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Reviews

Average Ratings

4.9
30 lifetime reviews.
  • 4Runner GREAT Dealership and Personal WONDERFUL

    Searched Central California for TRD OFF-ROAD [Premium] then SoCal and finally NorCal turns out San Francisco Toyota was the winner all along havin...

    Dealer Response

    Thank you for the 5-star rating and wonderful review, Kidb Drum! We are so happy to hear that you had such a positive experience with us. We hope ...


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    Searched Central California for TRD OFF-ROAD [Premium] then SoCal and finally NorCal turns out San Francisco Toyota was the winner all along having the exact vehicle i wanted and professional courteous customer service you could only hope for - thanks guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-star rating and wonderful review, Kidb Drum! We are so happy to hear that you had such a positive experience with us. We hope to see you again in the future. Sincerely, Frank Celaya Customer Relations Manager


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  • nice car so happy

    Thx for everything that I get my first car in my life successfully~ wish everything can be ok with me , the car and you .

    Dealer Response

    Thanks for the great review. We are so happy that you had a successful car buying experience at our dealership. If any other automotive needs aris...


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    Thx for everything that I get my first car in my life successfully~ wish everything can be ok with me , the car and you .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review. We are so happy that you had a successful car buying experience at our dealership. If any other automotive needs arise, please be sure to let us know. We would love to see you again. Sincerely, Frank Celaya Customer Relations Manager


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  • Takes the pain out of buying a new car.

    Excellent experience. Why do they require at least 50 characters? I'm short and to the point.

    Dealer Response

    Leonard, thank you for the 5-star review! We are happy to hear that your experience with us was an excellent one. Sincerely, Frank Celaya Custo...


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    Excellent experience. Why do they require at least 50 characters? I'm short and to the point.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leonard, thank you for the 5-star review! We are happy to hear that your experience with us was an excellent one. Sincerely, Frank Celaya Customer Relations Manager


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  • Great people knowledgeable friendly.

    Great people,Knowledgeable and friendly. Particularly Matt shone the Manager.

    Dealer Response

    Hi Marc! Thank you for the five stars and compliments to Matt! Sincerely, Frank Celaya Customer Relations Manager


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    Great people,Knowledgeable and friendly. Particularly Matt shone the Manager.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Marc! Thank you for the five stars and compliments to Matt! Sincerely, Frank Celaya Customer Relations Manager


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  • Great service

    Great team over at this place in and out the same day with my new Benz thanks !

    Dealer Response

    Michael, Thanks for the great feedback. We hope you are enjoying your new vehicle, but please let us know if any other automotive needs arise. We ...


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    Great team over at this place in and out the same day with my new Benz thanks !

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, Thanks for the great feedback. We hope you are enjoying your new vehicle, but please let us know if any other automotive needs arise. We are always happy to help. Sincerely, Frank Celaya Customer Relations Manager


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  • Top Notch Customer Service!

    I worked with Ryan Dong on the purchase and Tamara on the financing. I like the non-haggling concept of the sale. I bought a used 2013 Toyota Si...

    Dealer Response

    Thank you for the five stars, Victor. Enjoy your Toyota Sienna!


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    I worked with Ryan Dong on the purchase and Tamara on the financing. I like the non-haggling concept of the sale. I bought a used 2013 Toyota Sienna, very clean. Ryan explained all the new features of the van, I had an older Sienna previously. He also kept me in the loop as to how long the whole process was going to take since there were so many buyers that day. Working with Tamara on the loan was a breeze as well, as all the forms were digital - no more paper forms! I had to leave my truck their overnight since I couldn't drive both home. Ryan had is washed and cleaned! Outstanding customer service! I would buy from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the five stars, Victor. Enjoy your Toyota Sienna!


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  • The BEST service ever!

    The service and promptness of my purchase was a great experience. I've purchased a lot of vehicles and this by far exceeded them all. I began with...

    Dealer Response

    Thank you, Stephanie and George! We are so pleased to hear you were happy with the level of service you received from our dealership. We aim to pr...


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    The service and promptness of my purchase was a great experience. I've purchased a lot of vehicles and this by far exceeded them all. I began with an online inquiry that was followed up by Sabrina and had everything wrapped up that day. It was amazing how fast, effecient and painless the process was. The manager spent time with me when I picked up the vehicle, such an honest and nice person. The whole experience was such a pleasure!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Stephanie and George! We are so pleased to hear you were happy with the level of service you received from our dealership. We aim to provide fast and efficient service to every customer, and it's always good to hear when the team delivered. Come back to see us soon! Sincerely, Frank Celaya Customer Relations Manager


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  • Great experience to buy my used Prius!

    I have found a used Prius that matched my search, I called dealership, set an appointment the same afternoon with Ryan. We drove the car, explored...

    Dealer Response

    Amazing! Simone, I am so happy to here your experience went smoothly and exceeded your expectations. I will pass along your kind words to Ryan. We...


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    I have found a used Prius that matched my search, I called dealership, set an appointment the same afternoon with Ryan. We drove the car, explored options and everything was super smooth! The car is perfect, all the information were given in a clear way in a non pushy environment. The last part of the transaction (the generally stressful part where if you do not sign for all the insurances you are led to believe your car will explode on your way out and it will be your fault) was also smooth and everything was very professional. I recommend Toyota San Francisco very much! thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Amazing! Simone, I am so happy to here your experience went smoothly and exceeded your expectations. I will pass along your kind words to Ryan. We appreciate your recommendation and hope you come back soon! Best, Frank Celaya Customer Relations Manager


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  • Great experience at SF Toyota (on Geary)

    Recently, we purchased two vehicles from this dealership to replace our old vehicles. Although we went in to window shop to consider our options, ...

    Dealer Response

    Thank you for the five-star review. This is the high-level of customer service that we always aim to provide. Enjoy your new cars and thank you fo...


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    Recently, we purchased two vehicles from this dealership to replace our old vehicles. Although we went in to window shop to consider our options, we ended up purchasing the first vehicle right there on the spot. Christina, our sales manager, was very professional and reviewed all our needs and asked all the right questions. We thought it would take a while to find the right car, but they had it in stock. Since we found the right car, we ended up purchasing the car through financing with some great options. The entire process was painless and actually, it was very delightful. This led to our replacing our other car a couple months after. The dealer discounts were nice and the financing rates were very reasonable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the five-star review. This is the high-level of customer service that we always aim to provide. Enjoy your new cars and thank you for giving us the opportunity to serve you! Please contact us if you need anything further. We are always happy to help. Respectfully, Frank Celaya Customer Relations Manager


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  • Expectations exceeded!

    The staff at San Francisco Toyota is the most accommodating group of people I have met among all the previous dealerships I've been to. They reach...

    Dealer Response

    Thank you for the 5-star recommendation, Jess. Our team works hard for to make our customers feel comfortable and understand the car buying process.


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    The staff at San Francisco Toyota is the most accommodating group of people I have met among all the previous dealerships I've been to. They reach out to you and make you feel like family, rather than a regular customer. We had the pleasure of working with Tani as our salesperson and he was so patient and understanding. This was my first new car buying experience, and he helped break everything down for me to make it as convenient as possible. I would definitely recommend San Francisco Toyota to my family and friends for any future car inquiries!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star recommendation, Jess. Our team works hard for to make our customers feel comfortable and understand the car buying process.


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