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Reviews

Average Ratings

4.7
Average based on 32 reviews.
  • Wow what an amazing experience A pure joy

    Wow amazing experience From the first greeting with Colvyn our salesperson to the sales manager thru the financing and trade in allowance we could...

    Dealer Response

    Thank you for taking the time to comment on your experience at Roberts. Colvin is a valued member of the Roberts sales team and always takes good ...


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    Wow amazing experience From the first greeting with Colvyn our salesperson to the sales manager thru the financing and trade in allowance we could not have been more pleased The process was pleasurable and the experience felt as though we actually mattered to them not just a pressure to close the deal. I could tell you first hand the ethics displayed and the character of these men was evident from the beginning to the end. We purchased a certified used vehicle and left in awe of the entire process. We mattered more than the sale. UNHEARD OF but truth!!!!! If you knew the 30 year history of Roberts you can see they are still in business and thriving because they genuinely care for the customer. I would recommend you at the very least give yourself the opportunity to meet them in your vehicle purchase. No pressure just honest caring people wanting to help you. Thank you

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to comment on your experience at Roberts. Colvin is a valued member of the Roberts sales team and always takes good care of his customers.


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  • A wonderful experience!

    My husband, Don and I are so happy with our new car! I felt very confident that we were getting a good deal from the very start with our salesman...

    Dealer Response

    Golden Bear, thank you for your recent purchase. It's great to hear you had such a good experience with our sales team and Bosa in particular. Tha...


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    My husband, Don and I are so happy with our new car! I felt very confident that we were getting a good deal from the very start with our salesman Bosa and Kevin. It was the first place we went, expecting to go and see what other dealerships could do for us but we left the place saying there was no need to look further! Everyone in the dealership was helpful and made it a very pleasant experience! Thank you for your quality, and professionalism! Eileen and Don Mason

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Golden Bear, thank you for your recent purchase. It's great to hear you had such a good experience with our sales team and Bosa in particular. Thanks again!


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  • Glad I chose Roberts!

    I shopped around for my new Chevy Colorado Z71. I chose Roberts for their friendly Sales staff. Eric had the answers for all my questions. Bosa wa...

    Dealer Response

    Steve, thank you for your business and your comments about the members of our sales team who you interacted with. Eric, Bosa and Joel are all grea...


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    I shopped around for my new Chevy Colorado Z71. I chose Roberts for their friendly Sales staff. Eric had the answers for all my questions. Bosa was more than helpful with delivery. Joel was fast and efficient in getting all the paperwork together.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Steve, thank you for your business and your comments about the members of our sales team who you interacted with. Eric, Bosa and Joel are all great guys to work with. Hope you're enjoying your Colorado and thanks again.


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  • Great Customer Service!

    Second time in the last year I needed service. Went this past week for standard Inspection/Emissions, LOF and once again the Roberts team(Tino) wa...

    Dealer Response

    Richard, thank you for your comments regarding our service team. Tino & Samantha are great Service Advisors and our whole service team works hard ...


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    Second time in the last year I needed service. Went this past week for standard Inspection/Emissions, LOF and once again the Roberts team(Tino) was very friendly and worked with me on my schedule. Last year I was on the very long, months long waiting list for the ignition switch recall replacement from other GM dealers until I contacted Roberts who contacted me as promised within 2 weeks and installed my ignition switch promptly while I waited. Keep in mind I did not purchase this vehicle there, but they treated me as if I did! Highly recommended for great overall customer service in all of the important categories:)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Richard, thank you for your comments regarding our service team. Tino & Samantha are great Service Advisors and our whole service team works hard to provide quality service. Thanks again!


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  • TOP NOTCH DEALERSHIP

    Was in the market for a chevy camero.. Roberts dealership was the only place that had the model I wanted.. Even though I live over 3 hours away in...

    Dealer Response

    Chris, Thank you for your business and for taking the time to post your review. Steve Dick is a great salesperson to work with and we appreciate y...


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    Was in the market for a chevy camero.. Roberts dealership was the only place that had the model I wanted.. Even though I live over 3 hours away in Virginia I called and talked to Steve D. We ended up working out a price over the phone and I made the trip to buy the car... i highly recommend this dealership prices are great and there customer service far exceeds any dealerships I have have ever been at.. Make sure u ask for Steve D he's awsome!!! Thanks again Chris

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chris, Thank you for your business and for taking the time to post your review. Steve Dick is a great salesperson to work with and we appreciate you making the trip from Virginia.


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  • In a hole

    In Oct I went to my local dealer to purchase a new traverse, I was told they could not sell them due to a recall at the time, they talked me into ...

    Dealer Response

    Kate, thank you for your comments and I'm glad we were able to make the deal work for you. Good Luck with your new Traverse!!


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    In Oct I went to my local dealer to purchase a new traverse, I was told they could not sell them due to a recall at the time, they talked me into a new Equinox from the moment I left the lot I new I would not be happy with it. I made a bad decision and now I am paying for a car that I hate. I went back to my local dealer and he told me I was in a hole and if I wanted to buy the traverse my payment would be $800, $300 more than I was paying. I was so frustrated I began looking on line to see what options I would have. I was contacted by Lindsey from Roberts and she told me she could make it happen only issue was we were 3 hours away, I told her it would have to be a great deal to travel that far. Needless to say after a week of back and fourth she came in with awesome deal!!! :) I even went to my local dealer and told them I was dealing with someone out of town and they said there is no way they can get into new vehicle for that price. Well I made the 3 hour trip and left with my 2016 Traverse for the deal she promised me. I highly recommend dealing with Roberts Chevy they keep there promise and don't break the bank!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kate, thank you for your comments and I'm glad we were able to make the deal work for you. Good Luck with your new Traverse!!


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  • Great experience

    We had been looking for a car for my son for a few months and had been to a few dealerships before going to Roberts. We found the perfect car and ...

    Dealer Response

    Mary, thank you for your comments about your interaction with Lindsey and I'm glad you found the perfect car for your son.


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    We had been looking for a car for my son for a few months and had been to a few dealerships before going to Roberts. We found the perfect car and we got a great deal. Lindsey Hackman was extremely helpful and made the process very easy. Would definitely consider buying another car from her again!i

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mary, thank you for your comments about your interaction with Lindsey and I'm glad you found the perfect car for your son.


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  • BEST DEAL EVER

    I BOUGHT A CHEVY EQUINOX IN OCT AND FROM THE DAY I PULLED IT OFF THE LOT I WAS NOT HAPPY WITH IT, NOT A BAD CAR JUST NOT THE SIZE I WAS LOOKING FO...

    Dealer Response

    Kate, thank you for purchasing your new Traverse from us here at Roberts Chevrolet. Lindsey does a great job communicating online with potential p...


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    I BOUGHT A CHEVY EQUINOX IN OCT AND FROM THE DAY I PULLED IT OFF THE LOT I WAS NOT HAPPY WITH IT, NOT A BAD CAR JUST NOT THE SIZE I WAS LOOKING FOR. I STARTED LOOKING FOR A TRAVERSE AND I FOUND ONE AT ROBERTS CHEVY ONLY ISSUE IT WAS 3 HOURS AWAY. I RECEIVED A CALL FROM LINDSEY FROM ROBERTS SAYING SHE WOULD MAKE IT WORTH THE TRIP TO DEAL WITH THEM. SINCE I ONLY HAD THE CAR COUPLE OF MONTHS I DID NOT HAVE EQUITY IN THE CAR AND WAS ON A BUDGET. LINDSEY WENT UP AND ABOVE ANY DEALERSHIP I HAVE EVER WORKED WITH,WE WERE BACK AND FOUTH FOR A WEEK AND SHE CAME THROUGH ON A NEW VEHICLE WITHIN OUR PRICE AND ALL THE EXTRAS WE ASKED FOR. I WILL MAKE THE 3 HOUR TRIP TO DEAL WITH THEM THEY ARE AWESOME AND WILL GO TO BAT FOR YOU AND MAKE YOU FEEL LIKE YOU ARE THERE #1 CUSTOMER!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kate, thank you for purchasing your new Traverse from us here at Roberts Chevrolet. Lindsey does a great job communicating online with potential purchasers from all over the country. Thanks again.


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  • Great car buying experience

    Awesome first car experience. Steve D really hooked us up. Fast, friendly and great deal. Mark K.

    Dealer Response

    Mark, thank you for your recent purchase and your comments about Steve. Good luck with your new car!


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    Awesome first car experience. Steve D really hooked us up. Fast, friendly and great deal. Mark K.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mark, thank you for your recent purchase and your comments about Steve. Good luck with your new car!


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  • Great place to buy a car!!!!

    Steve D is friendly, helpful, and really tries to give the best deal possible. We just bought our 4th car from him/Robert’s and they make the proc...

    Dealer Response

    Robin, Thank you for your recent purchase and your comments about Steve D. Steve is a great guy and very easy to work with.


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    Steve D is friendly, helpful, and really tries to give the best deal possible. We just bought our 4th car from him/Robert’s and they make the process as painless as possible. We highly recommend going to Robert’s Chevrolet in Exton!!! Robin B.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robin, Thank you for your recent purchase and your comments about Steve D. Steve is a great guy and very easy to work with.


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