsao!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback. Iris is a fantastic employee and we're thankful for everything she brings to our team. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com


    Hide Full Review
  • James Tran Toyota is Great!
    May 23, 2017

    James Tran was super helpful. He helped me find my dream car for the perfect price, helped me negotiate a great price with the manager, and was s...

    Toyota Sunnyvale

    Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Jame...


    Show Full Review

    James Tran was super helpful. He helped me find my dream car for the perfect price, helped me negotiate a great price with the manager, and was super nice and friendly. Would definetely recommend buying with him from toyota sunnyvale or lexus.

    Does recommend this dealer
    Toyota Sunnyvale

    Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that James helped you find your dream car. Please keep us in mind for your future auto needs as our team is always here to assist you. Also, don¿¿¿t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our ¿¿¿10-Point Value Guarantee.¿¿¿ Sincerely, Diana Kennedy , dianakennedy@toyotasunnyvale.com


    Hide Full Review
  • Exellent service!
    May 22, 2017

    Luke Zhang was very helping with my first purchase at Toyota Sunnyvale. He made it easy with all the choices and quick with the paper work. I will...

    Toyota Sunnyvale

    Thank you for your kind comments. I will be sure to let Luke Zhang know how much of an impact he made on your experience. Feel free to reach out t...


    Show Full Review

    Luke Zhang was very helping with my first purchase at Toyota Sunnyvale. He made it easy with all the choices and quick with the paper work. I will definitely come back for my next purchase.

    Does recommend this dealer
    Toyota Sunnyvale

    Thank you for your kind comments. I will be sure to let Luke Zhang know how much of an impact he made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. We look very forward to seeing you again in the future. Until then, don¿¿¿t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.¿¿¿ Sincerely, Diana Kennedy , dianakennedy@toyotasunnyvale.com


    Hide Full Review
  • Excellenr service
    May 22, 2017

    Excellent service from Delon. Explained to me well. Very friendly and i will recommend to my friends and family. ge deserved to have 5 stars.

    Toyota Sunnyvale

    Thank you for taking the time to submit this awesome feedback, Joy. Hearing that you received "excellent service" from our team is always encourag...


    Show Full Review

    Excellent service from Delon. Explained to me well. Very friendly and i will recommend to my friends and family. ge deserved to have 5 stars.

    Does recommend this dealer
    Toyota Sunnyvale

    Thank you for taking the time to submit this awesome feedback, Joy. Hearing that you received "excellent service" from our team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. In the meantime, remember that we¿¿¿ll perform a complimentary 119-point inspection once per year on your vehicle as part of our ¿¿¿10-Point Value Guarantee.¿¿¿ Sincerely, Samantha Helton , samanthahelton@toyotasunnyvale.com , Customer Relations Manager


    Hide Full Review
  • Great Team and Professional People - Excellent Service
    May 21, 2017

    I bought a Camry XSE from this location and the Sales Manager Jessica Wilson was so good. She helped us right from the beginning till the end. I w...

    Toyota Sunnyvale

    Hello Shekar and thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that Jessica was...


    Show Full Review

    I bought a Camry XSE from this location and the Sales Manager Jessica Wilson was so good. She helped us right from the beginning till the end. I was too satisfied with the way my deal was closed. Thanks Jessica a very special thanks for everything. Also, I would like to thank Mr. Roy (Finance Team) for all his support. We are awesome sir. Overall these ppl are awesome and I strongly recommend you to visit this place and grab the best deal. Happy Living. Shekar

    Does recommend this dealer
    Toyota Sunnyvale

    Hello Shekar and thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that Jessica was there to provide you with such exceptional service. Thank you again and congratulations on your new purchase. Also, don¿¿¿t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our ¿¿¿10-Point Value Guarantee.¿¿¿ Sincerely, Diana Kennedy , dianakennedy@toyotasunnyvale.com


    Hide Full Review
  • Friendly people, fantastic vehicles.
    May 21, 2017

    I bought a Prius from John Ewell. He was dedicated to the sale and making sure I drove away happy. John came in on his day off to assist me in get...

    Toyota Sunnyvale

    Thank you, Caleb. I appreciate you taking the time to tell us that you are a happy customer. I am glad John could help make the buying a little wa...


    Show Full Review

    I bought a Prius from John Ewell. He was dedicated to the sale and making sure I drove away happy. John came in on his day off to assist me in getting my new car. Mark Hatefy helped me through all the paperwork necessary and we had great conversation. I also had a great experience with Sheena while setting up insurance she has a great sense of humor and did everything possible to get me the best rate I've heard of for my insurance! Everyone I met at the Toyota Sunnyvale dealership was friendly and knowledgeable. Will definitely be referring anyone in the bay area to this dealership.

    Does recommend this dealer
    Toyota Sunnyvale

    Thank you, Caleb. I appreciate you taking the time to tell us that you are a happy customer. I am glad John could help make the buying a little warmer. We look forward to working with anyone you might send our way in the future. In the meantime, remember that we¿¿¿ll perform a complimentary 119-point inspection once per year on your vehicle as part of our ¿¿¿10-Point Value Guarantee.¿¿¿ Sincerely, Diana Kennedy , dianakennedy@toyotasunnyvale.com


    Hide Full Review
  • Pleasant purchase experience
    May 21, 2017

    Just bought a Rav4 - I never look forward to buying a car but Toyota Sunnyvale is a pleasure to buy from. Great experience - Luke and team were ve...

    Toyota Sunnyvale

    Thank you for leaving us this great review. We are very happy to hear that Luke and our team could be so helpful during your recent visit with us....


    Show Full Review

    Just bought a Rav4 - I never look forward to buying a car but Toyota Sunnyvale is a pleasure to buy from. Great experience - Luke and team were very helpful. I highly recommend them.

    Does recommend this dealer
    Toyota Sunnyvale

    Thank you for leaving us this great review. We are very happy to hear that Luke and our team could be so helpful during your recent visit with us. We appreciate your recommendation as well and don¿¿¿t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our ¿¿¿10-Point Value Guarantee.¿¿¿ Sincerely, Diana Kennedy , dianakennedy@toyotasunnyvale.com


    Hide Full Review
  • Exceptional Service
    May 20, 2017

    I really love the service Omid gave us. This is the second purchase and love his dedication and patience. He will help you in every way he can. He...

    Toyota Sunnyvale

    Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power ...


    Show Full Review

    I really love the service Omid gave us. This is the second purchase and love his dedication and patience. He will help you in every way he can. He makes you feel like home and treats you like family. We have purchased a vehicle in a different toyota but by far Omid goes above and beyond. I truly recommend him. Thank you Sean for the speedy process and for helping me out as much as possible.

    Does recommend this dealer
    Toyota Sunnyvale

    Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers. It does not surprise us that Omid went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he hear your kind words. All of us at Toyota Sunnyvale await your return. In the meantime, remember that we¿¿¿ll perform a complimentary 119-point inspection once per year on your vehicle as part of our ¿¿¿10-Point Value Guarantee.¿¿¿ Sincerely, Diana Kennedy , dianakennedy@toyotasunnyvale.com


    Hide Full Review
  • Excellent service!
    May 19, 2017

    Knowledgeable and humble salesperson, answering all the questions and concerns, and offering best deal at the meantime! I'm very satisfied with th...

    Toyota Sunnyvale

    Hi and thanks for your kind words. I appreciate all of our staff and I am thrilled that they have taken care of you and accommodated your needs. W...


    Show Full Review

    Knowledgeable and humble salesperson, answering all the questions and concerns, and offering best deal at the meantime! I'm very satisfied with the new buying! Highly recommend and definitely will come back In the future!

    Does recommend this dealer
    Toyota Sunnyvale

    Hi and thanks for your kind words. I appreciate all of our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. I appreciate your recommendation and don¿¿¿t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our ¿¿¿10-Point Value Guarantee.¿¿¿ Sincerely, Diana Kennedy , dianakennedy@toyotasunnyvale.com


    Hide Full Review
  • Outstanding
    May 16, 2017

    Great customer service! Friendly and very understanding. Jame Tran took care of me and my dad with the miss Communication on car fax and the onlin...

    Toyota Sunnyvale

    Thank you for recognizing your experience at our store. It is great to know that James was able to provide you and your dad with a comfortable tim...


    Show Full Review

    Great customer service! Friendly and very understanding. Jame Tran took care of me and my dad with the miss Communication on car fax and the online price, as well as when waiting for the paper work and car he made us feel comfortable while waiting. Once again thank you of being a great sales guy.

    Does recommend this dealer
    Toyota Sunnyvale

    Thank you for recognizing your experience at our store. It is great to know that James was able to provide you and your dad with a comfortable time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Oh, and don¿¿¿t forget to take advantage of our complimentary, 119-point inspection we offer as part of our ¿¿¿10-Point Value Guarantee.¿¿¿ Sincerely, Diana Kennedy , dianakennedy@toyotasunnyvale.com


    Hide Full Review